Build and maintain positive client relationships to drive business growth, while leading a team of Relationship Managers.
Manage revenue performance across accounts, including forecasting, renewals, and growth opportunities to achieve high renewal rates and customer satisfaction.
Lead, coach, and develop Relationship Managers through performance management, mentoring, and capability building.
Experian is a global data and technology company, powering opportunities for people and businesses around the world. It is a FTSE 100 company with approximately 22,500 employees across 32 countries, known for its award-winning, people-first culture focused on diversity, work/life balance, and innovation.
Responsible for client satisfaction, maintaining client communication, and the overall management of client relationships.
Serves as the primary management contact and client liaison during delivery of solutions.
Identifies areas where continuous improvements can be applied.
Dark Matter Technologies delivers a range of solutions, and maintains contact with clients at an executive level. The company recognizes the importance of diversity and inclusion, and aims to create an inclusive work environment for all employees.
Supports issue resolution and maintains awareness of evolving program requirements.
Aptive partners with federal agencies to achieve their missions through improved performance, streamlined operations and enhanced service delivery. Founded in 2012 and based in Alexandria, Virginia, they employ 300+ nationwide and support more than a dozen agencies.
Manage international market research projects through entire project lifecycle, ensuring client satisfaction and project financial goals.
Coordinate project kick-off meetings to ensure all involved parties understand project specifications, client needs, timelines, and responsibilities.
Fieldwork management, delivering timely and high-quality client updates, proactively managing and monitoring project recruitment.
M3 USA provides digital solutions across healthcare, life sciences, pharmaceuticals, and more. They have seen remarkable growth since their inception in 2000 and pride themselves on a dynamic and innovative work environment.
Coordinates cross-functional client teams to achieve client plans, revenue retention, satisfaction and growth.
Serves as the primary client contact and trusted advisor for operational representatives, identifying needs.
Manages client initiatives and projects, monitors program performance, and provides root cause analysis and recommendations.
Cotiviti provides payment accuracy and analytics-driven solutions, helping clients discover value from their healthcare data. They are committed to diversity and inclusion, offering employees a wide range of personal and family needs.
Manage day-to-day relationships with pharmaceutical customers, identify growth opportunities, and provide ongoing communications.
Provide subject matter expertise related to past industry experience during projects as appropriate.
Draft/update project deliverables and well-organized presentations to a high level of quality.
Archbow Consulting leverages industry expertise in a consultant capacity to support pharmaceutical and biotech companies. They are committed to hiring and developing exceptional talent and focused on developing inclusive teams that can bring the best solutions.
Maintain and expand business relationships, create up-sell and cross-sell opportunities, and build revenue with assigned clients using data, analytics, and solutions across Experian.
Maintain close strategic partnerships across the client organization, understanding client KPI's and success metrics and business operations, market challenges and short-term initiatives.
Identify new product and revenue opportunities for Experian by expanding existing and creating new client relationships in new departments within a client's organization.
Experian is a global data and technology company, powering opportunities for people and businesses around the world. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries, investing in people and new advanced technologies to unlock the power of data.
Manage client on-boarding, program implementation and client education.
Maximize sales growth, account penetration and retention by partnering with Sales.
Project management of all client implementations, coordinating with internal departments.
Blackhawk Network (BHN) provides branded payment solutions to businesses, helping them grow revenue, increase loyalty, and engage consumers. It operates a global network with over 400,000 consumer touchpoints, offering gift cards, egifts, corporate payouts, and rewards.
Accountable for the operational execution of the project plan for new customers or projects.
Partner with client services to meet client expectations and revenue goals.
Define and lead the creation of project implementation plans and identify process improvements.
Cotiviti provides payment accuracy and analytics-driven solutions. They offer a competitive benefits package and promote equal employment opportunities.
Manage a portfolio of claim clients and enhance client relationships by resolving process issues.
Conduct annual reviews of administrators to ensure compliance with company requirements.
Prepare monthly reporting packages, including inventory reporting and referral analysis.
Crum & Forster’s Accident & Health division (A&H) offers specialty insurance and reinsurance products nationwide. They focus on product development and creative distribution methods, along with excellent client service and support.
Lead end-to-end implementations for clients, owning the project plan and stakeholder communication.
Manage multiple concurrent implementations across mid-market and enterprise segments; build trusted client relationships.
Proactively identify implementation risks and drive resolution, escalating early when needed.
