Source Job

• Conduct client training in preparation for Go-Live events, following Nextech’s standard implementation methodology.
• Investigate and resolve client issues during implementation and go-live.
• Partner with internal teams to ensure successful implementation and alignment with client needs.

Nextech is a leader in specialty healthcare technology solutions. They are committed to hiring and retaining talent, which is why they invest in their employees.

• Understand customers business requirements and how the product can meet them.
• Conduct implementations, including process development and go-live support.
• Provide guidance to customers on system usage through training.

Trupanion is a leading provider of medical insurance for cats and dogs in North America. They offer a collaborative, informal, and pet-friendly environment where everyone is encouraged to be the very best version of themselves.

• Support the primary TAM in monitoring the health and performance of Varicent solutions across a portfolio of VIP customers.
• Assist in coaching users on foundational Varicent functionality, configuration concepts, and best-practice methodologies.
• Contribute to configuring Varicent solutions based on documented customer requirements, under guidance from the senior TAM.

Varicent is a company that transforms the Sales Performance Management (SPM) market and redefines how organizations achieve revenue success. Their SaaS solutions empower revenue leaders globally to design smarter go-to-market strategies and maximize seller performance.

• Closely manage multiple and concurrent implementation projects.
• Configure and deploy the MaintainX environment to meet client needs.
• Lead customer interactions and advise clients on how to optimize value.

MaintainX is the world's leading Asset and Work Intelligence platform for industrial and frontline environments. They are a modern IoT-enabled cloud-based tool for reliability, safety, and operations on physical equipment and facilities that powers operational excellence for 13,000 businesses.

• Consult with customers, using workforce management knowledge to configure products.
• Define, document, and deliver product configurations, ensuring clarity and alignments.
• Collaborate with Project Managers to deliver implementations, offering product expertise.

Sona provides an AI-native, frontline workforce management platform. They have a team of over 120 employees and have secured over $50M in funding from notable VC’s.

• Consult with clients to discover and document needs, provide insight and guidance as clinical communication experts, and propose best practice solutions.
• Design and configure high-quality applications that balance the needs of clinicians, patients, and PerfectServe.
• Prioritize and manage many tasks simultaneously in a fast-paced environment.

PerfectServe offers Best in KLAS clinical communication and physician scheduling solutions and is a Leader in the Gartner Magic Quadrant for Clinical Communication and Collaboration. They have seen an 88% growth rate over the past three years, striving to accelerate speed to care by optimizing provider schedules and dynamically routing messages to the right person at the right time in any care setting.

• Drive End-to-End Implementation: Own the technical and operational setup for our customers.
• Configure Workflows & Templates: Translate firm Standard Operating Procedures into EvenUp by setting up Smart Workflows, task plans, and document templates.
• Write & Iterate AI Prompts: Draft, test, and refine prompts, exercising strong judgment on quality thresholds for v1 launches.

EvenUp is on a mission to close the justice gap using technology and AI. We empower personal injury lawyers and victims to get the justice they deserve. They are one of the fastest-growing vertical SaaS companies and backed by top VCs.

• Lead the end-to-end implementation for new customers, acting as the primary technical guide.
• Configure product settings, permissions, and workflows, ensuring smooth transitions.
• Train customers on product functionality and best practices to achieve desired outcomes.

Northbeam is building a marketing intelligence platform, providing eCommerce brands a unified view of their business data. They are experiencing rapid growth with a team of driven, collaborative, and talented individuals who value personal growth and excellence.

• Provide high quality support to clients, ensuring contractual obligations and maintaining customer satisfaction.
• Implement new customers, including analyzing setup needs, testing, and training.
• Troubleshoot software and implementation issues and providing guidance as needed, completing support cases for clients.

Medisolution, a wholly-owned subsidiary of N. Harris Computer Corporation, provides ERP software, solutions, and services to healthcare and service sector customers across North America. Almost 375 healthcare, public, and service sector organizations rely on them. They have a casual work environment, award winning culture and empower their employees to make a difference.

• Project manage commercial services and implementation.
• Lead activities supporting development and launch of solutions applications and platforms.
• Provide consulting and technical expertise to structure an effective implementation.

BLEND360 is a forward-thinking Data, Digital Marketing, & AI Solutions Company, dedicated to fueling remarkable outcomes for Fortune 500 clients. They are at the crossroads of cutting-edge analytics, data proficiency, technology, and digital marketing excellence.

