Manages referral and case activity, ensuring follow-up and response to hospitals meet the mission and best serve donor families.
Participates in a remote work capacity with a schedule that provides oversight of new and open referrals and dispatching of staff 24/7/365.
Collaborates with NEDS team members and key hospital partners in a Critical Care/ICU setting, providing good customer service.
New England Donor Services (NEDS) coordinates organ and tissue donation in Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, the eastern counties of Vermont and Bermuda. They work with over 200 hospitals and serves nearly 15 million people in our region. With approximately $150M in operating revenues, NEDS employs 387 clinical and non-clinical staff members throughout New England and across the country.
Provides direction and support for on-going program development.
Aligns multiple departments and staff to foster interdepartmental collaboration across the full continuum of care.
Develops program goals and objectives to ensure efficient and cost effective operations consistent with the program's mission and standards.
University of Utah Health is focused on enhancing the health and well-being of people through patient care, research, and education. As a Level 1 Trauma Center, they are nationally ranked and recognized for their academic research, quality standards and overall patient experience.
Complete all documentation associated with client calls.
Complete all required reports associated with Needs Assessment/Referral Development.
Pyramid Healthcare is dedicated to offering high-quality care in addiction treatment, mental health recovery, and eating disorder treatment. They focus on client-centered care and comprehensive behavioral healthcare, supporting clients at every recovery stage.
Deliver white-glove transaction coordination to clients.
Provide listing coordination for high-volume real estate professionals.
Maintain transaction records and updates within Brivity, PLACE’s tech platform.
Transactly, now proudly a PLACE-owned company, elevates the client experience through powerful platforms and a team of top-performing Transaction Coordinators. They are setting new standards for professionalism, white-glove service, and technology-powered excellence.
Collaborate with hospital marketers to ensure patients are well taken care of
Coordinate with the clinical team to confirm that necessary medical services are in place before accepting patient referrals
Manage the referral process and maintain accurate, up-to-date patient documentation
Limitlessli specializes in recruiting, hiring, and managing high-caliber remote staff for dynamic and growing healthcare facilities. Leveraging our extensive global network, we connect clients with highly qualified professionals, offering tailored services to meet our clients' unique business needs.
Facilitate collaboration with health plan care managers
Tuesday Health is a value-based palliative care provider group dedicated to transforming serious illness and end-of-life care. They deliver goal-centered care focused on alleviating physical symptoms and emotional stress for individuals and their caregivers.
Act as a Gentiva representative supporting patients seeking post-acute care.
Navigate healthcare options, including post-acute offerings and Medicare coverage.
Assist in the admissions process by coordinating with Gentiva branch staff.
Gentiva offers compassionate care in the comfort of patients' homes and is a national leader in hospice care, palliative care, home health care, and advanced illness management. They have nearly 600 locations and thousands of dedicated clinicians across 38 states, fostering a collaborative environment.
Provides non-clinical administrative support to Case Managers and Care Coordinators.
Obtains and manages medical documents, ensuring accurate record retrieval.
Prioritizes tasks based on expedited requests with attention to detail.
Spectrum Healthcare Resources (SHR) delivers systems and processes designed to meet the unique needs of Military and VA Health Systems. They provide physician and clinical staffing and management services to United States Military Treatment Facilities, VA clinics and other Federal Agencies.
Schedules diagnostic tests, procedures, and surgeries and provides patients with preparation instructions.
Prepares and manages patient documentation, acting as a liaison between patients and the billing department.
Coordinates schedules for staffing, revising and updating them as necessary, and may assist in routine clerical functions.
University of Utah Health is a patient-focused organization committed to enhancing health and well-being through patient care, research, and education. They are a Level 1 Trauma Center nationally ranked and recognized for academic research, quality standards, and patient experience.
Track and manage prior authorization requests, renewals, and extensions.
Verify member eligibility and benefits to confirm coverage requirements.
Upload, organize, and maintain member records and clinical documentation accurately and timely.
Leap is a benefits solution company focused on reshaping how life-changing therapies are delivered and financed. They are a fast-growing company that partners with Fortune 500 companies and leading TPAs, focusing on lower costs, improved access, and better care.
