Source Job

$57,400–$86,000/yr
US

  • Owns strategy, retention, and expansion for a portfolio of high-value accounts to drive revenue growth and long-term partnership value.
  • Acts as a strategic consultant to executive clients on marketing, employer branding, recruiting strategies, and inclusive hiring practices.
  • Analyzes account performance data and industry trends to inform strategic recommendations and maintain accurate forecasting for renewals and expansion.

Account Management CRM Systems Business Development Data Analysis Strategic Communication

20 jobs similar to Customer Success Specialist II

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US

  • Design end-to-end payment experiences across web interfaces and conversational AI agents.
  • Translate complex payment workflows into intuitive user experiences and define interaction patterns for conversational interfaces.
  • Partner with product managers and engineers on product direction and contribute to design systems for AI-native experiences.

General operates in the financial technology sector, focusing on AI-powered payment systems and digital user experiences. The company fosters a digital-first, collaborative culture with a distributed team.

US 5w PTO

  • Oversee administrative processes and manage customer accounts to ensure smooth operations and strong client relationships.
  • Execute marketing strategies, including social media management, content development, and website SEO/GEO initiatives.
  • Serve as the key interface between US customers and German HQ, providing sales support and facilitating cross-functional communication.

The company designs and builds unique, secure, and smart input systems for customers across various industries, offering a complete package from design and engineering to prototyping and series production. It operates as part of an international technology group, combining traditional manufacturing with innovative technologies at its German site to produce durable products.

US

  • Conduct comprehensive assessments and develop individualized ABA treatment plans.
  • Supervise and train RBTs, evaluate client progress, and adjust plans as needed.
  • Maintain confidentiality, adhere to ethical guidelines, and communicate on billing and insurance requirements.

Tellos supports BCBAs in establishing independent practices by providing a platform for client management, credentialing, billing, and recruiting. The company fosters a provider-first culture focused on autonomy, empathy, and delivering the highest standard of care.

US

  • Initiate outbound calls to insured customers within 24 hours on behalf of the insurance carrier.
  • Accurately document call attempts and customer interactions using provided templates and systems.
  • Handle a high volume of calls while maintaining professionalism, empathy, and strong communication skills.

Allcat Claims Service is an established third-party claim adjusting firm that provides reliable, high-quality claims support to clients. The team is built on experience, a strong work ethic, and a commitment to professionalism and integrity.

US

  • Lead month-end, quarter-end, and year-end close processes, ensuring accurate financial reporting in accordance with GAAP.
  • Prepare and review journal entries, accruals, and account reconciliations, while supporting inventory accounting and cost analysis.
  • Perform variance analysis, maintain internal controls, and coordinate with auditors to ensure compliance and process improvements.

Solugen's mission is to decarbonize chemical manufacturing. It is building its first commercial plant and operates with a focus on innovation and sustainability in a fast-paced environment.

US

  • Build relationships with patients using motivational communication to drive positive health behavior change and improve outcomes.
  • Proactively monitor patient vital signs and perform wellness calls to educate, coach, and develop patient-centric health action plans.
  • Manage patient data and engagement within a remote care platform, following escalation pathways for urgent needs and collaborating with care teams.

Vivo Care is building a future where care is continuous, personal, and truly connected, challenging the status quo in healthcare. It is a fast-growing, passionate startup that fosters a culture of inclusion, collaboration, and innovation where every team member has a voice.

US

  • Provide expert onsite technical support for the installation, commissioning, operation, and maintenance of advanced cryogenic equipment and systems.
  • Diagnose and resolve complex mechanical, electrical, and control system issues through advanced troubleshooting and root cause analysis to minimize downtime.
  • Perform preventive and corrective maintenance, deliver customer training, and prepare detailed service reports while upholding strict safety standards.

Nikkiso Clean Energy & Industrial Gases is a leading provider of cryogenic pumps, heat exchangers, process systems, and services for the LNG and industrial gases industry. It is a subsidiary of Nikkiso Company Ltd, a global industrial manufacturer with over 8,000 employees, known for innovation, safety, collaboration, and continuous improvement.

UK

  • Identifying, assessing, and documenting change impacts across processes, people and systems
  • Designing and delivering a comprehensive change management strategy and roadmap
  • Leading stakeholder analysis and driving engagement, communication, and sponsorship activity

E.Surv Chartered Surveyors, trading since 1989, is the UK's number one residential surveyor and the largest provider of property risk expertise and residential surveying services. They employ over 600 surveyors and are part of the LSL Property Services PLC Group.

US

  • Designing, developing, and implementing custom software and database application capabilities for a variety of legacy and modernized systems with limited oversight
  • Acting as a member of a product team supporting teammates and collaborating with a do what it takes attitude to ensure product and team success
  • Proving improvements to the product(s) being supported

Peraton is a next-generation national security company that drives missions of consequence spanning the globe. They serve as a valued partner to essential government agencies and supports every branch of the U.S. armed forces.

US

  • Build dashboards, reports, and visualisations that make complex data accessible to technical and non-technical stakeholders
  • Design and execute quantitative analyses on large-scale blockchain and market datasets
  • Identify and scope new data streams that unlock deeper analysis across Jito's products

Jito Foundation promotes the adoption of Jito Network products, including JitoSOL and BAM. They are lean and effective, with a flat culture that prioritizes empowering multi-talented self starters to develop and pursue their own strategic vision.

