Identifies client’s core service requirements on assigned implementation projects.
Manage and perform high quality core service build and scripting on assigned implementation projects to hit established project deadlines and meet client requirements.
Identify opportunities to improve processes and efficiency.
Lead technical onboarding for new clients, including implementation, setup, and ensuring service launch.
Partner with client IT to analyze and implement system interfaces, maintaining existing interfaces.
Act as a higher-level technical resource for support tickets, troubleshooting and coordinating resolutions.
Rater8 is a leader in healthcare reputation management, helping medical practices establish pervasive online visibility. They are a rapidly growing healthtech innovator serving over 25,000 providers and are a "Great Place to Work™", offering unlimited career growth.
Partner with Account Executives to support technical aspects of sales opportunities
Support and lead implementations of CrashPlan solutions for customers
Work with customer IT and Security teams to ensure successful setup and configuration
CrashPlan provides cyber-ready data resilience and governance in a single platform. Their solutions are trusted by entrepreneurs, professionals, and businesses of all sizes worldwide and they value workplace diversity and mutual respect.
Translate client needs into actionable solutions that can be implemented via the Mariana Tek platform.
Xplor provides cloud-based technology solutions, helping small and medium-sized businesses manage their operations. They have a purpose of helping people to succeed and strive to build connections with their clients through their products.
Define and evolve Freshpaint’s implementation philosophy and service tiers.
Lead, mentor, and grow a high-performing team of Enterprise Implementation Engineers.
Act as executive sponsor for strategic or high-risk implementations.
Freshpaint is a privacy-first data platform that helps healthcare organizations use modern marketing and analytics tools without exposing protected health information (PHI). They have raised tens of millions of dollars in funding to build the privacy infrastructure layer for healthcare’s digital future.
The Technical Consultant creates and delivers customer business requirements within the Oomnitza customer solution.
Work with the project team to achieve high client satisfaction and measure effectiveness of the client solution.
Create customer deliverables and documentation such as workflows, dashboards, role definitions and reports.
Oomnitza offers the industry’s most versatile Enterprise Technology Management platform that orchestrates and automates key business processes for IT. Their SaaS solution enables enterprises to leverage their existing infrastructure systems and automate processes, reducing reliance on error-prone manual tasks and tickets.
Run deep, structured discovery with customer stakeholders and translate pain into an actionable technical plan.
Design, implement, and validate solutions, balancing speed, security, and maintainability.
Configure the platform, stand up integrations, troubleshoot, and deliver working deployments.
Relyance AI helps customers translate privacy, security, and AI governance challenges into working solutions. They foster a hospitable and data-driven culture and are committed to creating an inclusive environment for all employees.
Lead onboarding and implementation processes, managing timelines and deliverables to meet customer objectives.
Define success criteria and provide tailored recommendations to drive platform adoption, engagement, and ROI.
Build and maintain strong relationships with key stakeholders and administrators to drive satisfaction, loyalty, and long-term success.
Espresa delivers a global and all-in-one personal benefits platform for HR and people teams. With a focus on Lifestyle Spending Accounts (LSAs) and solutions focused on wellbeing, recognition, and community, Espresa powers Great Places to Work®.
Makes clients wildly successful through their onboarding to Softdocs applications
Takes ownership of the technical components of new deployments
Delivers a superior client onboarding experience by walking the client through any technical requirements that will be owned from the client side
Softdocs is a leading remote enterprise Software as a Service (SaaS) company specializing in serving Higher Education and K12 institutions, as well as State and Local Government through Etrieve, an enterprise content management (ECM) platform. With a remarkable 25+ year history, Softdocs is committed to promoting educational and governmental equity by eliminating inefficiencies.
Lead end to end implementation projects with clients, from sales handoff through user testing and post-go-live.
Become a Vesta product expert, understanding the nuances of how the product supports customer’s needs.
Collaborate with cross-functional teams to ensure the delivery of the right expectations and solutions for clients.
