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• Accurately register patients and verify insurance coverage.
• Deliver high-quality customer service and address patient inquiries.
• Support appointment scheduling and general administrative tasks.

Abax Health delivers high-quality customer service. While company information about culture/size is not mentioned, the role involves directly impacting patient experiences and requires strong communication and customer service skills.

• Accurately coordinate, schedule and complete registration for ambulatory outpatient visits.
• Collect patient demographic and insurance information, verifying and communicating liabilities.
• Explain patient preparation requirements and coordinate with clinical departments regarding protocols.

Southcoast Health is a not-for-profit, charitable health system with multiple hospitals, clinics, and facilities throughout Southeastern Massachusetts and Rhode Island. They provide inclusive, ethical workplaces where their highly skilled caregivers offer world-class, comprehensive healthcare close to home.

• Oversee and manage the new patient referral process within department standards.
• Provide strong customer service to patients and internal and external stakeholders.
• Obtain patient demographic, insurance, referral, and pre-visit information.

Texas Oncology delivers high-quality, evidence-based care to patients close to home. As the largest community oncology provider in the country with approximately 530 providers in 280+ sites across Texas, they are focused on making the best available cancer care accessible to all communities.

• Conduct a live outreach call to newly enrolled patient in advance of their initiating clinical appointment
• Manage follow-up outreach to schedule the Initial Care Navigation appointment
• Escalate any clinical question, symptom, or safety concern immediately to the appropriate clinical contact

Carewell is dedicated to providing trusted caregiving solutions and support for individuals and families. They extend their commitment beyond products to person-centered navigation, care coordination, and advocacy services. They are a category-defining business and one of the fastest-growing companies in the US.

• Serve as primary contact for patients, families, and providers
• Schedule and coordinate medical appointments
• Manage patient documentation and EMR updates

Pine Park Health is a value-based primary care practice redesigning how residents of senior living communities get or stay healthy. They aim to dramatically improve healthcare for seniors with a new model designed around patients, families, community staff, providers, and payers.

• Acts as initial service ambassador to referral sources, physicians, patients, caregivers and other external customers providing the highest quality service.
• Responsible for the initial entry, verification, and maintenance of information regarding new patients in all applicable software programs.
• Processes private insurance verifications, verifies eligibility of Medicare, Medicaid and third party payers and any other duties as directed.

CommonSpirit Health at Home is a full-service health care organization that believes the best place for someone to get better is in their own home. As a faith-based organization, they are committed to finding new ways to improve the health of their patients and the health of the communities they serve.

• Educate and enroll new and existing patients into our specialty services and programs
• Manage the enrollment process, including collecting necessary information and documentation
• Communicate with patients to explain the benefits of enrollment

Optima Medical is an Arizona-based medical group consisting of 30 locations and over 130+ medical providers, who care for more than 200,000 patients statewide. Their mission is to improve the quality of life throughout Arizona by helping communities "Live Better, Live Longer" through personalized healthcare, with a focus on preventing the nation’s top leading causes of death.

• Communicates results, enters medication requests, and documents in the Electronic Health Records within the scope of the MA role.
• Answers and processes a high volume of incoming calls and directs patient access by scheduling and canceling appointments.
• Determines the type of appointment needed and urgency, updates patients on referral statuses, and communicates complex exam instructions.

CHI Health Clinic provides a wide array of medical services, from primary to specialty care, including walk-in and virtual services. They have over 20 specialties and 100 locations, with some offering extended hours, making healthcare accessible and convenient.

• The Medical Receptionist is the first point of service for our patients.
• Responsible for greeting, registering and scheduling patient appointments.
• Responsible for verifying insurance eligibility and benefits.

Dignity Health-Yavapai Regional Medical Center (DH-YRMC), now part of CommonSpirit Health, is a not-for-profit integrated healthcare provider that offers a broad range of inpatient and outpatient services. As you build your career at DH-YRMC, you’ll find Prescott is an inspiring place to live, work and to enjoy the outdoors.

• Manage patient intake, scheduling, and data entry, while providing seamless operational support.
• Coordinate care between patients, hospital staff, and Steadfast providers.
• Empowered to grow in your skills while making a meaningful impact.

