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US Unlimited PTO

  • Drive impactful onboarding and activation of SBS customers, ensuring seamless integration of Amazon and Walmart accounts.
  • Partner with Customer Success Managers to translate customer goals into structured campaign strategies aligned to KPIs like revenue growth and efficiency.
  • Act as a key operational and analytical partner, monitoring performance and surfacing actionable insights for measurable outcomes.

Customer Success Account Management Digital Advertising

20 jobs similar to Associate Customer Success Manager

Jobs ranked by similarity.

Global

  • Own client relationships end-to-end, serving as the primary contact for senior stakeholders and building lasting trust.
  • Drive marketplace strategy by developing annual brand strategies and identifying growth opportunities.
  • Execute cross-functional delivery, coordinating with media, retail, creative, and sales teams to ensure high-quality project delivery.

Podean is a leading marketplace agency helping brands accelerate growth across Amazon, Walmart, Target, TikTok Shop, and other digital commerce platforms. They are a fast-growing global agency with a remote-first culture, focused on delivering measurable business outcomes.

Global

  • Manage and optimize Google and Meta Ads campaigns across search, display, and paid social.
  • Implement conversion tracking using GA4, GTM, and Meta CAPI.
  • Analyze performance data to improve ROAS, CPA, and overall efficiency.

Assist World provides virtual assistant and sales support services to businesses. They are a fully remote team with a results-driven culture.

US

  • Proactively support agency partners with technical inquiries and marketing strategy via Slack, chat, and email.
  • Work with Agency Partner Managers to deepen relationships, identify expansion opportunities, and flag risks.
  • Drive revenue and renewal forecasting, lead agency meetings, and translate customer feedback into product requirements.

Triple Whale is an AI operating system for modern ecommerce that helps brands optimize ad performance, creative, and inventory. Over 60,000 brands like Pressed Juicery, OUAI, and True Classic use its platform to turn complex data into profit-driving actions.

US Unlimited PTO

  • Manage a portfolio of affiliate and API-integrated demand partners, acting as their primary day-to-day contact for campaign management and support.
  • Support partner onboarding by coordinating with technical teams to ensure integrations are completed accurately and on schedule.
  • Monitor live campaigns, flag performance anomalies, and assist partners with technical questions related to API documentation and tracking setup.

Xsolla is a global commerce company that provides tools and services to help video game developers fund, distribute, market, and monetize their games. Headquartered in Los Angeles, they have helped over 1,500 game developers grow their businesses worldwide and emphasize a supportive, collaborative culture.

US 6w PTO 20w maternity 20w paternity

  • Own a portfolio of mid-market accounts end-to-end, from onboarding through renewal and expansion, staying close to customer goals.
  • Run a smart, efficient book of business using AI tools to draft communications, summarise account health, and spot patterns across your portfolio.
  • Drive adoption with intent by understanding how different teams use Dovetail and connecting that to customer goals.

Dovetail is the Customer Intelligence Platform that unifies fragmented feedback into an AI-powered intelligence layer. Founded in 2017, we are a team of 100+ across offices in Sydney and San Francisco, working with thousands of teams from Fortune 500 companies to innovative startups.

Global

  • Own the entire customer journey from implementation through renewal, driving adoption and value realization.
  • Partner with customers to turn mentorship goals into measurable business outcomes.
  • Collaborate with Account Management and product teams to reduce churn and generate referrals.

Together is a mentorship software provider helping organizations build impactful programs at scale. It is part of Absorb Software, backed by strong investment and a passionate team.

US 4w PTO

  • Manage a broad portfolio of eCommerce merchants using AI tooling to amplify your reach and sharpen your focus.
  • Prioritize outreach based on churn risk, booking consultations to protect retention and unlock cross-sell opportunities.
  • Drive one-to-many engagement through webinars, roundtables, and lifecycle campaigns to boost product adoption.

Clearer.io reimagines eCommerce by enhancing search, discovery, and customer engagement through a suite of innovative apps. Our global team empowers eCommerce brands to accelerate growth, fostering a culture of collaboration, creativity, and transformation.

US Unlimited PTO

  • Own end-to-end onboarding and training for new Connect and Ad Sales customers.
  • Manage customer lifecycle, driving adoption, retention, and growth using data.
  • Oversee ad campaign execution and act as first-line technical support.

Dutchie is the leading technology platform powering the cannabis industry. It is a fast-growing company with a collaborative culture.

US Unlimited PTO 12w maternity 4w paternity

  • Act as main point of contact for content campaigns, managing day-to-day tasks to ensure program success and positive client relationships.
  • Manage full lifecycle of campaigns including kick-off calls, deliverables, deadlines, and stakeholder communication for successful launches.
  • Monitor and optimize active campaigns using metrics to maximize performance and accountability.

StackCommerce is a content-driven commerce platform that connects brands with audiences across the customer journey. As a TPG portfolio company, it has a network of over 2,500 brands and 8,000 creators, fostering a collaborative and remote-first culture.

Japan

  • Manage a portfolio of high-impact Amazon Advertising accounts with a strong focus on Sponsored Ads and Japan-based clients.
  • Own relationships with key clients, lead QBRs, and translate business goals into full-funnel Amazon Advertising strategies.
  • Oversee Sponsored Ads campaigns, track KPIs like Sales and ROAS, and drive performance improvements across accounts.