• Manage, mentor, and coach a team of Product Solutions Associates.
• Oversee the portfolio of customer implementations and serve as the primary escalation point.
• Transition early-stage processes into robust, scalable systems.

EvenUp is on a mission to close the justice gap using technology and AI, empowering personal injury lawyers and victims. As one of the fastest-growing vertical SaaS companies, EvenUp is backed by top VCs and seeks collaborative individuals to have a lasting impact.

• Owns the execution and outcomes of the project and its deliverables.
• Leads discovery sessions for deliverables included in projects.
• Drives adoption of contracted functionality to ensure client is maximizing their usage of and value from Origami.

Origami Risk delivers single-platform SaaS solutions that help organizations best navigate the complexities of risk, insurance, compliance, and safety management. Founded by industry veterans, Origami continues to add to its innovative product offerings for managing both insurable and uninsurable risk.

• Review and validate Oracle SQL queries and output generated from existing natural language questions.
• Ensure that SQL logic is correct, Oracle-compliant, and that it produces realistic, accurate results.
• Verify that query outputs correctly and fully answer the original natural language questions and provide edits if needed.

CrowdGen, by Appen, provides AI annotation project. This role is a project-based opportunity where you will join as an Independent Contractor.

• Become an expert in RainFocus platform and train client admins on the RainFocus tools.
• Work with clients to identify business requirements and facilitate system configuration.
• Document requirements, solution designs and testing plans and provide regular updates.

RainFocus delivers in-person, virtual, and hybrid events for Fortune 500 companies. Their industry-disrupting software platform provides business intelligence to elevate the attendee experience, streamline event operations, and accelerate marketing results.

• Manage CRM and ERP software implementation projects for clients with 5-500 users.
• Participate in functional and technical working groups and progress meetings.
• Identify business needs, document requirements, and ensure a smooth delivery through our Best Practices Playbooks while supporting clients through the implementation process.

Momentus provides industry-leading event and venue management software to customers in over 50 countries around the world, serving thousands of customers that power millions of events. Our comprehensive platform offers event professionals leading-edge SaaS technology that provides a 360 view of their business, allowing them to cut costs, save time, and increase revenue.

• Manage the onboarding and training of businesses launching on the Dutchie platform.
• Strategize with clients to understand how our software can improve their business and workflows.
• Communicate with our Cross Functional Teams - Sales, Support, and CSM to properly triage issues.

Dutchie offers a technology platform powering dispensary operations, providing consumers cannabis access. They empower local communities and have over $600M in funding, supporting thousands of dispensaries across the US and Canada.

• Lead end-to-end technical onboarding and implementation for new clients.
• Partner with clients to understand business needs and develop tailored implementation plans.
• Manage implementation project plans, timelines, and cross-functional coordination.

Lumivero develops data-intelligence software that empowers users to answer their most pressing questions. Their tools help academic and corporate professionals create impactful insights from their complex data.

• Own end-to-end customer onboarding with a hands-on implementation mindset.
• Lead customer implementations that may span weeks or months, depending on complexity.
• Act as a trusted consultant, challenging assumptions and reframing requests when needed.

Infiterra simplifies subscription service delivery through its B2B SaaS platform, helping IT Distributors and Managed Service Providers (MSPs) automate and grow their subscription business. With 100+ customers in 75 countries, they are recongnized for innovation and global impact - they foster a collaborative and growth-oriented culture.

• You will lead a team of Implementation Managers who are instrumental in helping customers onboard with Hightouch.
• You will be accountable for the quality, consistency, and predictability of customer implementations.
• This is a hands-on leadership role that combines people management with deep technical expertise.

Hightouch is the modern AI platform for marketing and growth teams. Our AI agents reimagine marketing workflows, allowing marketers to create content, plan campaigns, and execute strategies with transformational velocity and performance. The team focuses on making a meaningful impact for their customers and approaches challenges with first-principles thinking.

• Own the entire implementation lifecycle—from project planning to go-live
• Act as the key liaison between veterinary clinics and internal teams, delivering a seamless onboarding experience
• Define project goals, success metrics, and deliverables aligned with client needs and business priorities

Vetcove modernizes the animal health industry with platforms for procurement, e-commerce, and practice management. They are backed by Y Combinator and top venture investors, supporting over 25,000 hospitals across all 50 states.