Engage potential patients over the phone and provide information about our healthcare service.
Assist patients in navigating the program app/website and address any technical issues.
Record and maintain accurate patient information in our system, including insurance and clinical updates.
Aviary is a healthcare company focused on leveraging technology to improve clinical outcomes. The job posting does not mention company size or discuss company culture.
Serve as an inside sales partner to Field Sales by supporting territory strategies and advancing opportunities through the pipeline.
Proactively manage inbound and outbound patient outreach to influence testing adoption, scheduling, and continuity of care.
Build and maintain long-term, consultative relationships with patients to drive repeat testing and ongoing engagement.
Natera is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other.
Make high-volume outbound calls to eligible cardiac patients.
Educate patients on program benefits and answer clinical questions.
Assist patients with mobile app downloads and technical troubleshooting.
They are seeking a Patient Growth Specialist to support the expansion of their virtual cardiac rehabilitation program. The company engages cardiac patients through high-volume outbound calling and guides patients through enrollment and initial technical setup.
Make outbound calls to eligible cancer survivors to introduce OncoveryCare and support them in scheduling care
Ensure patients have the information and tech support needed to access their first appointment
Work closely with the care team to troubleshoot issues and ensure a smooth experience for every patient
OncoveryCare is a virtual healthcare company rethinking physical and mental healthcare for cancer survivors. Their team includes cancer survivors, clinicians, and healthcare delivery experts who provide whole-person support for survivors throughout their cancer journey.
Conduct a live outreach call to newly enrolled patient in advance of their initiating clinical appointment
Manage follow-up outreach to schedule the Initial Care Navigation appointment
Escalate any clinical question, symptom, or safety concern immediately to the appropriate clinical contact
Carewell is dedicated to providing trusted caregiving solutions and support for individuals and families. They extend their commitment beyond products to person-centered navigation, care coordination, and advocacy services. They are a category-defining business and one of the fastest-growing companies in the US.
Makes outbound calls to educate prospective patients and schedule provider visits.
Understands patient requirements and asks questions to gain trust and understanding.
Acts on opportunities to provide value to the patient through information about Strive Health programming.
Strive Health is dedicated to transforming the kidney care system through early identification, engagement, and coordinated care. They aim to improve outcomes for people with kidney disease, integrating with local providers and utilizing predictive data to support patients' care journey.
Conduct research to understand healthcare needs and identify ways to reach caregivers.
Perform telephonic outreach to enroll children in care and ensure onboarding.
Collaborate with healthcare professionals to support patient re-engagement.
Imagine Pediatrics is a tech-enabled, pediatrician-led medical group reimagining care for children with special health care needs. They deliver 24/7 virtual-first and in-home medical, behavioral, and social care, working alongside families, providers, and health plans.
Conduct outbound calls to newly referred clients, serving as the first representative of the Jukebox Health brand they encounter.
Manage inbound client inquiries across phone, email, and text channels with professionalism and responsiveness.
Communicate with health plan and referral partners via messaging platforms, maintaining a consistently high standard of written professionalism.
Jukebox Health partners with health plans to make homes safer and more accessible for older adults and high-needs populations. Founded by experienced entrepreneurs, Jukebox Health is a fast growing healthcare services company backed by top venture capital firms like Valtruis and The Home Depot.
Serve as a dedicated assistant to the Health Advisors.
Focus on high volume phone calls , confirming appointments, and calendar management.
Ensure that clients are properly scheduled, qualified, emotionally prepared, and fully equipped prior to meeting with their Health Advisor.
Pompa Program is dedicated to helping people with their health. They are a faith-based, mission-driven company with over 300 team members nationwide who empower people to take control of their health.
Conduct outbound cold calls to property management companies
Generate qualified leads and set appointments
Collaborate with the team to improve outreach strategies
OurAssistants connects U.S.-based property management, HOA, and businesses across various industries with highly skilled virtual professionals. They support sectors like logistics, real estate, customer service, and administrative operations. Their focus is on operational excellence and a collaborative, growth-driven remote work environment.
