Make outbound calls to eligible cancer survivors to introduce OncoveryCare and support them in scheduling care
Ensure patients have the information and tech support needed to access their first appointment
Work closely with the care team to troubleshoot issues and ensure a smooth experience for every patient
OncoveryCare is a virtual healthcare company rethinking physical and mental healthcare for cancer survivors. Their team includes cancer survivors, clinicians, and healthcare delivery experts who provide whole-person support for survivors throughout their cancer journey.
Serve as primary contact for patients, families, and providers
Schedule and coordinate medical appointments
Manage patient documentation and EMR updates
Pine Park Health is a value-based primary care practice redesigning how residents of senior living communities get or stay healthy. They aim to dramatically improve healthcare for seniors with a new model designed around patients, families, community staff, providers, and payers.
Act as the primary point of contact and care advocate for patients, families, facility partners, and providers.
Proactively manage patient care coordination, including appointment scheduling, follow-up care, and interdisciplinary communication.
Maintain comprehensive and accurate patient documentation within our Electronic Medical Record system.
Pine Park Health is a value-based primary care practice redesigning how residents of senior living communities get or stay healthy. They aim to dramatically improve healthcare for seniors by building a new model of care designed around everyone involved.
Serve as primary contact for patients, families, and providers
Schedule and coordinate medical appointments
Manage patient documentation and EMR updates
Pine Park Health is a value-based primary care practice redesigning how residents of senior living communities get or stay healthy and lead a life they love. They've expanded to over 185 communities across Arizona, California, and Nevada with investments from firms like First Round Capital and Google’s AI fund.
Conduct outbound calls to newly referred clients, serving as the first representative of the Jukebox Health brand they encounter.
Manage inbound client inquiries across phone, email, and text channels with professionalism and responsiveness.
Communicate with health plan and referral partners via messaging platforms, maintaining a consistently high standard of written professionalism.
Jukebox Health partners with health plans to make homes safer and more accessible for older adults and high-needs populations. Founded by experienced entrepreneurs, Jukebox Health is a fast growing healthcare services company backed by top venture capital firms like Valtruis and The Home Depot.
Responsible for answering incoming scheduling phone calls from patients, referring providers and hospitals.
Make patient appointments, reschedule and cancel appointments.
Create charts in the EHR for new patients and schedule appointments.
The Chattanooga Heart Institute offers comprehensive cardiac care in the region. Founded in 1976, it now has six offices in Tennessee and one in Georgia, with 29 board-certified cardiologists and three cardiothoracic surgeons, merging with CHI Memorial Health Care System in 2011, part of CommonSpirit Health.
Serves as a primary point of contact for members, caregivers, and providers regarding nurse appointments and care coordination activities.
Coordinates and schedules nurse case management activities, including assessments, follow-ups, and interdisciplinary care team meetings.
Supports accurate documentation by ensuring required scheduling and encounter-related data is entered into designated systems.
Fallon Health is dedicated to providing equitable, high-quality, coordinated care to its members and is consistently recognized as a top health plan for member experience, service, and clinical quality. With roots dating back to 1977 in Worcester, Massachusetts, they focus on government-sponsored health insurance programs and value diversity and inclusion.
Conduct research to understand healthcare needs and identify ways to reach caregivers.
Perform telephonic outreach to enroll children in care and ensure onboarding.
Collaborate with healthcare professionals to support patient re-engagement.
Imagine Pediatrics is a tech-enabled, pediatrician-led medical group reimagining care for children with special health care needs. They deliver 24/7 virtual-first and in-home medical, behavioral, and social care, working alongside families, providers, and health plans.
Enjoy making outbound calls and reaching out to patients, members, and customers
Outreach to patients to schedule appointments for preventative health screenings and assess for high risk
Make welcome calls and assist members and patients with benefits and insurance information
Carenet Health pioneers advancements for an experience that touches all points across the healthcare consumer journey, interacting with 1 in 3 Americans every day. They integrate the power of human touch with data-driven technology in their mission to make healthcare better for all, fostering collaboration, creativity and innovation.
