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• Oversee underwriting team performance, professional development, and risk selection for homeowners and auto policies.
• Ensure compliance with regulations, quality work product, and operational efficiency while fostering agent relationships.
• Drive process improvements, automation updates, and new product initiatives to enhance growth and profitability.

Mercury Insurance helps people reduce risk and overcome unexpected events with personal auto and property insurance products. Recognized as one of America's Best Midsize Employers for 2025, the company fosters a collaborative, inclusive culture focused on growth and customer service.

• Lead and develop a high-performing product management team to define strategy and drive innovation.
• Partner with cross-functional teams on go-to-market strategy and product lifecycle optimization.
• Use customer and market insights to deliver differentiated solutions and measurable business results.

Insurity delivers cloud-native insurance software for the Property & Casualty market. As the largest cloud-based provider in its space, it employs a team that values innovation, collaboration, and continuous learning.

• Engage customers through inbound calls, guiding them through insurance comparison and switching processes.
• Analyze customer needs with a consultative approach and identify up-sell and cross-sell opportunities.
• Exceed monthly sales targets while maintaining accuracy and integrity of products sold.

Experian is a global data and technology company powering opportunities for people and businesses across financial services, healthcare, automotive, and more. With a team of 25,200 people in 32 countries, we foster a people-first, inclusive culture that has earned multi-award-winning recognition as a top workplace.

• Work across Property & Specialty portfolios to drive product convergence analysis and recommend go-forward solutions.
• Own requirements development timelines, managing workplans and coordinating with Product, Delivery, and Pricing stakeholders.
• Design cross-functional working models and document product requirements for the next-generation insurance platform.

Liberty Mutual is simplifying how we build and bring insurance products to market, leading a large-scale business and technology transformation in Personal Lines. They are a major insurance organization with a focus on collaboration and inclusion, offering comprehensive benefits and a supportive culture.

• Develops and executes territory plans to position BHHC as the market of choice among agents and target markets.
• Manages agency partnerships, monitors growth and profitability, and develops profit improvement plans.
• Gathers competitor intelligence and collaborates with Marketing, Underwriting, and IT to enhance capabilities.

Berkshire Hathaway Homestate Companies (BHHC) is a national insurance group offering workers compensation insurance products. With over 50 years in business, the company fosters a collaborative and inclusive culture where employees are valued and supported.

• Collaborate with Line-of-Business teams to develop marketing strategies and go-to-market plans.
• Monitor campaign performance and optimize for alignment with business objectives.
• Act as a liaison between stakeholders, marketing teams, and external partners.

Protective is a financial services company that helps protect customers against life's uncertainties through insurance and retirement products. The company emphasizes employee wellbeing with a broad benefits offering and a focus on work-life balance.

• Provide customer support via phone, chat, SMS, email, and social media regarding policies, billing, and claims.
• Handle complex inquiries including policy changes, payment processing, and escalated issues with accuracy.
• Document interactions and maintain customer privacy while using critical thinking to resolve concerns.

Mercury Insurance is an insurance company dedicated to helping people reduce risk and overcome unexpected events for over 60 years. It is a midsize employer with a collaborative culture that values diversity, recognition, and professional growth.

• Own the product roadmap and execution for new product bets like motorcycle insurance, home insurance, or non-insurance products from concept to scaling.
• Ramp quickly on a new domain, distill data and insights to identify high-leverage areas, and iterate based on customer feedback.
• Work cross-functionally with Data Science, Customer Insights, and Research teams to build and ship products that achieve product-market fit.

Jerry.ai is building the first AI agent to manage all your physical assets, starting with car insurance and expanding into home, motorcycle, RV, and beyond. They have reached 5M+ customers, raised $240M+, and have been profitable since 2024, with a fully remote team and offices in Palo Alto, New York, Chicago, and Toronto.

• Own the product vision and strategy for campaign management, driving hundreds of millions in annual value.
• Translate marketing needs into a prioritized backlog, partnering with engineering to deliver modernized solutions.
• Manage multi-year platform modernization and household channel alignment across Marketing, Sales, and Service.

Liberty Mutual is a leading global insurer providing property and casualty insurance products. They prioritize inclusion and employee well-being, with a diverse workforce and comprehensive benefits.

• Manage and retain a book of business with excellent customer service and proactive renewal processes.
• Handle day-to-day client servicing including certificates, endorsements, policy checks, and billing issues.
• Communicate clearly with clients and carriers to build strong relationships and advise on coverage.