Vesta is rebuilding the mortgage LOS from the ground up with an AI-augmented platform, creating a fully automated mortgage lending process. They have raised $55M from top tier investors and value humility, empathy, self-awareness, and an orientation towards action in their team.
Manage and execute end-to-end implementations for mid-market and smaller enterprise customers.
Develop and implement strategies that enhance customer experience and expedite time to value.
Foster strong relationships with customers through effective communication and support.
Jobgether is a platform that connects job seekers with companies. They use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.
Help clients achieve their goals with IT Service Management.
Leverage project management skills and SaaS solutions experience.
Deliver high-value consulting services to diverse clients.
TeamDynamix provides IT Service Management and Project Portfolio Management tools to help clients achieve their goals. They are a fast-growing team looking for passionate individuals to make an impact.
Own the successful execution of implementation projects.
Collaborate with customers to gather requirements and align on the solution design.
Serve as a product expert to customers and internal teams.
Radicle Health offers human services software products designed to foster collaboration and innovation, helping organizations better serve their communities. They have a home for mission-driven products that support organizations in delivering essential services, where teams learn from each other and test ideas faster.
Own the technical relationship with enterprise customers.
Support onboarding and implementation of Noibu's SDK and integrations.
Partner with CSMs to support renewals and mitigate churn risk.
Noibu is an ecommerce monitoring and experience analytics platform, trusted by global brands to protect and grow online revenue. They are named Canada’s Great Place to work in 2025!
Configure and QA the products, identifying issues and escalating as needed
Support Implementation Managers in User Acceptance Testing with customers
Maintain and improve documentation, including configuration guides, process workflows, and testing procedures
Eleos Health aims to deliver effective behavioral care through data, measurement, and personalization, supporting clinicians in their work. It's a startup environment focused on collaboration and innovation with a team sharing a vision to enhance therapy effectiveness through technology.
Own the end-to-end success of complex, multi-product customer implementations.
Lead the Advanced Implementation Delivery Trio — Solutions Architect and Implementation Engineer — driving alignment and accountability across each function.
Serve as the primary delivery leader for enterprise customers throughout the implementation and facilitate executive-level conversations.
Aiwyn is building the operating layer for accounting firms, automating the workflows that sit between client engagement and getting paid. Their platform spans Payments, Engagements, and Practice Management, and they're deploying it inside some of the most respected accounting firms in the country.
Drive innovative business solutions and digital transformation with our customers.
Consult with customers and prospects to understand their business needs and pain points, and evangelize the business value of solution development on the Now Platform.
Partner with Sales and Solution Consulting to qualify customer needs and identify opportunities to deliver high value business outcomes for clients.
ServiceNow's technology makes the world work for everyone, and their people make it possible. With more than 7,700+ customers, they serve approximately 85% of the Fortune 500®, and they're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.
Serve as the primary technical point of contact for B2B partners across onboarding and ongoing account management
Design and advise on end-to-end workflows, integration logic, and scalable technical architectures
Proactively identify risks, integration gaps, or optimization opportunities and drive resolution
RapidSOS is the leading public safety AI company that unlocks mission-critical intelligence for first responders and security teams, enabling faster, smarter, and more accurate emergency response. They have a mission-driven, ambitious, and inclusive team.
Lead requirements gathering, define RACI charts, and draft project charters.
Manage client expectations, coordinate with SMEs to clear blockers, and oversee third-party service delivery.
Translate functional requirements into technical recommendations.
Instructure creates intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers. They give smart, creative, passionate people opportunities to create awesome.
Consult with the client to understand and document their business and content related problems
Leverage sales enablement best practices to guide the client through the implementation of a Seismic solution that solves the problems
Ability to drive scalable solutions with customers and provide thoughtful outcome-driven recommendations
Seismic is committed to laying the foundation for our client’s successful sales enablement journey. Seismic's benefits and perks are available globally and they are committed to fair and equitable compensation practices.