Act as the principal liaison with the customer to implement leading practices to optimize workflows and drive business outcomes.
Lead a detailed business discovery developing recommendations to execute a delivery approach that will drive outcomes and deliver value.
Translate technical requirements and execute system configuration setup.
PointClickCare is a leading health tech company that is founder-led and privately held, empowering employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, their platform serves over 30,000 provider organizations.
Conduct all participant facing tasks, ensuring a positive trial experience and excellent data accuracy within our platform.
Oversee data collection and in-person processes, maintain participant trackers, and assist with day-to-day trial implementation.
Collaborate effectively with trial teams to ensure seamless participant experiences and contribute to process improvements.
Lindus Health uses software to help innovative companies run faster, more reliable, and patient-friendly clinical trials. It is a young, VC-funded startup with a collaborative, no-ego culture where team members take on real responsibility and work across different areas.
Assist in reviewing new study creation, activation and post-activation processes for clinical research studies submitted to the CTMS.
Enter financial study information in the CTMS per study contract and/or finalized study budget.
Detailed review of new study creation and proposed changes, identify problematic areas and communicate directly with internal and external personnel.
The Clinical Research Services Office oversees industry-sponsored research contracting, clinical research billing compliance, OHSU's clinical trials management system, and federal reporting compliance. They also engage clinical research staff in community building, training, and education.
Collaborate with clients to define and document system requirements.
Act as a subject matter expert on client clinical study protocols.
Author specifications for IRT, randomization, kit lists, and interfaces.
Endpoint is an interactive response technology (IRT) systems and solutions provider that supports the life sciences industry. Their PULSE platform helps sponsors and pharmaceutical companies achieve clinical trial success by maximizing the supply chain, minimizing operational costs, and ensuring accurate patient dosing.
Analyze and improve UM business workflows, including clinical assessments, rules, and documents.
Validate Health Services programs against business requirements and acceptance criteria.
Partner with medical directors and cross‑functional teams to review, evolve, and update InterQual and custom clinical criteria.
Wellmark is a mutual insurance company owned by its policy holders across Iowa and South Dakota, and it has built its reputation on over 80 years of trust. They are motivated by the well-being of their members and committed to sustainability and innovation.
Champion Lindus Health by participating in bid proposals and client-facing situations to win business with clinical credibility.
Provide medical oversight by conducting clinical research activities in accordance with GCP guidelines and ensuring protocol compliance.
Ensure participant safety by monitoring and reporting adverse events and protocol deviations throughout all trial phases.
Lindus Health is powering biology's century by radically improving the speed and reliability of clinical trials through a transformative, modern infrastructure. It is a fast-growing, mission-driven company backed by top investors, with a collaborative and no-ego culture that values high impact and ownership.
Validate Workday system functionality by designing and executing test cases.
Collaborate with functional and technical teams to understand requirements and identify defects.
Support test planning, data setup, regression testing, and defect tracking.
Groundswell is a technology integrator and solution provider committed to solving complex challenges for federal agencies. They are a small company with a culture of driving change rapidly.
HealthEquity's mission is to empower healthcare consumers to save and improve lives. They have a vision to make HSAs widespread and popular, valuing individuals more than positions and fostering a welcoming, inclusive culture.
Serve as leader of the local study team on assigned studies.
Manage and maintain accurate country level plans including timelines and budgets.
Implement startup and site activation plans at various levels.
Jobgether uses an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly. They identify top-fitting candidates and shares this shortlist directly with the hiring company.
Responsible for software development and support of provider-specific claim processing solutions.
Implement and configure customer environments, analysis, and maintenance within the Experian Health product portfolio.
Ensure provider-specific support development and processes meet corporate policies for security, consistency, and professional software development standards.
Experian is a global data and technology company, powering opportunities for people and businesses around the world. They are a FTSE 100 Index company with a team of 23,300 people across 32 countries and corporate headquarters in Dublin, Ireland.