Signers National is an insurance platform providing brokerage and underwriting services to organizations of all sizes. It is a socially conscious company with a culture of relentless grit and continuous improvement.

• Define the AI agent's requirements by gathering and documenting client-specific FNOL scheduling rules, workflows, and edge cases.
• Drive execution with the engineering team, translating ambiguous inputs into clear specifications and keeping delivery unblocked.
• Test and validate the agent by designing test plans, reviewing outputs, and identifying failure patterns to ensure quality at scale.

Safelite is the nation's largest provider of vehicle glass repair, replacement, and recalibration services. The company operates more than 700 stores and 7,900 MobileGlassShops across all 50 U.S. states, serving over 11 million customers annually with an 88% Net Promoter Score.

• Own and actively manage a portfolio of pending life insurance applications, diagnosing root causes and driving resolution.
• Investigate complex cases independently, collaborating with underwriting, carriers, and agents to unblock issues.
• Analyze trends across pending cases, build reports, and recommend process improvements to reduce systemic blockers.

Ethos is a leading life insurance technology company democratizing access to life insurance and empowering agents. With a robust three-sided platform, it employs a team focused on transforming the life insurance experience for consumers, agents, and carriers.

• Conduct complex analyses to identify opportunities for improving Coverage A determination experience.
• Lead cross-functional projects to design and implement product changes.
• Synthesize research into actionable recommendations for product strategy.

Liberty Mutual is a global insurance company focused on protecting customers' homes and belongings. With a large workforce and an inclusive culture, it values diversity and professional development.

• Manage all aspects of client personal insurance needs, from information gathering to policy administration.
• Explain coverages, suggest enhancements, and resolve customer inquiries.
• Maintain client relationships, handle account records, and process renewals and endorsements.

Hilb Group is a Top 25 middle-market independent insurance broker offering property & casualty, employee benefits, HR consulting, and retirement services. The company provides the resources of a big broker with personal service, and values trust, passion, integrity, and growth.

• Drive operational excellence and process optimization across insurance operations using data and customer insights.
• Lead cross-functional partnerships with Product, Engineering, Compliance, and CX teams to triage and resolve technical issues.
• Manage and mentor a high-performing team while ensuring audit readiness and regulatory compliance.

Ethos is a leading life insurance technology company on a mission to protect families by democratizing access to life insurance and empowering agents at scale. They are dedicated to building a diverse, inclusive and authentic workplace.

• Conduct virtual or in-person property inspections to identify insurance-covered damages.
• Interpret insurance policies and clearly explain coverage details to clients.
• Deliver exceptional customer service and complete necessary paperwork for claims processing.

New Daley is a public adjusting firm that helps clients assess property damages and navigate insurance claims. They offer comprehensive training and flexible work options, fostering a supportive and development-focused environment.

• Drive profitability, retention, and written premium goals for the department.
• Lead a high-performing underwriting team through clear communication and mentorship.
• Manage relationships with MGUs, producers, and internal stakeholders to shape portfolio strategy.

Crum & Forster provides market leading property & casualty, accident & health, specialty and standard commercial lines insurance solutions. With 3000 employees, they are consistently recognized as a great place to work, earning multiple workplace and wellness awards.

• Conduct virtual or in-person property inspections to identify covered damage.
• Interpret insurance policies and provide exceptional customer service.
• Fill out paperwork and process claims to drive business growth.

Metro Public Adjustment helps homeowners receive the maximum amount from their insurance claims. It is a renowned and trusted 30-year-old business.

• Be the initial point of contact for agency partners nationwide, managing relationships remotely and delivering exceptional service.
• Understand underwriting procedures and ProAg products to help agents navigate challenges and find the best internal contacts.
• Assist in meeting annual company goals for profitability, renewal retention, revenue growth, and new business production.

ProAg is a crop insurance provider and member of the Tokio Marine HCC group, protecting American farmers and ranchers. With over 100 years of service and an A++ rating, it fosters a welcoming, dynamic culture based on integrity and customer service.

• Plan and conduct investigations of claims to determine coverage, liability, and damages.
• Engage independent adjusters and experts, assess policy coverage, and establish reserves.
• Negotiate settlements and coordinate litigation activities to ensure timely and cost-effective resolution.

Liberty Mutual is a global insurance company providing property and casualty insurance. They are a large employer with a culture focused on inclusion, professional development, and comprehensive benefits.