Lead onboarding and implementation processes, managing timelines and deliverables to meet customer objectives.
Define success criteria and provide tailored recommendations to drive platform adoption, engagement, and ROI.
Build and maintain strong relationships with key stakeholders and administrators to drive satisfaction, loyalty, and long-term success.
Espresa delivers a global and all-in-one personal benefits platform for HR and people teams. With a focus on Lifestyle Spending Accounts (LSAs) and solutions focused on wellbeing, recognition, and community, Espresa powers Great Places to Work®.
Drive innovative business solutions and digital transformation with our customers.
Consult with customers and prospects to understand their business needs and pain points, and evangelize the business value of solution development on the Now Platform.
Partner with Sales and Solution Consulting to qualify customer needs and identify opportunities to deliver high value business outcomes for clients.
ServiceNow's technology makes the world work for everyone, and their people make it possible. With more than 7,700+ customers, they serve approximately 85% of the Fortune 500®, and they're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.
Lead discovery and technical presentations for key accounts.
Define demo standards and technical processes for the global team.
Translate complex product updates into value-based stories.
Bazaarvoice connects brands and retailers with consumers through its global network, product-passionate community, and enterprise technology to create smart shopping experiences. Founded in 2005, Bazaarvoice is headquartered in Austin, Texas, with offices in North America, Europe, Asia, and Australia and is recognized as a Great Place to Work in multiple countries.
Explain how solutions work and the value they provide with presentations, demonstrations, whiteboards and workshops.
Use excellent skills in Deal Planning and Discovery to support our sales team to progress opportunities.
Use excellent demonstration skills to tailor solution presentations to prospect and customer use cases.
Highspot is pioneering the category that is fundamentally changing the way companies increase sales productivity. They are on a mission to transform the way millions of people work with sales enablement and is committed to building breakthrough software with a spark of magic. They have put intentional focus on creating equitable workspaces for each of their employees and aims to create a culture where everyone feels a deep sense of belonging.
Partner with Account Executives to support technical aspects of sales opportunities
Support and lead implementations of CrashPlan solutions for customers
Work with customer IT and Security teams to ensure successful setup and configuration
CrashPlan provides cyber-ready data resilience and governance in a single platform. Their solutions are trusted by entrepreneurs, professionals, and businesses of all sizes worldwide and they value workplace diversity and mutual respect.
Be an AI expert and evangelist for Lorikeet’s customer base
Lead AI implementation projects from kickoff to successful deployment
Build and configure workflows in Lorikeet's AI tools to meet each unique customer’s goals
Lorikeet is building the most powerful customer support AI for complex businesses like fintechs, healthtechs, marketplaces and delivery services. They have raised over USD $50M from leading VCs and angel investors and are growing fast with paying customers, real revenue, an exciting roadmap and a strong sales pipeline.
Provide consulting on best practices and overall solutions based on requirements
Develop, leverage, and maintain expertise in our Vault platform and CRM product
Develop a trusted advisor relationship with Veeva stakeholders and the customer
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, they surpassed $3B in revenue in their last fiscal year. As a Work Anywhere company, they support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Work alongside Solution Architect to consult on platform configuration best practices.
Drive requirements, design and configure solutions.
Educate clients on the implemented RainFocus toolset.
RainFocus is a rapidly growing software company delivering in-person, virtual, and hybrid events through its industry-disrupting software platform to Fortune 500 companies. They are well-funded and building a company that is changing the market, creating a challenging, fun and exciting environment.
Identifies client’s core service requirements on assigned implementation projects.
Manage and perform high quality core service build and scripting on assigned implementation projects to hit established project deadlines and meet client requirements.
Identify opportunities to improve processes and efficiency.
DexCare optimizes time in healthcare, streamlining patient access, reducing waits, and enhancing overall experiences. We are equally committed to our DEIB mission: Creating an inclusive workplace where diversity drives innovation, equity ensures fairness, and belonging strengthens collaboration, enabling everyone to thrive.
Partner with Enterprise Account Executives throughout the sales cycle to provide technical leadership.