Educate and enroll new and existing patients into our specialty services and programs
Manage the enrollment process, including collecting necessary information and documentation
Communicate with patients to explain the benefits of enrollment
Optima Medical is an Arizona-based medical group consisting of 30 locations and over 130+ medical providers, who care for more than 200,000 patients statewide. Their mission is to improve the quality of life throughout Arizona by helping communities "Live Better, Live Longer" through personalized healthcare, with a focus on preventing the nation’s top leading causes of death.
Conduct Annual Wellness Visit questionnaires over the phone with patients
Accurately document patient information in EMR systems (NextGen, etc.)
Maintain clear, professional communication with patients and clinic staff
Welltality delivers meaningful healthcare support that improves patient outcomes, playing a vital role in helping patients stay proactive with their care while supporting physician practices nationwide. They value accountability, teamwork, and continuous improvement.
Conduct warm intake calls, setting expectations and building trust.
Proactively manage patient panels to maximize program completion.
Respond rapidly to cancellations to fill open slots.
Movn Health is a national provider of virtual cardiac rehabilitation and cardiovascular care, partnering with health systems and health plans to deliver accessible, personalized cardiac care. They are a small, mission-driven team where every person has a direct impact on patient outcomes and company success.
Make high-volume outbound cold calls to prospective patients
Confidently explain program benefits, expectations, and next steps
Accurately document call outcomes, patient status, and next steps in internal systems
Aviary is expanding its virtual cardiac rehabilitation program. They seem to value a fast-paced healthcare environment and look for people ready to make a difference.
Conduct targeted patient outreach to close care gaps and ensure timely care transitions.
Deliver high-touch engagement for high-risk patients to prevent readmissions through follow-up.
Collaborate with Practices to support interventions such as Transitional Care Management.
Aledade empowers independent primary care practices, helping them deliver better care and thrive in value-based care. Founded in 2014, they are the largest network of independent primary care in the country with a collaborative, inclusive, and remote-first culture.
Conduct timely post-discharge follow-up calls with patients after inpatient visits to assess needs and reinforce the plan of care.
Review and reconcile discharge medications and escalate any concerns to the Primary Care Provider.
Assist in coordinating and/or scheduling follow-up appointments with the patient's Primary Care Provider and/or specialists
Privia Health is a technology-driven physician enablement company that collaborates with medical groups, health plans, and systems. They optimize physician practices, improve patient experiences, and reward doctors for delivering high-value care. The company is led by top industry talent and exceptional physician leadership.
Build trusting, ongoing relationships with patients, families, caregivers, and medical/behavioral health providers.
Engage high‑risk or targeted patient populations using bi-directional communication to address health questions, concerns, and care needs.
Accurately and promptly document all interactions, assessments, and interventions in the electronic health record (EHR) and Guidehealth documentation systems.
Guidehealth is a data-powered, performance-driven healthcare company dedicated to operational excellence. Our goal is to make great healthcare affordable, improve the health of patients, and restore the fulfillment of practicing medicine for providers.
Serve as an inside sales partner to Field Sales by supporting territory strategies and advancing opportunities through the pipeline.
Proactively manage inbound and outbound patient outreach to influence testing adoption, scheduling, and continuity of care.
Build and maintain long-term, consultative relationships with patients to drive repeat testing and ongoing engagement.
Natera is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other.
Accurately coordinate, schedule and complete registration for ambulatory outpatient visits.
Collect patient demographic and insurance information, verifying and communicating liabilities.
Explain patient preparation requirements and coordinate with clinical departments regarding protocols.
Southcoast Health is a not-for-profit, charitable health system with multiple hospitals, clinics, and facilities throughout Southeastern Massachusetts and Rhode Island. They provide inclusive, ethical workplaces where their highly skilled caregivers offer world-class, comprehensive healthcare close to home.
Contact members via phone to schedule clinical assessment visits.
Effectively communicate service offerings and answer member questions.
Maintain performance accountability around member enrollment and participation.
Tuesday Health is a value-based palliative care provider group dedicated to transforming serious illness and end-of-life care. With a leading-edge care model, Tuesday Health is shaping the future of community-based palliative care nationwide.
Handle inbound calls and professionally market the practice to new inquiries.
Register new patients and guide them through the onboarding process.
Maintain accurate patient records within Elation EMR and the Hint app.
I am sorry, but the company description is not available in the job posting. The posting focuses on the responsibilities and requirements of the Medical Virtual Assistant role.