Steadfast Health aims to set a new standard of substance use disorder (SUD) care. They focus on making high quality care accessible, with a patient-centered approach, providing evidence-based therapies with unwavering support in a compassionate environment.

• Act as the primary point of contact and care advocate for patients, families, facility partners, and providers.
• Proactively manage patient care coordination, including appointment scheduling, follow-up care, and interdisciplinary communication.
• Maintain comprehensive and accurate patient documentation within our Electronic Medical Record system.

Pine Park Health is a value-based primary care practice redesigning how residents of senior living communities get or stay healthy. They aim to dramatically improve healthcare for seniors by building a new model of care designed around everyone involved.

• Triages and documents accurately telephone calls from patients.
• Schedules new patient appointments on line, and manually if necessary.
• Provides high quality customer service to both external and internal customers.

OHSU is Oregon's only public academic health center. As Portland's largest employer, it offers opportunities to learn and advance in a system of hospitals and clinics across Oregon and Southwest Washington.

• Conduct Annual Wellness Visit questionnaires over the phone with patients
• Accurately document patient information in EMR systems (NextGen, etc.)
• Maintain clear, professional communication with patients and clinic staff

Welltality delivers meaningful healthcare support that improves patient outcomes, playing a vital role in helping patients stay proactive with their care while supporting physician practices nationwide. They value accountability, teamwork, and continuous improvement.

• Serve as the primary point of contact for patients, families, facility partners, and providers.
• Triage and prioritize urgent care requests, STAT tasks, and time-sensitive clinical communications.
• Maintain accurate, compliant patient documentation within our EMR system.

Pine Park Health is a value-based primary care practice aiming to redesign healthcare for senior living residents. They operate in over 185 communities across Arizona, California, and Nevada, focusing on improving healthcare for seniors by providing regular prevention and screening.

• Assist clinicians with gathering medical information for patients.
• Report any medical concerns monthly for patients.
• Completion of PCM as assigned and as needed.

MTC Care is the nation’s leading telemedicine provider of behavioral health care to skilled nursing, assisted living and independent living facilities. Their clinical team includes trained psychiatry and psychology providers, and they are committed to delivering top-notch behavioral health services.

• Provide front-line customer service, including scheduling appointments and verifying insurance benefits using electronic telephone and EHR systems
• Obtain, evaluate, and accurately record patient information in the Electronic Health Record (EHR) system
• Conduct patient outreach via text, email, mail, or phone using LSCC’s navigation center call platform

They strive for exceptional, equitable patient care that leads to healthier communities. It appears to be a friendly and fun environment to work in.

• Verifies and collects patient demographic and insurance information through direct data entry into the electronic medical record during scheduling, pre-admission, or admission.
• Performs insurance benefit verification, documents coverage details, and secures authorizations for surgical procedures and inpatient stays.
• Provides financial education to patients regarding insurance liability and explores alternative payer sources or financial assistance options.

NAH is a healthcare organization focused on patient care and services in a clinical setting. It is a structured entity operating with compliance standards and integrated technology across departments.

• Review incoming referral orders to assess patient’s needs based on diagnosis, insurance coverage or lack thereof, and previous treatments.
• Verify patient information including demographics, insurance coverage and financial status; confirm patient eligibility for health care coverage and clarify any managed care arrangements.
• Contact the patient prior to service to inform them of their estimate and collect any pre-payments at that time.

OHSU is Oregon's only public academic health center, caring for patients and leading groundbreaking research. As Portland's largest employer, they offer opportunities to learn and advance in a system of hospitals and clinics across Oregon and Southwest Washington.

• Answer and manage incoming calls in a professional and courteous manner.
• Conduct a thorough assessment of patients’ health concerns over the phone.
• Relay messages and information between patients and healthcare teams.

Curana Health is dedicated to radically improving the health, happiness, and dignity of older adults. As a national leader in value-based care, they serve 200,000+ seniors across 32 states with a team of more than 1,000 clinicians and professionals.

• Handle inbound calls and professionally market the practice to new inquiries.
• Register new patients and guide them through the onboarding process.
• Maintain accurate patient records within Elation EMR and the Hint app.

I am sorry, but the company description is not available in the job posting. The posting focuses on the responsibilities and requirements of the Medical Virtual Assistant role.