Coordinate day-to-day clinical trial operations remotely, ensuring compliance with study protocols and regulatory guidelines.
Support and facilitate remote patient visits, including scheduling, documentation, and follow-up.
Maintain accurate and timely data entry in EDC and CTMS systems and manage query resolution.
UniTriTeam is a global leader providing operational, administrative, and technology support to clinical research sites. They take pride in their mission to help advance medicine and make a real impact in healthcare, fostering a collaborative and supportive work environment.
Lead life science customers in the rapid installation of clinical trial solutions like eTMF and CTMS for sponsors, CROs, and research centers.
Manage the full implementation lifecycle, including project planning, requirements gathering, configuration, validation, training, and go-live activities.
Serve as the primary customer liaison, managing communication, risks, and project reporting between the project team, customer, and internal stakeholders.
Veeva Systems is a mission-driven pioneer in industry cloud software, helping life sciences companies bring therapies to patients faster. As a fast-growing SaaS company with over $3B in revenue, it is a public benefit corporation (PBC) with values focused on customer and employee success, operating as a 'Work Anywhere' company with a global team.
Lead end-to-end testing for high-stakes healthcare digital experiences.
Perform rigorous manual testing and build automated suites.
Track bugs from discovery to resolution, providing documentation.
Huge is a design and technology company that creates products and experiences to grow ambitious brands. They have nearly 1,000 employees across North America, Europe, and Latin America.
Own the configuration, optimization, and governance of Vanta's People tech stack.
Design and maintain a coherent systems architecture across the People function, ensuring clean data flows, reliable integrations, and minimal technical debt.
Lead the evaluation, selection, and implementation of a modern HRIS solution, establishing a scalable, People Ops-owned system and processes.
Vanta helps businesses earn and prove trust by making security monitoring and verification continuous. They empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it.
Responsible for configuring clients on Prove’s platform during the implementation phase.
Partner closely with Implementation Project Management, Technical Account Management, and Customer Success groups.
Improve the implementation and integration tools and processes, and work with internal teams.
Prove provides phone-centric identity tokenization and authentication solutions to modernize how businesses acquire and engage with consumers in a mobile-first economy. They serve over 1,000 enterprise customers and are driving the future of digital identity, seeking self-starting professionals who thrive in a fast-paced, collaborative environment.
Ensure product quality by testing new versions of ClearCheck prior to release.
Investigate and troubleshoot issues identified during testing and from clinical users.
Generate documentation for product-related materials and support medical device documentation.
Radformation develops innovative software that automates and standardizes radiation oncology workflows to help cancer clinics deliver treatment faster, safer, and more consistently. It is a fully remote, mission-driven team united by a shared goal of reducing cancer's global impact and saving lives.
Analyze benefit plan documents to accurately build benefit categories and adjudication rules.
Be a leader on the configuration team by supporting training, process development, and peer review / QA.
Support cross-functional teams during implementations/renewals and develop solutions for plan variations.
Gravie aims to improve healthcare access through consumer-centric health benefit solutions. They foster a diverse and authentic work environment where individuals can contribute uniquely to industry-changing products and services.
Own the configuration platform backlog: prioritize what gets built, define it clearly, ship it and measure.
Translate operational input from client success, operations and clinical teams into clean, right-sized product work that doesn't slow down implementation or degrade member experience quality.
Deliver new features across the platform's vertical domains (program setup, eligibility, content configuration, clinical protocol settings, billing rules) based on operational urgency and technical dependencies.
Vida Health is a virtual, personalized obesity care provider that uses evidence-based treatment to help patients manage obesity and related conditions. Vida's team is dedicated to breaking down barriers to healthcare and enabling employees to live their healthiest lives.
Responsible for delivering or leading the design, development, support, maintenance deployment of functional applications as well as information support processes.
Lead resolution of highly complex issues or requests that need a technical expert for specific solution sets.
Follows appropriate change control process at all times
CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation’s largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually.