Investigates and processes commercial claims, evaluating coverage and damages within assigned authority.
Communicates directly with insureds, claimants, agents, and internal customers to resolve claims.
Documents claim files, negotiates settlements, and identifies fraud or subrogation potential.
Liberty Mutual is a global insurance company offering commercial and personal insurance products and services. With a fast-growing and inclusive culture, the company values employee development, well-being, and diversity across its large national workforce.
Own claims end to end for commercial accounts, from intake to resolution.
Lead kickoff calls, monthly claim reviews, and be the client's first call when incidents occur.
Build SOPs and reporting workflows while pushing carriers and TPAs for movement.
WithCoverage replaces traditional insurance brokerage with AI-supercharged risk management for modern economy clients like GoPuff and Bombas. The company has raised over $43M from Sequoia, 8VC, and Khosla Ventures and offers a collaborative, transparent culture.
Own strategic carrier-partner relationships to ensure successful onboarding, engagement, and platform adoption.
Coordinate cross-functional collaboration with underwriting, engineering, actuarial, and distribution teams.
Support global expansion and Australian market readiness through training and relationship management.
Converge fuses cyber insurance and technology to provide businesses with clear, confident cyber protection. The team is composed of top-tier professionals across underwriting, technology, and claims who share a passion for driving the future of cyber risk management.
Lead and support daily team operations, providing coaching, guidance, and professional development to team members.
Manage workflows, staffing, and performance to ensure service levels, KPIs, and quality standards are consistently met.
Coordinate training and process improvements while handling escalated customer issues with empathy and sound judgment.
Our partner provides insurance operations and customer-focused services across the United States. The company fosters a collaborative, inclusive culture centered on continuous improvement, employee development, and integrity.
Process policy issuance, audits, endorsements, cancellations, and reinstatements for commercial Property lines of business.
Evaluate and process rating requests accurately using rating systems, applying appropriate rules, forms, and rates per state and line-of-business.
Maintain documentation for compliance and collaborate with underwriters, brokers, and stakeholders to resolve issues.
Liberty Mutual is a global insurance company providing property, casualty, and other insurance products. They foster an inclusive culture where employees feel valued, supported, and can thrive, with a focus on comprehensive benefits and professional development.
Serve as the primary relationship manager for a portfolio of complex employee benefits clients.
Lead all phases of the client lifecycle, from onboarding through ongoing account management.
Mentor service team members and partner with Producers on growth initiatives.
Foundation Risk Partners is an insurance brokerage and consulting firm in the US. It is one of the fastest growing firms in the country, offering a collaborative team environment and comprehensive benefits.
Own and grow a portfolio of agency and agent partners, building strong relationships and identifying growth opportunities.
Serve as a trusted partner, helping partners navigate products, tools, and processes while increasing engagement and production.
Use performance data to develop strategies, travel for partner meetings and events, and bring market insights to inform business growth.
Healthcare.com is a healthcare technology company building smarter ways to connect people with coverage and care. As three businesses under one company, they span health insurance marketplaces, flexible coverage, and pharmacy, and foster a curious, collaborative culture.
Develop, grow, and maintain diversified books of inland marine business while partnering with agents and brokers.
Assess risk, determine premiums, set conditions, and negotiate deals that maximize profitability and meet business goals.
Mentor underwriters and contribute to team success by sharing best practices and identifying opportunities for continuous improvement.
Liberty Mutual is a global insurance company providing property and casualty insurance products to individuals and businesses. They foster an inclusive culture where every employee can thrive, offering comprehensive benefits, workplace flexibility, and professional development opportunities.
Own the assurance and controls agenda for Global Risk Solutions, driving audit remediation and strengthening the control environment worldwide.
Partner with underwriting, claims, compliance, and finance leaders across global regions to resolve audit findings and boost attestation quality.
Lead controls audits of external program partners and embed GenAI workflows to speed up mechanical work and focus on judgment.
Liberty Mutual is a global insurance company providing property and casualty insurance and related risk solutions. It fosters an inclusive, values-driven culture with comprehensive benefits and a focus on professional development.
Manage a caseload of in-progress insurance applications through underwriting, navigating tools like HubSpot and Front.
Coordinate medical exams, track requirements, handle inbound calls/emails, and process policy changes.
Collaborate with internal teams and contribute to process improvements to enhance customer experience.
PolicyMe is a Toronto-based digital insurance startup modernizing the insurance industry in Canada, offering life, critical illness, and health & dental insurance. The company has grown exponentially since 2018, selling over $10 billion in coverage, and operates with a remote-first, low-ego culture attracting top talent across the country.