Lead structured discovery sessions to understand customer goals, current-state architecture/workflows, constraints, decision criteria, and success measures; document findings clearly and consistently.
Translate business and technical requirements into solution approaches, including recommended product fit, integration considerations, assumptions, dependencies, and potential risks.
Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. The company is a leading healthcare engagement platform with over 2 million providers connected to health plans and processes over 12 billion transactions annually.
Manage and execute end-to-end implementations for mid-market and smaller enterprise customers.
Develop and implement strategies that enhance customer experience and expedite time to value.
Foster strong relationships with customers through effective communication and support.
Jobgether is a platform that connects job seekers with companies. They use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.
Makes clients wildly successful through their onboarding to Softdocs applications
Takes ownership of the technical components of new deployments
Delivers a superior client onboarding experience by walking the client through any technical requirements that will be owned from the client side
Softdocs is a leading remote enterprise Software as a Service (SaaS) company specializing in serving Higher Education and K12 institutions, as well as State and Local Government through Etrieve, an enterprise content management (ECM) platform. With a remarkable 25+ year history, Softdocs is committed to promoting educational and governmental equity by eliminating inefficiencies.
Drive major team projects and OKRs, acting as a lead for complex customer launches.
Own the full lifecycle of the largest, most complex strategic implementations.
Act as the primary technical liaison for leadership, high-value clients, and external vendors.
Included Health delivers integrated virtual care and navigation to raise the standard of healthcare for everyone. They break down barriers to provide high-quality care for every person in every community. They are an equal-opportunity employer that values innovation and empathy.
Conduct workshops to understand customer needs and translate them into detailed design specifications.
Configure the Quiq platform, including setting up messaging channels, routing rules, and integrations.
Provide guidance to customers on optimizing the Quiq platform for maximum impact.
Quiq is an equal opportunity employer that provides messaging platforms. They foster a welcoming and supportive culture where individuals feel connected and valued at work.
Own the Client Relationship: Serve as the primary client lead during implementation.
Lead Solution Deployments: Oversee customer onboarding (planning, configuration, testing, training, go-live, support) with clear project plans, milestones, and risk mitigation.
Leverage Impact Metrics: Use established KPIs (e.g., time saved, turnaround reduction) to demonstrate ROI and support customer expansion strategies.
Ascertain is building AI agents to automate the administrative work that burdens care teams. They are in major health systems and large specialty groups, saving hundreds of staff hours every week.
Lead end to end implementation projects with clients, from sales handoff through user testing and post-go-live.
Become a Vesta product expert, understanding the nuances of how the product supports customer’s needs.
Collaborate with cross-functional teams to ensure the delivery of the right expectations and solutions for clients.
Vesta is rebuilding the mortgage LOS from the ground up with an AI-augmented platform, creating a fully automated mortgage lending process. They have raised $55M from top tier investors and value humility, empathy, self-awareness, and an orientation towards action in their team.
Own end-to-end implementation of Transcend’s web consent product.
Troubleshoot client-side issues including script loading order, CSP conflicts and rendering inconsistencies.
Work with customers to map their data ecosystem, identify data stores requiring integration, and configure deletion, access, and rectification workflows.
Transcend is the compliance layer for customer data, enabling enterprises to activate AI responsibly and at scale. They're building the platform that makes data governance, privacy compliance, and AI oversight seamlessly integrated across tech stacks. They are growing quickly and backed by top-tier investors.
Support product sales as a technical and domain expert of a client-facing sales team that pursues customers and prospects across multiple industry markets
Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs
Develop client partner relationships
ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Selling Seismic Software, #1 Sales Enablement Solution to various enterprise accounts within a large territory
Manage complex sales cycles starting with discovery, building and managing relationships, to the close of business.
Own the full sales cycle - from pipeline development to closing - with a focus on long-term value and partnership.
Seismic is the global leader in AI-powered enablement, empowering go-to-market leaders to drive strategic growth and deliver exceptional customer experiences at scale. Trusted by more than 2,000 organizations worldwide, Seismic helps businesses achieve measurable outcomes and accelerate revenue growth.