Handle inbound calls and professionally market the practice to new inquiries.
Register new patients and guide them through the onboarding process.
Maintain accurate patient records within Elation EMR and the Hint app.
I am sorry, but the company description is not available in the job posting. The posting focuses on the responsibilities and requirements of the Medical Virtual Assistant role.
Handle inbound patient calls as your primary responsibility
Answer questions about prescriptions, refills, subscriptions, appointments, and account status clearly and accurately
Document patient interactions accurately in our systems after each call
Mochi Health is building an AI-driven marketplace that makes healthcare discoverable, connecting patients to the right providers, transparent pharmacy pricing, and affordable medications. Their platform gives patients transparent pricing, personalized medication management, and long-term access to their own medical records.
Conducts outbound and inbound calls to educate patients about Advanced Care Planning ultimately scheduling an appointment.
Overcome Patient concerns and objections by clearly articulating the importance of Advanced Care Planning and how it benefits their healthcare journey.
Respond to multimodal and outgoing calls, texts, and emails by providing direction to Patients’ questions and/or concerns.
Aledade exists to empower independent primary care by creating value-based contracts across a wide variety of health plans. They were founded in 2014 and have become the largest network of independent primary care in the country. They have a collaborative, inclusive, and remote-first culture.
Research target accounts and identify key decision-makers.
Run high-volume outbound outreach through cold calls and personalized emails.
Book and hand off qualified discovery meetings and demos to Account Executives.
Documo helps businesses digitize and streamline their document workflows. As a fast-growing B2B SaaS company, their platform makes it easier to handle unstructured files like faxes and forms, turning messy paperwork into structured, usable data.
Act as the primary point of contact and care advocate for patients, families, facility partners, and providers.
Proactively manage patient care coordination, including appointment scheduling, follow-up care, and interdisciplinary communication.
Maintain comprehensive and accurate patient documentation within our Electronic Medical Record system.
Pine Park Health is a value-based primary care practice redesigning how residents of senior living communities get or stay healthy. They aim to dramatically improve healthcare for seniors by building a new model of care designed around everyone involved.
Maintain full ownership and accountability for initiating phone contact to potential study participants.
Conduct phone-based pre-screening interviews for potential study participants to determine pre-qualification status.
Consistently provide outstanding customer service with every patient interaction.
M3 Wake Research is an integrated network of premier investigational sites meeting clinical research needs. They have close to 30 owned and managed research sites across the country and continue to grow through acquisitions.
Conduct warm intake calls, setting expectations and building trust.
Proactively manage patient panels to maximize program completion.
Respond rapidly to cancellations to fill open slots.
Movn Health is a national provider of virtual cardiac rehabilitation and cardiovascular care, partnering with health systems and health plans to deliver accessible, personalized cardiac care. They are a small, mission-driven team where every person has a direct impact on patient outcomes and company success.
Handle warm inbound and warm outbound calls and contact new leads within 5 minutes of submission.
Follow call scripts to qualify interest and book appointments and conduct follow-ups with existing leads.
Schedule appointments accurately, confirm patient details, and log call outcomes in CRM systems.
20four7VA provides offshore independent contractors delivering remote services to clients worldwide. They focus on developed markets such as the United States, the United Kingdom, Canada, and Australia, offering a vibrant community and constant support.
Qualify prospects and guide them along the purchase process.
Handle customer inquiries by building rapport and identifying needs.
Explain Dexcom CGM features and benefits and how to obtain it.
Dexcom Corporation is a pioneer and global leader in continuous glucose monitoring (CGM), broadening its vision beyond diabetes to empower people to take control of health. They are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of their customers.
Contact members via phone to schedule clinical assessment visits.
Effectively communicate service offerings and answer member questions.
Maintain performance accountability around member enrollment and participation.
Tuesday Health is a value-based palliative care provider group dedicated to transforming serious illness and end-of-life care. With a leading-edge care model, Tuesday Health is shaping the future of community-based palliative care nationwide.