Lead a complex commercial account with strategic and operational leadership.
Build trusted client partnerships and deliver integrated communications programs across multiple channels.
Oversee budgets, forecasting, profitability, and team development to drive account growth.
Ashfield MedComms is a global leader in the medical communications space, serving clients across medical affairs, publications, and commercial. It is part of Inizio Medical, an international network, and is committed to an inclusive culture where diverse employees can flourish.
Lead, coach, and develop a customer service and claims team to achieve operational objectives.
Monitor performance against SLAs, KPIs, quality standards, and customer outcomes.
Act as an escalation point for complex issues and drive continuous improvement.
WNS, part of Capgemini, is a global leader in intelligent operations serving 700+ clients with AI-powered solutions. With over 66,000 employees across 13 countries, we deliver human-led, tech-driven outcomes for clients and communities.
Manage day-to-day client service, resolving issues and processing endorsements and documentation.
Proactively manage insurance renewals and new business, negotiating terms and preparing proposals.
Collaborate with internal teams and use agency management systems to deliver accurate, timely outcomes.
EPIC Insurance Brokers & Consultants is an insurance brokerage and consulting firm. With 4,000+ employees and 60 offices nationwide, it fosters a collaborative, growth-minded culture.
Lead and develop a team of account managers, setting standards and career paths while ensuring balanced workloads.
Own the health of client relationships and directly manage high-visibility accounts with best practices.
Refine project management processes, drive Monday.com adoption, and champion AI enablement.
bswift is a leading benefits administration company that simplifies employee benefits through innovative technology and tailored services. The company serves thousands of clients nationwide with a fun, flexible, creative culture, and has been named one of Chicago's Best and Brightest Companies to Work For.
Oversee day-to-day operations of the Policy Administration team, including escalations, scheduling, and team rotations.
Drive process improvements and develop new workflows in collaboration with product, engineering, compliance, and carrier partners.
Monitor key metrics, prepare reports, and use data analysis to inform decisions and support continuous improvement.
Ethos is a leading life insurance technology company on a mission to protect families by democratizing access to life insurance and empowering agents at scale. The company is publicly traded and fosters a diverse, inclusive, and authentic workplace culture focused on innovation.
Own and manage an individual caseload of in-process life insurance applications from submission to placement.
Request and review underwriting requirements to determine if better options exist for customers.
Collaborate on cross-functional projects with sales, customer service, and quality assurance teams.
Zinnia is the leading technology platform for accelerating life and annuities growth, simplifying buying, selling, and administering insurance products. With $180 billion in assets under administration, Zinnia serves 100+ carriers, 2500 distributors, and 2 million policyholders and values being bold, teaming up, and delivering value.
Lead consulting engagements and strategic client relationships within the P&C insurance industry.
Define engagement scope, quality standards, and ensure measurable business value for carriers and MGAs.
Develop consulting methodologies, mentor professionals, and support business development across sales and operations.
They provide technology-enabled consulting and advisory services for the property and casualty insurance industry. With more than 30 years of industry experience, they focus on innovation, quality, and long-term client partnerships.
Manages claim strategies and resolutions while advocating for optimal client outcomes.
Communicates claim information to internal and external clients and maintains strong relationships.
Develops expertise in multiple coverage lines and participates in presentations and new business pitches.
IMA Financial Group is an independent insurance brokerage providing risk management, employee benefits, and wealth management solutions. With a focus on associate ownership and team-based culture, the company has been recognized as a best place to work by multiple publications and operates nationally.
Drive strategic agency growth through field visits and tailored territory engagement plans to boost quoting and binding.
Enable agency partners with tools, training, and co-marketing strategies to maximize production with Openly.
Monitor portfolio performance and channel market intelligence to support underwriting, product, and strategy teams.
Openly is redefining insurance with data-driven underwriting and tailored coverage, replacing complexity with clarity. The company values simplicity, empathy, and innovation, with a remote-first culture focused on collaboration and work-life balance.
Prepare complex financial reports for Captive agreements and Reinsurance, utilizing accounting policies and procedures.
Research complex reinsurance accounting treatment and resolve reconciling issues and discrepancies.
Provide customer service to internal and external partners and suggest process improvements.
Liberty Mutual Insurance is a diversified insurance company known for its integrity and focus on developing employees' careers. It fosters an inclusive culture with comprehensive benefits, workplace flexibility, and professional development opportunities.