Guide new customers through the onboarding process.
Deliver engaging training sessions to clients.
Serve as the point of contact for customer inquiries.
Enerex is a leading software platform for the retail energy industry, connecting brokers, suppliers, and market participants through a unified data and workflow system. By centralizing how energy transactions are managed, Enerex enables faster deals, greater accuracy, and scalable growth across the energy ecosystem.
Manage a team of service technicians for EV charging station maintenance and repairs.
Maintain positive customer relationships to drive satisfaction.
Work cross-functionally within the organization, utilizing strong communication skills.
InCharge Energy is seeking to accelerate the adoption of electric vehicles by providing comprehensive and scalable charging solutions. They foster a workplace culture of innovation, collaboration, and a shared commitment to a sustainable future.
Develops trusted advisor relationships with key accounts and customer stakeholders.
Resolves, escalates, and manages the resolution of challenging client requests and/or complex account demands.
Assesses customer needs, identifies customer requirements, and develops cohesive plans that improve the customer’s adoption of the Fleetworthy program.
Fleetworthy offers a technology suite for fleet readiness, uniting safety and compliance, toll management, and weigh station bypass solutions. They are trusted by 75% of the top fleets in North America and are recognized across the industry for innovation and leadership.
Lead and mentor a team of Customer Care Representatives, fostering a culture of excellence and continuous improvement.
Coordinate daily and weekly tasks ensuring efficient operation of customer care activities.
Analyze customer feedback and service metrics to identify trends, driving initiatives to enhance customer satisfaction.
Universal Audio aims to thrill and inspire music makers worldwide with excellent sound and craftsmanship. They envision becoming a trusted friend and partner to music creators, inspiring them to craft amazing records using UA equipment.
Account management of existing client base and development of new client relationships.
Prospecting and qualification of new clients and opportunities through in-person and remote networking efforts.
Prepare proposals and quotes using company-provided templates and tools.
SOLV Energy provides infrastructure services to the power industry, designing, building and maintaining utility scale solar, battery storage and high voltage substation projects nationwide. Their mission centers on strengthening communities and advancing the energy workforce, supporting long term economic growth and creating pathways for skilled careers across the country.
Respond swiftly and professionally to customer inquiries, delivering accurate, helpful information.
Troubleshoot customer issues, escalating complex cases when necessary.
Maintain organized records of interactions in our CRM.
ModSquad has been reinventing the Customer Experience Services industry since 2007, offering customer support, content moderation, trust and safety, community management, and social media services. They are a primarily remote company that works with startups and Fortune 500 companies, supporting over 50 languages in more than 90 countries.
Handle maintenance, collection and liquidation activities for an assigned portfolio of accounts.
Handle a variety of customer inquiries, analyze payment history/notes, and communicate statuses to customers.
Maintain accurate records of customer interactions, including any issues that arise and their resolution.
Sutherland is a digital transformation company that helps customers globally achieve greater agility and transform automated customer experiences. They are Great Place to Work certified and have been in business for over 35 years, working with some of the world’s most known brands.
Serve all stakeholders with integrity and joy, consistently modeling the importance of both task competency and relationships.
Proactively call, email, text, and survey families to discuss student course schedules and other customer service questions.
Assist students with creation of annual course schedules that ensure adequate annual progress meeting all graduation requirements.
Learning Network is a growing, innovative, and customer-centric educational services company. They prioritize service by ensuring the details are done and done well, promising to keep the promises they make with a supportive community of people who care. At Learning Network, they don’t do drama, and neither should you.
Provide Tier II system support to end users, resolving escalated technical and application-related issues
Manage and respond to customer support tickets, ensuring timely and effective resolution
Deliver remote training sessions to end users on system functionality and best practices
Junior Achievement is dedicated to helping students achieve academically today and economically tomorrow. They are a leader in experiential learning operating on a national scale with over a century of experience, reaching more than 4.6 million students annually across nearly 100 U.S. markets. They are part of JA Worldwide, which serves over 19.9 million students in more than 100 countries.
Set strategic direction in customer's use of Limble.
Identify risks to retention and opportunities for growth.
Limble empowers the unsung heroes who support the world by revolutionizing the way businesses manage their maintenance operations. They provide a comprehensive suite of software solutions to optimize asset performance and drive operational excellence. Limble's company culture and values are based on collaboration and transparency.
Serve as the point of contact for a portfolio of customers.
Build and maintain multi-threaded relationships with key language access stakeholders.
Proactively monitor customer health and utilization data.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. They identify the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Act as a billing liaison between clients and company, resolving queries via phone and email.
Follow up on returned claims and keep clients informed of billing and payment statuses.
Collaborate with internal billing teams and customer success to resolve client cases and troubleshoot issues.
Smartway Energy Ltd provides client support. This is a full-time position and they value collaboration and client-focused individuals who are passionate about assisting clients.
Responsible for leading, coaching, and developing a team of Account Managers.
Drive retention and growth across the book of business by proactively managing risk.
Identify and implement process improvements that enhance service delivery.
ComPsych is the worldwide leader in organizational mental health, well-being, and absence management, dedicated to igniting human potential in workplaces across the globe. They have combined technology with human expertise to help individuals and organizations thrive and 40% of the Fortune 500 choose ComPsych for their mental health and absence management needs.
Collaborate in the development and execution of global account strategies.
Lead operational and account support activities, ensuring compliance with customer agreements.
Build and maintain strong relationships with key client contacts to drive customer loyalty.
Columbia General is focused on transformation and innovation. They foster a culture of belonging where every voice is encouraged. The company is an evolving organization, offering a hybrid work environment and opportunities for collaboration with a diverse team.
Manages incoming customer support issues, ensuring timely resolution and exceptional service.
Addresses technical queries and guides customers on product functionality.
Resolves issues independently or by escalating as needed.
Wayvia helps the world’s top brands stay ahead—using AI, data, and innovation to shape the future of commerce. At Wayvia, you’ll find a team that’s curious, collaborative, and always up for solving what’s next.
Lead service delivery across onshore and offshore teams.
Ensure SLAs/KPIs are met and continuously improved.
Act as escalation point for major incidents and client issues.
NSC is an equal opportunities employer committed to creating an inclusive environment for all employees and celebrates diversity. They ensure candidates have adequate support to apply and succeed.
Build and maintain strong relationships with key stakeholders.
Own the entire post-sale lifecycle ensuring contract renewals.
Identify and execute growth opportunities through upselling.
They connect candidates with partner companies using an AI-powered matching process. From the job description, we can infer that they have a modern approach to recruitment.
Engage with customers on the phone to build lasting relationships.
Ensure customer needs are understood and expectations exceeded.
Improve customer support policies by offering feedback and solutions.
Brunt is redefining the workwear category, engineering better boots and apparel for tradespeople by working directly with them. The team is devoted to improving old workwear standards and creating a community for tradespeople.
Handles customer calls/correspondence for service, scheduling, and billing inquiries.
Offers Home Inspection leads to all customers who qualify, cultivating customer relationships.
Communicates with branch personnel to resolve issues and provides support to technicians.
Rentokil is a family of companies and a global leader in Pest Control and other services across more than 90 countries. They are a trusted partner to many of the world's leading brands and pride themselves on their legacy of excellence.