Manage service delivery and preventive maintenance scheduling for assigned customer accounts.
Coordinate customer support, invoicing, contract renewals, and account documentation.
Proactively communicate with customers and internal teams to resolve issues and strengthen partnerships.
This company provides service coordination and customer account management, ensuring reliable service delivery and customer satisfaction for assigned accounts. The workplace values collaboration, accountability, and professional development in a customer-focused environment.
Manage a portfolio of last-mile, logistics, and warehousing client accounts, building long-term relationships.
Act as primary point of contact for staffing planning, escalations, and account strategy.
Drive retention and growth by identifying upsell opportunities and ensuring timely shift fulfillment.
WorkWhile matches hourly workers with shifts that fit their skills and lives, aiming to disrupt the $650 billion staffing market. Backed by Khosla Ventures and recognized for 10x growth, it has a mission-driven, supportive culture.
Build and maintain long-term relationships with wholesale customers across South Central USA
Drive sales growth through upselling, cross-selling, and prospecting new accounts
Collaborate with internal teams to ensure exceptional service, accurate order processing, and timely delivery
Arc'teryx is a premium outdoor apparel and equipment company focused on performance, design, and innovation. The North America Wholesale team is dedicated to authentic brand representation and operates with creativity, teamwork, and a strong commitment to inclusivity.
Own a portfolio of 60 customers, ensuring satisfaction, health, and renewals while managing expansion opportunities.
Track usage, automate rates, and spot at-risk accounts early to build turnaround plans.
Run regular check-ins and business reviews connecting Ada to customer value like resolved conversations and cost savings.
Ada is an AI customer service company that helps enterprise companies deliver extraordinary customer experiences through automation. Established in 2016, Ada has powered over 5.5 billion interactions for brands like Square and YETI, backed by over $250M in funding and driven by a culture of growth and continuous improvement.
Drive adoption and value realization for enterprise customers through executive partnerships and governance.
Build customized success plans, track KPIs, and mitigate risk to ensure renewal readiness.
Identify and qualify expansion opportunities with Sales while aligning solutions to business objectives.
Kinaxis is a global leader in supply chain orchestration, offering an AI-infused platform that powers end-to-end visibility. With over 2,000 employees and offices worldwide, it is an award-winning, collaborative workplace focused on customers and innovation.
Manage and grow an established base of OEM accounts across the western U.S. and Canada.
Build strategic partnerships across purchasing, engineering, and operations to drive retention and growth.
Deliver accurate forecasts, market insights, and responsive customer support with dedicated technical teams.
DuPont is a global innovation company that empowers the world with essential innovations to thrive, from providing clean water to producing materials for everyday technology. DuPont Water Solutions is a respected global brand with deep technical expertise and a collaborative culture, backed by a large multi-national workforce.
Manage and scale ShipBob's most strategic merchant partnerships as the program lead.
Partner with fulfillment center teams to ensure SLAs, escalations, and process improvements are handled with speed and accountability.
Lead cross-functional initiatives and serve as a trusted advisor to executive stakeholders, driving growth and operational performance.
ShipBob is a leading global supply chain and fulfillment technology platform for SMB and mid-market ecommerce merchants, providing access to best-in-class fulfillment capabilities. Backed by prominent investors, it is one of the fastest-growing tech companies in Chicago with a high-performance culture focused on ownership and collaboration.
Lead daily After Hours operations, managing workload, queues, service levels, staffing, and escalations.
Coach and develop a high-performing Account Management team, driving accountability and engagement.
Use data and metrics to improve workflows, efficiency, and service quality while partnering with day and international teams.
Uber Freight helps companies move goods reliably and efficiently using technology, people, and transportation capacity. The company works with 1 in 3 Fortune 500 shippers across North America and manages over $17B in freight, fostering a culture of ownership, adaptability, and customer service.
Build long-term relationships with key accounts to increase profitability of Contract Operations.
Identify key accounts, develop strategies, and manage customer relationships.
Provide sales and account management, develop pricing strategies, and support business development.
Veolia in North America is the top-ranked environmental company in the U.S., offering water, waste, and energy management services. With over 10,000 employees across 350+ locations, it's the country's largest private water operator and a leader in hazardous waste and pollution treatment.
Manage customer relationships for custom jewelry orders.
Clarify requirements and coordinate with production teams.
Ensure smooth order flow from design to delivery.
Frontier is a subsidiary of Fresh Prints, a New York-based remote company that helps startups build global teams. With over 800 hires placed across 50 US startups, Frontier focuses on recruiting top talent for fast-growing companies.
Own and grow a portfolio of existing customers, including complex multi-entity accounts, identifying opportunities to expand adoption of Versapay's payments, AR automation, collaboration, and cash application solutions.
Partner closely with Customer Success Managers to develop coordinated account strategies and execute strategic account plans that drive customer outcomes and revenue growth.
Engage finance, accounting, and IT executives, along with PE-backed and holding-company stakeholders, to lead commercial negotiations and position Versapay as a critical partner.
Versapay automates accounts receivable and B2B payment collections, connecting finance teams, customers, and business systems in one ecosystem. With over 10,000 customers and 5M+ companies transacting on the platform, Versapay processes over 110M transactions and $257B annually.