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$86,500–$127,200/yr
US Unlimited PTO 20w maternity 20w paternity

  • Provide high-quality technical support to customers, resolving complex issues and translating technical jargon into user-friendly language.
  • Collaborate with Engineering teams to manage software updates, bug fixes, and improve support processes.
  • Become a product expert, mentor junior resources, and drive automation and process improvements.

SQL Datadog Incident Management

20 jobs similar to Senior Production Support Engineer

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$130,000–$160,000/yr
US

  • Manage daily treasury operations, including cash positioning, payment processing, and forecasting.
  • Support strategic finance and FP&A initiatives, including covenant compliance and financial modeling.
  • Serve as a key point of contact for lenders and banking partners.

AirSculpt Technologies is the national leader in premium body contouring, delivering a next-generation patient experience. As a public company (NASDAQ: AIRS), we hold ourselves to the highest standards of financial integrity, transparency, and governance.

US

  • Develops business plans and conducts quality sales presentations to achieve quarterly sales goals.
  • Builds relationships with peers, customers, and managers, leveraging samples and literature for product awareness.
  • Pursues continuous learning and professional development on sales and product knowledge.

Viatris is a global healthcare company that bridges generics and brands to address healthcare needs worldwide. They supply high-quality medicines to approximately 1 billion patients annually and have been recognized on multiple award lists.

$170,498–$255,747/yr
US

  • Drive global expansion and growth strategy for the BuzzBallz brand, including long-term volume goals and brand contribution targets.
  • Direct development of brand plans, annual activation plans, and new business development, while managing cross-functional collaboration.
  • Build and retain top talent, enhance company culture, and oversee PDS system implementation and team performance.

Sazerac Company is an American family-owned spirits producer with a 400-year history, crafting award-winning bourbons and whiskeys. The company has experienced double-digit growth and has been recognized as a Best Place to Work in Kentucky.

$180,000–$225,000/yr
US

  • Design and execute enterprise-wide change management strategies addressing people, process, and technology dimensions of adoption.
  • Serve as a trusted advisor to stakeholders at all levels, from practicing attorneys to C-suite executives.
  • Partner with Sales, Account Management, and Training to drive enablement and measurable adoption.

Syllo is the first unified platform designed to autonomously manage the entire litigation lifecycle end-to-end. The company has doubled its team in the last six months and is backed by top-tier VCs, with a culture of growth and innovation.

$157,500–$225,000/yr
Global Unlimited PTO 16w maternity 16w paternity

  • Lead a team of data engineers, analysts, and scientists to build Docker’s next-generation data framework and optimize data sharing across the organization.
  • Own the roadmap for data modeling and insights delivery, align projects with business objectives, and maintain Docker’s single source of truth for data.
  • Facilitate discussions with business leaders to identify data capabilities, build data strategy, and mature data models for self-serve analytics and machine learning.

Docker is a developer tooling company trusted by over 20 million monthly users and more than 20 billion container image pulls. They are a globally distributed, remote-first team building the tools that define how software gets built and delivered.

$50–$150/hr
Global

  • Lead cross-functional technical programs spanning web platforms, data tooling, and AI-enabled systems.
  • Manage delivery, dependencies, and risks across multiple parallel initiatives in fast-paced environments.
  • Drive planning, documentation, launch readiness, and continuous improvement of program execution.

Jobgether is an AI-powered job matching platform that connects candidates with hiring companies, focusing on efficiency and objectivity. The company operates remotely with a small team and values a results-driven culture.

US 5w PTO 12w maternity 12w paternity

  • Develop, negotiate, and launch strategic partnerships to strengthen Aven’s product ecosystem and drive revenue.
  • Manage a portfolio of partner relationships, coordinating cross-functionally with product, finance, and legal teams.
  • Track industry trends in hospitality, travel, and fintech to identify new partnership opportunities and expand the partner network.

Aven Hospitality provides innovative technology for hoteliers, leveraging the SynXis platform to manage distribution, retailing, payments, and operations. They are a company focused on AI in hospitality, with a collaborative culture and flexible working arrangements.

India

  • Provide accurate quotes and validate production timelines for apparel and promotional product orders.
  • Coordinate with internal teams, printers, and suppliers to ensure pricing, inventory, and delivery are aligned.
  • Own quoting and timeline tickets from assignment to resolution while meeting SLA and quality standards.

Fresh Prints is a New York-based custom-apparel company that helps college organizations, Greek life, campus groups, and corporate clients source and print customized products. We are a team that values long-term contributions and offers a potential growth path into senior associate, team lead, and manager roles.

US 4w PTO

  • Design, architect, and implement scalable backend systems that support AI-driven workflows and large-scale data processing.
  • Build and optimize LLM-based systems capable of processing billions of unstructured data points and extracting actionable insights.
  • Use modern cloud technologies, asynchronous workflows, and serverless architectures to solve complex engineering challenges.

Global

  • Investigate complex customer issues and determine root causes.
  • Troubleshoot imports, reports, and data-related questions.
  • Work with Product and Development teams to reproduce and resolve software issues.