Podean is a leading marketplace agency helping brands accelerate growth across Amazon, Walmart, Target, TikTok Shop, and other digital commerce platforms. They combine strategic expertise with data-driven insights to deliver measurable business outcomes for their clients.

US

  • Partner with CSM/CSS to deliver best-in-class service, provide product walk-throughs, and assist with training sessions.
  • Document client interactions accurately, identify blockers, and escalate promptly to senior team members.
  • Maintain a learning plan to expand knowledge of CDK products and dealership workflows.

CDK Global is a leading provider of cloud-based software to dealerships and OEMs across the automotive industry, enabling end-to-end business operations. The company has a large workforce and promotes an inclusive culture with values like 'Stay Curious, Own It, Be Open, and Create Possibilities.'

  • Drive affiliate program growth by measuring KPIs and developing recruitment strategies.
  • Collaborate with Sales, Marketing, and leadership to create personalized affiliate outreach and landing pages.
  • Prospect new affiliates, manage existing partnerships, and analyze data to optimize results.

HighLevel is an AI-powered, all-in-one white-label sales and marketing platform that helps agencies and businesses grow their digital presence. With over 1,500 team members across 15+ countries, the company fosters a global, remote-first culture built on creativity, collaboration, and impact.

US Unlimited PTO

  • Manage day-to-day execution of client marketing strategies, ensuring high-quality deliverables on budget and on time.
  • Serve as the primary point of contact for clients and internal teams, coordinating across multiple business units.
  • Leverage marketing automation platforms like Braze or Salesforce to optimize campaign performance.

Merkle is a performance marketing agency that drives growth for clients through data-driven marketing and technology. As part of dentsu, it leverages a global network of over 60,000 employees and fosters a culture of innovation, collaboration, and inclusivity.

US

  • Serve as the primary point of contact for an assigned portfolio of customers, building trusted, multi-level relationships.
  • Lead customer onboarding to ensure successful implementation, clear expectations, and early value realization.
  • Drive product adoption and ongoing engagement aligned to customer goals and business outcomes.

Kodiak Solutions transforms the healthcare industry through technology-driven solutions specializing in finance, unclaimed property, risk management, and revenue cycle management. They are a growth-oriented company building their Customer Success function.

US Unlimited PTO 12w maternity 12w paternity

  • Drive customer outcomes and adoption for nonprofit customers through strategic guidance and fundraising best practices.
  • Serve as a trusted advisor, diagnosing challenges and connecting customers to Givebutter products, features, and strategies.
  • Use AI tools to work efficiently at scale, synthesizing customer context and identifying patterns and risks across accounts.

Givebutter is a nonprofit fundraising and CRM platform that empowers changemakers to raise more, pay less, and give better. It has been certified as a Great Place to Work every year since 2021 and is the #1 rated nonprofit software company on G2.

Australia

  • Drive customer adoption, value realization, retention, and overall success through strategic partnerships.
  • Build trusted, consultative relationships with stakeholders and lead regular Business Reviews.
  • Collaborate with Sales, Solutions Architects, and internal teams to optimize platform use and manage renewals.

Algolia is a pioneer and market leader in AI Search, empowering 17,000+ businesses with blazing-fast, predictive search. Funded with $150M Series D in 2021, the company values grit, trust, candor, care, and humility in a high-trust, autonomy-driven culture.

United States

  • Independently manage a portfolio of paid media clients with campaign execution across Google, Meta, and Microsoft Ads.
  • Serve as primary client contact, building trust and identifying growth opportunities for retention and upsell.
  • Provide mentorship to junior team members and contribute to internal projects and process improvements.

Point Success is a Google Premier Partner specializing in AI-driven media and direct revenue impact for franchise and mid-market brands. They manage digital advertising for over 500 service-based businesses and are a preferred partner for more than 10 franchise networks and a member of the SmartBug Media Family.

India

  • Manage and optimize paid retail media campaigns across major online marketplaces like Home Depot, Lowe's, and Wayfair.
  • Oversee end-to-end marketplace operations including product listings, pricing, compliance, and inventory alignment.
  • Analyze campaign KPIs such as CTR, ROAS, and ACoS to drive data-driven performance improvements.

Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. They use technology to review applications and create shortlists, with final decisions made by the employer's internal team.

Global

  • Oversee creative direction for a portfolio of marketplace brands, ensuring alignment with performance and quality standards.
  • Translate platform-specific best practices into high-performing creative across Amazon, Walmart, and Target.
  • Lead a pod of Creative Strategists and Designers, providing coaching and career development support.

Envision Horizons is a global marketplace growth agency specializing in Amazon, Walmart, and other major retail media networks. It is a small-to-mid-sized, tech-driven team that values trust, curiosity, and collective expertise, offering flexibility and support.

US

  • Support client relationships and account execution by partnering with Account Strategists to ensure smooth operations and timely deliverables.
  • Coordinate creative workflows and deliverables across active accounts, tracking assets, feedback, and approvals.
  • Assist in analyzing campaign performance and translating key metrics into actionable insights for creative optimization.

New Engen is a digital marketing agency that helps brands grow by integrating media, creative, analytics, influencer, and retail strategies into performance-driven campaigns. The company has offices in Seattle, New York, and Northwest Arkansas, and supports a distributed team of remote employees across the US, fostering a collaborative and humble culture.