Serve as the primary customer contact for business issues for assigned accounts.
Responsible for building strong customer alliances with decision makers in assigned current accounts.
Assist Regional Sales Specialists with the strategic development and closing of new accounts.
AHEAD builds platforms for digital business by weaving together advances in cloud infrastructure, automation and analytics, and software delivery, to help enterprises deliver on the promise of digital transformation. At AHEAD, they prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard.
Execute programs to improve service quality, reduce costs, and increase service productivity
Responsible for the overview, management, and the daily service of accounts in addition to vetting and credentialing service providers
Maintain strong customer service skills and consistent, professional communication with service providers, parents, and on-site school personnel
EverDriven is the nation’s leading provider of alternative student transportation, partnering with school districts to serve students who need it most—including those experiencing homelessness, living with disabilities, or outside traditional bus routes. Our tech-enabled, human-led model helps remove barriers to learning through safe, reliable transportation.
Manage 1-3 strategic accounts in California and be their primary contact.
Strengthen relationships with stakeholders and understand their evolving needs.
Identify and execute expansion opportunities, including upsells and new product adoption.
Overstory uses AI and satellite imagery to pinpoint vegetation risks for electric utilities, helping prevent outages and wildfires. Their team of 100 spans the Americas and Europe, with a culture valuing diversity, climate action, and using technology for good.
Be the voice of the customer and navigate internal processes.
Act as a liaison between clients and internal teams.
Assist with challenging customer requests or issue escalations as needed.
Enumerate provides services to associations, helping them manage their finances and operations. They are focused on customer service and creating solutions for associations.
Lead Project Consulting initiatives customer projects.
Be accountable for meeting annual billable target.
Serve as the primary point of contact for both customers and HSP partners.
HSP Group is the premier provider of global expansion services, helping companies simplify the complex challenges of operating internationally. They deliver a seamless experience across legal entity setup, global HR, payroll, compliance, tax, and advisory. With scale-up organizations and innovative technology firms expanding at unprecedented speed, HSP is uniquely positioned to become their trusted global partner.
Own the Client Relationship: Manage accounts and build strong relationships with stakeholders.
Ensure Successful Implementation & Adoption: Partner with Implementation to drive smooth onboarding.
Drive Performance & Outcomes: Monitor usage and performance metrics and improve client results.
Ascertain is building AI agents to automate the administrative work that burdens care teams and is saving hundreds of staff hours every week. They are backed by Northwell Health and Deerfield Management and are on a mission to restore time, trust, and focus to the people who keep healthcare running.
Own a key account or portfolio of accounts, developing and executing strategic account growth plans.
Build strong stakeholder relationships with technical and non-technical buyers.
Interact with the product and engineering teams to provide customer and sales insights.
digiLab Solutions is a VC-backed AI company specializing in uncertainty quantification and AI, serving industrial and government sectors with technology applied to significant societal challenges. They foster a culture of innovation, trust, and collaboration where employees are valued and offered work-life balance.
Serve as a trusted advisor to CISOs, translating technical findings into business impact and cyber risk insights.
Own the end-to-end lifecycle of customer relationships and engagements, including onboarding and assessment coordination.
Drive long-term customer retention through consistent value realization and measurable outcomes.
Cye helps security and risk leaders gain a clear, defensible view of their cyber exposure, grounded in financial impact and real-world attack paths. They allow organizations to establish a strong baseline, prioritize decisions with confidence, and track measurable reduction over time.
Develop relationships with customers and key stakeholders.
Retain and grow our customer base.
Identify new business opportunities to help expand our footprint within each client account.
AlphaSense is an AI-driven market intelligence platform used by sophisticated companies to improve decision-making. They have over 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland.
You partner with our initial customers to drive product value
You develop trusted advisor relationships with executive sponsors to ensure they are achieving full business value
You partner cross-functionally to translate business needs and product requirements into new solutions for customers
ServiceNow, founded in 2004, is a global market leader providing AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. They offer an intelligent cloud-based platform connecting people, systems, and processes to empower organizations.
Own GRR as your primary metric and ensure every Commercial account renews, resolving any risk to renewal well in advance.
Proactively identify expansion opportunities like platform consolidation and services upsell, creating a clear business case.