We provide cattle management software trusted by ranchers worldwide since 1999. We are a remote team that values collaboration and solving complex problems.

$100,000–$200,000/yr
US Unlimited PTO

  • Design, build, and ship full-stack features across the Elixir/Phoenix/LiveView, JavaScript, and Postgres stack for the wildfire resilience and utilities platforms.
  • Work with large geospatial datasets to surface forest planning, scenario building, and treatment outcome insights to end users.
  • Partner with Product and Design to scope, refine, and deliver user-facing workflows for land managers, foresters, and partner organizations.

Vibrant Planet is a team of leaders in fire science, applied science, forestry, policy, and tech who work with land managers, community risk managers, utilities, and insurers to lower the risk of destructive wildfire using a cloud-based, AI-driven platform. The company is backed by climate and resilience leaders including Grantham Foundation, Earthshot, and Elemental Excelerator, and operates in a fully remote startup environment.

US Unlimited PTO

  • Manage client service delivery throughout the insurance renewal and policy period for construction commercial lines.
  • Support producers and client executives with presentations, proposals, and client meetings.
  • Ensure timely processing of applications, policies, endorsements, and certificates while maintaining high client trust.

EPIC Insurance Brokers & Consultants is an insurance brokerage and consulting firm headquartered in San Francisco, founded in 2007. With over 3,000 employees nationwide, the company values an owner mindset, inspires trust, thinks big, and drives results.

US

  • Consult with clients to assess insurance needs and recommend suitable coverage.
  • Manage the full sales cycle from prospecting to closing deals.
  • Maintain client relationships and provide ongoing policy support.

GIA Legacy Planning is an insurance agency focused on helping individuals and families find financial protection. They offer a supportive team environment with advanced technology and training for agents.

UK 5w PTO

  • Shape and deliver digital products for Early Years Funding within a regulated UK public-sector context.
  • Work across customers, product, design, and engineering teams to understand user needs and translate them into clear requirements.
  • Contribute across the product lifecycle from discovery through delivery, validation, and continuous improvement.

NEC Software Solutions develops digital products that support public services, including family support, transport, missing persons, and healthcare. With over 3,000 employees, we push boundaries to help governments and local authorities deliver better outcomes.

Brazil

  • Act as the principal person in charge of the Ombudsman channel in Brazil, ensuring compliance with Central Bank regulations and managing all incoming demands.
  • Prepare semiannual reports and manage the Reclame Aqui channel to maintain a company score above 8.0.
  • Serve as subject matter expert for client inquiries, focusing on trade-related issues and local Brazilian payment systems like Pix.

Bybit is a leading cryptocurrency exchange and digital financial platform serving over 80 million users globally. The company fosters a high-performance environment with a global team of ambitious builders and innovators.

$102,300–$140,700/yr
North America

  • Lead conceptual development and execution of campaigns across digital, social, film, and print.
  • Partner with cross-functional teams to create award-winning work that elevates the brand.
  • Drive innovation in storytelling and design, leveraging AI and emerging technologies.

ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter. The company fosters an AI-native culture where technology and talent collaborate to drive innovation.

Canada 2000w PTO

  • Design and build complex software features across data platforms, APIs, and integration services.
  • Lead technical initiatives throughout the full software development lifecycle.
  • Mentor developers and contribute to a collaborative engineering culture.

Jobgether is a job platform that uses AI-powered matching to connect candidates with hiring companies. They focus on efficient, objective candidate evaluation and work with partner companies to fill roles.

US Unlimited PTO

  • Design and maintain scalable ML infrastructure including data pipelines, training workflows, and model deployment systems.
  • Own end-to-end ML lifecycle operations, ensuring reliable delivery of models into production at scale.
  • Implement monitoring, telemetry, and feedback loops for ML models running across large-scale device fleets.

Our partner company develops ML systems for connected hardware products used by customers worldwide. They operate in a fast-paced, product-driven environment with a collaborative and technically ambitious culture focused on real-world ML impact.

Canada US

  • Define and execute the long-term vision and strategy for the Examination & Analysis domain, driving workflow and JTBD-oriented product strategy.
  • Own roadmap strategy, prioritization, and lifecycle management, engaging with customers and market trends to deliver impactful workflows.
  • Lead and develop a team of Product Managers, fostering a culture of ownership and cross-functional collaboration.

Magnet Forensics is a global leader in digital investigative software, helping customers acquire, analyze, and share evidence from devices. With thousands of customers worldwide and a growing global team, we foster a culture of learning, integrity, and collaboration.

Global

  • Identify and qualify high-relevance, authoritative domains for link-building.
  • Run personalized email sequences to secure guest posts and quoted mentions.
  • Track pipeline, response rates, and ranking impact with fortnightly insights.

Heidi builds an AI Care Partner that works alongside clinicians to keep care continuous and deeply human. Backed by nearly $100 million in funding, the team of doctors and engineers has given back 18 million hours to healthcare professionals across 116 countries.