Lead and develop a high-performing integration team focused on seamless client onboarding.
Work closely with clients and provide end-to-end support during their onboarding process.
Own APIs, SDK documentation, integration guides, and overall support documents.
Sardine is a leader in fraud prevention and AML compliance, offering a platform that uses advanced technologies to stop fraud. They have hubs in multiple locations but maintain a remote-first culture, valuing performance and flexibility for their talented and self-motivated employees.
Serve as a customer’s go-to technical advisor, owning day-to-day project management and escalation.
Act as the subject matter expert of the relationship and understand all facets of the partnership.
Manage the overall project charter, collaborating with stakeholders to deliver world class solutions and experiences.
Branch empowers workers with financial freedom by helping companies accelerate payments and providing working Americans with accessible, free financial services. They're committed to building and delivering more inclusive, transparent, and frictionless financial products, valuing a diversity of opinions and working styles.
Lead full-cycle technical implementations of the Lumin Digital banking platform for new clients.
Serve as the primary technical point of contact for client stakeholders, translating business requirements into technical specifications.
Develop and document custom solutions and integrations leveraging Lumin Digital’s SDK,APIs and available tooling to meet client-specific requirements.
Lumin Digital is a trailblazer in digital banking solutions, driven by a unique approach to technology, service, and people. We empower credit unions and banks by creating cutting-edge digital experiences that continuously serve, engage, and grow their membership base.
Conduct workshops to understand customer needs and translate them into detailed design specifications.
Configure the Quiq platform, including setting up messaging channels, routing rules, and integrations.
Provide guidance to customers on optimizing the Quiq platform for maximum impact.
Quiq is an equal opportunity employer that provides messaging platforms. They foster a welcoming and supportive culture where individuals feel connected and valued at work.
Serve as the primary technical point of contact for enterprise customers onboarding and beyond.
Translate business requirements into technical solutions, working closely with Customer Success and Account Managers.
Build, configure, and test integrations between Mavenoid and external systems–such as CRMs, CCaaS platforms, CMSs, and e-commerce systems.
Mavenoid is the Intelligent Support Platform for products and devices. Their technology delivers customer support with troubleshooting and personalized remote support to reduce costs. They are in an exciting growth phase as a remote-first company with team members across Sweden, the UK, and the US.
Own and resolve escalated technical support issues, including integrations and complex product behavior
Troubleshoot across systems, APIs, and third-party tools to identify root causes
Act as a liaison between Support, Product, and Engineering on technical issues
EasyLlama is transforming the HR compliance industry by reinventing outdated training solutions and adapting them for the mobile-first generation, aiming to reduce employee risk and foster inclusive environments. They have earned the trust of over 5,000 clients and have been praised for world-class customer reviews and industry-leading NPS and Customer Satisfaction scores.
Enable the success of NetDocuments’ partner ecosystem by resolving complex technical challenges.
Troubleshoot issues, make recommendations for architecture best practices, and ensure successful deployment.
Navigate ambiguous situations, stay composed under pressure, and proactively drive cases toward resolution.
NetDocuments is a cloud-based content management platform for legal professionals. They foster an inclusive environment promoting creative ideas and innovation plus career growth with supportive peers and leadership.
Become an expert on zerohash’s platform capabilities, APIs, and integration pathways.
Partner with the Sales team to demonstrate to customers how zerohash can best address their use cases and technical requirements.
Share customer interests, needs, and product feedback to internal zerohash Product teams.
Zerohash is the leading crypto and stablecoin infrastructure platform and the operating system for digital money, powering the next generation of financial services. Founded in 2017, they enable banks, brokerages, fintechs, and payment companies to offer crypto trading. The company is deeply regulated and compliance-first, operating across the U.S. and internationally. At zerohash, they're building the infrastructure that makes digital money work securely, compliantly, and at global scale.
Lead the end-to-end project lifecycle for third-party ERP integrations, ensuring robust and accurate data flow between Procurify and systems like NetSuite and QuickBooks.
Serve as the primary technical point of contact for ERP-related projects, providing expert guidance to Customer Success, Support, Product, and Implementation teams.
Help own, create, and update critical technical assets, including scoping and project documentation, to enable seamless project execution.
Procurify offers an AI-enhanced procurement and AP automation platform tailored for the mid-market, simplifying spend control and cost savings for organizations. As a remote-first company, Procurify fosters a collaborative environment where team members can modernize spend management.
Identifies client’s core service requirements on assigned implementation projects.
Manage and perform high quality core service build and scripting on assigned implementation projects to hit established project deadlines and meet client requirements.
Identify opportunities to improve processes and efficiency.