Build strong relationships across accounts, understand stakeholder roles, and connect Upbound's technical progress to business outcomes.
Upbound is redefining how modern infrastructure is built for the Agentic AI Era. They partner with leading cloud providers, ISVs, and open-source communities to help organizations move faster with greater confidence and supports Fortune 500 companies and platform engineers across 100+ countries.
Own and grow a portfolio of 25 or more mid market enterprise customers, guiding them from go live through long-term value realization
Serve as a trusted advisor to executive sponsors, aligning AI-driven solutions to strategic business outcomes
Drive adoption, engagement, and expansion of the Moveworks AI Assistant across ServiceNow workflows
Moveworks, now part of ServiceNow, is redefining how work gets done. Together, they combine Moveworks’ industry-leading AI Assistant with ServiceNow’s world-class workflow platform to deliver instant, intelligent support across IT, HR, Finance, and beyond.
Act as the primary point of contact with the customer during deployments.
Collaborate with internal teams and external vendors to deliver high-quality services.
Lead end-to-end project management for customer service delivery, including planning and execution.
Cologix is a leading North America network-neutral interconnection and hyperscale edge data center company. They provide customers with direct access to their local operations teams, resulting in strong partnerships enabled by exceptional operational support and unparalleled customer service.
Own and manage high‑priority, business‑critical customer escalations through resolution.
Actively triage incoming critical cases and review long‑running incidents to determine next actions and risk mitigation.
Deliver clear, concise, and executive‑level written and verbal communications throughout the incident lifecycle.
Blueprint Technologies is a technology solutions firm headquartered in Bellevue, Washington. They are unified by a shared passion for solving complicated problems, and leverage cutting-edge technology to create additional revenue streams and new lines of business for their clients.
Serve as the primary operational point of contact for a portfolio of enterprise accounts.
Lead onboarding, implementation, and integration for complex enterprise environments, in partnership with the Technical Account Manager and Solutions Engineer.
Develop and deliver engaging training to help customers confidently use HONK’s platform and services.
They transform the towing and roadside assistance industry by turning high-stress automotive moments into seamless, brand-enhancing experiences. They are a remote-first company and embrace the boundless possibilities of collaboration and flexibility, allowing our team members to thrive from anywhere in the US.
Build and nurture deep strategic relationships with VIP and enterprise-tier clients.
Understand each partner's business goals to ensure solutions align with their success.
Maintain a forward-looking view of each partner's health, identifying risks early.
Xsolla provides tools and services for video game developers to help them fund, distribute, market, and monetize their games. They have helped over 1,500 game developers grow their businesses around the world and are headquartered in Los Angeles, California.
Lead New Era’s Midmarket Resolution Support Services teams.
Achieve high customer satisfaction and meet service-level commitments.
Drive overall performance through effective communication and team leadership.
New Era Technology securely connects people, places, and information with end-to-end technology solutions at scale. With over 3,000 professionals globally, they foster a team-oriented culture that values personal and professional development and exceptional customer service.
Develop and maintain the multi-year strategic client relationship for Global accounts.
Act as the lead point of contact for both external and internal stakeholders.
Ensure successful activation, upselling and retention of our solutions according to client needs.
Integral Ad Science (IAS) is a leading global media measurement and optimization platform. They deliver the industry’s most actionable data to drive superior results for the world’s largest advertisers, publishers, and media platforms. IAS is an equal opportunity employer, committed to diversity and inclusiveness.
Act as the primary client-facing lead and own end-to-end delivery.
Coordinate internal teams and manage risks, dependencies, and escalations.
Define delivery structure, processes, tracking, and reporting.
Miratech is a global IT services and consulting company that brings together enterprise and start-up innovation, supporting digital transformation for some of the world's largest enterprises. It retains nearly 1000 full-time professionals, and their culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed.
Partner with Global Account Managers to support revenue growth, customer satisfaction, and long‑term account strategies.
Serve as a key point of coordination across operations, product management, sales, and leadership to ensure customer needs are met.
Maintain strong relationships with global customers by proactively communicating, tracking orders, and resolving questions or challenges.
Legrand is the global specialist in electrical and digital building infrastructures. They offer solutions for residential, commercial, and data center markets and have a comprehensive offering of solutions for residential, commercial, and data center markets.