Organizes, coordinates, and plans operational facets of a program.
Develops work plans to accomplish program goals and objectives.
Assists in developing and coordinating program-related meetings.
Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. They welcome candidates who can contribute to the excellence of their academic community.
Manage relationships with clients and expert partners.
Operational and logistical liaison for learning products.
Manage event schedules and resources.
Informa Connect is part of Informa, a global business with a network of trusted brands in specialist markets across more than 30 countries, and a member of the FTSE 100. They connect customers to information and people that help them know more, do more and be more.
Conduct outbound telephone outreach to patients and engage patients in pharmacist-led consultations.
Serve as a liaison between patients and pharmacies to resolve medication barriers.
Collaborate closely with Care Management Pharmacists to support medication adherence initiatives.
Evergreen Nephrology partners with nephrologists to transform kidney care through a value-based, person-centered, holistic, and comprehensive approach. They are committed to improving patient outcomes and quality of life by delaying disease progression and shifting care to the home.
Providing unbiased medical guidance to clinical sites and study operations teams.
Offering therapeutic and compound training and medical guidance on protocol compliance.
Ensuring medical congruency at the subject and study level and oversight of medical terms.
Alimentiv is a company that provides unbiased medical guidance to clinical sites and internal and external study operations teams. They focus on therapeutic and compound training, medical guidance on protocol compliance, and ensuring medical congruency.
Own high-volume inbound patient and provider communication queues.
Serve as the first point of contact for patients, resolving inquiries in real time.
Act as a reliable liaison between patients and their care teams.
Oshi Health is revolutionizing GI care with a digital clinic model, providing convenient access to an integrated and multidisciplinary care team. They are dedicated to creating a workplace that prioritizes their team and fosters inclusivity, reflected in their "Best Place to Work" awards.
Acts as primary point of contact for oncology pain patients after referral to the CPC, until the patient has sufficient knowledge and resources to direct self-care.
Responsible for monitoring, coordinating care, and educating cancer patients and families as they move through the CPC.
Responds to criteria-based referrals as soon as possible, no longer than 24 hours, and schedules with appropriate provider within 72 hours.
OHSU is Oregon's only public academic health center that cares for patients, leads groundbreaking research, and trains the next generation of health care professionals. As Portland's largest employer, they offer opportunities to learn and advance in a system of hospitals and clinics across Oregon and Southwest Washington.
Provide direct supervision, coaching, and performance oversight to clinical managers.
Serve as a primary operational liaison between clinical teams and health plan care management teams.
Oversee onboarding and training for care teams and clinical managers.
Tuesday Health is a value-based palliative care provider group dedicated to transforming serious illness and end-of-life care. They deliver goal-centered care focused on alleviating physical symptoms and emotional stress for individuals and their caregivers. They cultivate a dynamic and inclusive team environment.
Act as a strategic advisor to internal Solventum teams on clinical strategy and industry best practices.
Present compelling data and clinical application during priority planned customer engagements.
Engage alongside local teams to plan & lead comprehensive customer education events.
Solventum is a healthcare company, newly formed from 3M, dedicated to solving challenges that improve lives and enable healthcare professionals. They are focused on innovations at the intersection of health, material, and data science, with a legacy built upon empathy and clinical intelligence.
Perform independent, accurate, and timely management of submissions/transactions/inquiries.
Provide advanced regulations resource for research oversight committees.
Work with leadership to identify, develop, and implement continuous training.
Oregon Health & Science University is committed to innovation in healthcare, education and research. They value a diverse and culturally competent workforce and are an equal opportunity and affrimative action employer.
Seamlessly transition clinicians from the credentialing phase into their active onboarding and training workflows.
Guide clinicians through a structured 30/60/90-day success roadmap, ensuring they hit specific productivity and quality milestones.
Constantly audit the onboarding funnel to identify and remove bottlenecks, reducing the "time-to-activation" for new providers.
Wheel Medical Group is a physician-owned professional corporation that serves patients across the United States, evolving the traditional care ecosystem by equipping the nation's most innovative companies with a premier platform to deliver high-quality virtual care at scale. They offer proven strategies and cutting-edge technologies to foster consumer engagement, build brand loyalty, and maximize return on investment.