Maven Clinic is the world's largest virtual clinic for women and families, aiming to make healthcare work for everyone. They have over 2,000 employers and health plans as clients and have received awards for their culture and innovation.
Lead the tactical execution of integrated and digital marketing plans while managing the agency/client relationship and developing strategic planning skills.
Oversee campaign and project development as the primary client contact, facilitating internal meetings and leading presentations to ensure successful initiative execution.
Manage project budgets, scope, and client proposals while proactively identifying new business opportunities and mentoring junior team members.
EVERSANA INTOUCH is a leading full-service global healthcare agency that serves the life sciences and pharmaceutical industries by providing creative, media, enterprise, and data analytics services. It fosters a collaborative and innovative culture focused on improving patient and physician connections, with a network of nine specialized affiliate companies under the EVERSANA umbrella.
Develop project strategy plans through design processes like Material Lists, Inventory Sales Orders, and Full Project Reviews.
Maintain project timeframes, objectives, and communications with Sales Directors and Design Team members.
Create, manage, and audit project documentation and reports within shared drives.
Ampacity delivers forward-thinking structural and electrical solutions for clean energy transition projects, specializing in design, kitting, installation, and electrical procurement to accelerate project timelines. The company consists of over 350 professionals committed to simplifying the energy value chain and has delivered nearly eight gigawatts of engineered clean energy systems across North America.
Collaborate with internal and external partners to improve data quality, streamline concept development, and optimize workflows.
Translate business needs into analysis by providing healthcare business knowledge with data, technical, and analytical expertise.
Perform data analysis and ensure implementation meets client and business requirements, functioning as a consultant to translate information needs into specifications.
TREND Health Partners is a tech-enabled payment integrity company facilitating collaboration between payers and providers to reduce waste and improve healthcare access. It is a dynamic and growing organization that promotes a collaborative and innovative work environment.
Leads data analysis, reporting, and performance evaluation activities.
Develops actionable insights, performance metrics, dashboards, and analytical products.
Manages the development and implementation of performance analysis frameworks.
Aptive/Artemis supports large-scale federal transition assistance programs serving transitioning Service members, Veterans, and their families. They oversee the collection, management, interpretation, and presentation of program data to support operational effectiveness, strategic planning, and continuous program improvement.
Design and implement client success plans tailored to individual clients, including challenges, goals, and objectives.
Serve as the main point of contact for clients, addressing concerns and ensuring smooth communication.
Provide detailed reporting to clients on service usage and effectiveness, identifying opportunities for improvement.
NRI provides managed solutions and recommendations to improve current solutions. They foster a highly collaborative, results-oriented, dynamic, and extremely positive environment where employees can challenge their skills and work with large, sophisticated, and progressive clients.
Lead and manage the end-to-end implementation of mid-market to enterprise sized clients.
Create and maintain project plans, ensuring all tasks are completed within the defined timelines.
Cultivate and maintain strong relationships with key client stakeholders, acting as their primary contact throughout the implementation process.
Garner transforms the healthcare economy by delivering affordable, high-quality care. They partner with employers to redesign healthcare benefits using clear incentives and data-driven insights, and are one of the fastest-growing healthcare technology companies in the country.
Manage a book of business, increase account retention, and resolve complex customer service problems.
Actively seek to grow IOA business by identifying and acting on sales opportunities.
Serve as a resource to the account team and Producers.
Insurance Office of America (IOA) provides property and casualty, employee benefits, and personal lines insurance and risk management solutions as well as insurtech innovation. IOA has more than 1,300 associates located in over 60 offices in the U. S. and United Kingdom.
Serve as the Contractor's primary lead for all assigned HEFP portfolio program areas.
Supervise and mentor contractor personnel across assigned programs.
Lead senior management briefings and executive-level communications for VA leadership.
Aptive partners with federal agencies to achieve their missions through improved performance, streamlined operations and enhanced service delivery. Based in Alexandria, Virginia, they support more than a dozen agencies including Veterans Affairs, Transportation, Defense, Homeland Security and the National Science Foundation.
Lead and manage a team of Credentialing Specialists and Operational Analysts to ensure timely and accurate credentialing file processing.
Oversee credentialing workflows to ensure compliance with NCQA guidelines, state regulatory requirements, and client-specific policies.
Partner with internal stakeholders to resolve escalations, streamline workflows, and improve operational outcomes.
CertifyOS is building the data infrastructure that powers modern healthcare. They value authenticity, accountability, collaboration, results, and openness to feedback, fostering a high-ownership team focused on solving real infrastructure problems.