$150,000–$190,000/yr
North America

  • Own the health and retention (90%+) of our mid-market customer portfolio, managing relationships through a combination of high-impact touchpoints and systematic engagement
  • Build the scaled success motion from scratch—develop playbooks, automated campaigns, and engagement frameworks that can grow with the business
  • Monitor account health and usage patterns to identify risks and expansion opportunities, then execute targeted interventions to drive outcomes

Runway is building AI to simulate the world through merging art and science. The team consists of creative, open minded, caring and ambitious people who are determined to change the world.

$160,000–$200,000/yr
US Canada

  • Manage full cycle recruiting process, from sourcing to offer delivery.
  • Lead a best-in-class candidate experience by providing timely updates and managing a thoughtful interview process.
  • Collaborate with hiring managers to understand their needs and develop innovative recruiting strategies.

Runway is building AI to simulate the world through merging art and science, pushing the frontier of progress in artificial intelligence. They are a creative, open minded, caring and ambitious team that is determined to change the world and continuously build impossible things.

$120,340–$139,394/yr
UK

  • Architect and own the full paid media strategy across multiple channels including Google, Meta, TikTok, and LinkedIn, transitioning the company to a multi-channel performance engine.
  • Be the internal authority on GA4, analytics, and measurement, building dashboards and running structured A/B testing programs to drive data-driven optimization.
  • Partner with creative and product teams on ad creative and landing page optimization, while managing external vendors and championing the use of AI tools for workflow acceleration.

Parcelhero Group is a leading UK parcel delivery price comparison site and technology company. It is a dynamic and remote-first company with over 130 employees worldwide, driven by innovation, customer care, and a collaborative culture.

Global

  • Own segment and horizontal narratives to develop cohesive messaging across institutional workflows like data distribution and payments.
  • Map end-to-end financial workflows and translate complex technical capabilities into compelling business value propositions.
  • Drive go-to-market strategy and enable sales teams with scalable assets like playbooks and competitive positioning.

Chainlink Labs is the developer of Chainlink, the industry-standard oracle platform that brings capital markets onchain and powers the majority of decentralized finance (DeFi). The company operates globally as a remote-first organization, leveraging a team that is distributed across many time zones, with a culture focused on innovation, secure financial infrastructure, and institutional adoption.

Global

  • Assist in performing client due diligence and KYC/KYB screening on new customers for various business units.
  • Support the preparation of KYC packages, handle watch list alerts, and conduct research to verify applicant entities.
  • Identify potential KYC concerns, escalate issues, and assist in improving policies and automated processes.

Zerohash is the leading crypto and stablecoin infrastructure platform, enabling banks and fintechs to offer crypto trading and stablecoin payments. It is a funded, compliance-first company with a culture emphasizing independence, passion, collaboration, initiative, empathy, adaptability, transparency, and integrity.

Americas

  • Translate and review marketing and social media content from English into Dutch, ensuring it is readable and conveys the original meaning.
  • Use CAT tools like Smartling to handle weekly volumes of 2,000 to 5,000 words with an estimated daily commitment of 2-3 hours.
  • Apply transcreation skills and follow specific instructions, such as character restrictions, while communicating effectively about translation rationales.

Welocalize is a global transformation partner that accelerates the international growth of brands by providing multilingual content services like translation and localization across over 250 languages. The company employs a vast network of over 400,000 linguistic resources and operates with teams across North America, Europe, and Asia to serve global clients in key markets.

US

  • Build and maintain relationships with key district-level decision-makers to introduce Newsela’s suite of products, with a primary focus on our core curriculum.
  • Create and maintain a robust pipeline, developing tailored account plans to move prospects through the specialized K-12 sales cycle.
  • Meet in-person with numerous district and county leaders to present solutions and secure agreements that implement Newsela's curriculum district-wide

Newsela provides authentic, real-world content from trusted sources, making it instruction-ready for K-12 classrooms. Over 3.3 million teachers and 40 million students use Newsela for personalized and accessible content, aligned to standards, with activities and reporting.

Global

  • Own outcomes for high stakes customer engagements, leading technical discovery and driving successful pilots.
  • Design and implement secure deployments across cloud, on-prem, and hybrid environments, integrating Symmetry into customer ecosystems.
  • Partner with Sales to run technical workshops and handle challenging questions, acting as a technical closer.

Symmetry Systems is a data and AI security company that provides a data security posture management platform to address modern data security and privacy challenges at scale. They operate with a focus on customer empathy and measurable outcomes, fostering an inclusive environment for employees.

US

  • Help shape how AI understands and supports real-world clinical reasoning, patient interactions, and healthcare delivery.
  • Review, label, evaluate, and refine AI systems designed to support healthcare professionals and improve patient outcomes.
  • Work alongside AI researchers as part of an expert network matched to AI initiatives.

Aptura AI is building the next generation of clinically grounded AI. They partner directly with physicians to ensure these systems are safe, accurate, and aligned with real-world clinical reasoning.

Global

  • Define and execute the long-term vision for the Paid Social division, ensuring alignment with agency goals and client objectives.
  • Manage and mentor a team, guiding strategy, leadership, and performance management to build frameworks for leadership development and talent growth.
  • Lead initiatives to advance measurement, reporting, and performance optimization while staying ahead of industry trends and emerging platforms.

Lunar Solar Group is a high-impact advertising agency collaborating with consumer-focused brands to identify growth opportunities and implement disruptive marketing strategies. It is a fast-moving, highly collaborative team of senior strategists, creatives, and technologists that values ownership, rigor, curiosity, and confidence.