DexCare optimizes time in healthcare, streamlining patient access, reducing waits, and enhancing overall experiences. We are equally committed to our DEIB mission: Creating an inclusive workplace where diversity drives innovation, equity ensures fairness, and belonging strengthens collaboration, enabling everyone to thrive.
Translate client needs into actionable solutions that can be implemented via the Mariana Tek platform.
Xplor provides cloud-based technology solutions, helping small and medium-sized businesses manage their operations. They have a purpose of helping people to succeed and strive to build connections with their clients through their products.
Act as the first point of contact on the customer journey, supporting customers through Zendesk tickets and over the phone as needed.
Consult and guide customers through diagnostic and troubleshooting processes, to determine steps and procedures taken to identify and resolve the problem.
Troubleshoot, identify, resolve and/or report all technical issues on customers’ behalf in a timely fashion.
Dozuki is a leading software company specializing in connected worker software for faster, better and safer manufacturing. They allow manufacturing companies to connect their processes, their people, and their platforms to drive frontline digital transformation.
Enable customers to deploy scalable, reliable, and efficient integrations using Agiloft’s Integration Hub.
Drive measurable improvements in integration stability, adoption, and usage efficiency across the customer lifecycle.
Focus on identifying inefficiencies, improving architecture patterns, and ensuring integrations are production-ready and sustainable.
Agiloft is a global leader in data-first contract lifecycle management (CLM) software, helping organizations manage the end-to-end process of proposing, negotiating, signing, and leveraging contracts. They are a growing, vibrant, successful company at the forefront of a must-have market with a working philosophy that "EX = CX".
Work directly with customers to understand how they currently manage their governance, risk, and compliance workflows.
Translate customer needs into live Sprinto workflows; this is a builder role inside Customer Experience & Product Management.
Configure and deploy customer solutions across Sprinto modules and connected systems; use APIs and custom integrations when native workflows are not enough.
Sprinto is an AI-native GRC platform that helps organizations manage risks, audits, vendor oversight, and continuous monitoring from a single connected platform. With a team of 350+ employees serving 3,000+ customers across 75+ countries, they combine scale with expertise to deliver trust and compliance.
Partner with Account Executives to support technical aspects of sales opportunities
Support and lead implementations of CrashPlan solutions for customers
Work with customer IT and Security teams to ensure successful setup and configuration
CrashPlan provides cyber-ready data resilience and governance in a single platform. Their solutions are trusted by entrepreneurs, professionals, and businesses of all sizes worldwide and they value workplace diversity and mutual respect.
Lead technical consulting engagements with IT professionals to understand their IT landscape.
Design, prototype, and oversee the delivery of cloud-based integrations and automations on Benchling’s platform.
Engage cross-functionally with product and engineering to communicate customer feedback.
Benchling is the AI platform for biotech R&D, helping scientists design experiments, capture structured data, and run AI agents. Over 200,000 scientists trust Benchling to power their work, from academic labs to top biopharma companies.
Deliver high-quality support to customers of our SaaS product
Communicate and respond to varied technical business solutions to customers in a team environment
Empower customers to self-serve and help users navigate our on-demand success resources
Respond.io is an AI-powered business messaging platform that helps companies manage customer conversations across chat, calls and email — all in one place. They are a globally distributed team with employees based around the world, contributing to a diverse and inclusive culture.
Own the technical post-sales relationship with assigned government accounts.
Develop and execute technical account plans that align our solutions with customers' business objectives.
Lead client onboarding, solution design, implementation, and integration projects.
Truv is transforming the financial data industry with a secure and real-time API platform for payroll account access, streamlining income and employment verification, and direct deposit switching. Backed by $30M from top investors, we’re disrupting a $2B legacy market with cutting-edge innovation and a customer-first approach.
As a Sales Engineer, be the technical heartbeat of our sales motion, sitting at the intersection of sales and product.
Guide prospective customers through the technical dimensions of their evaluation, from initial discovery to final sign-off, including building demos.
Own the technical narrative in deals, and build credibility and trust with technical buyers, directly influencing revenue outcomes.
FiscalNote is a leader in policy and global intelligence, uniquely combining data, technology, and insights. They empower customers with critical insights and the tools to turn them into action, offering competitive salaries, retirement accounts, and equity packages.
Lead technical onboarding for new clients, including implementation, setup, and ensuring service launch.
Partner with client IT to analyze and implement system interfaces, maintaining existing interfaces.
Act as a higher-level technical resource for support tickets, troubleshooting and coordinating resolutions.
Rater8 is a leader in healthcare reputation management, helping medical practices establish pervasive online visibility. They are a rapidly growing healthtech innovator serving over 25,000 providers and are a "Great Place to Work™", offering unlimited career growth.