Serve as the primary liaison between business stakeholders and technical teams, ensuring the Canadian business requirements are effectively translated into scalable, user-centric solutions.
Partner closely with the CA Programs team, CA Data Operations, NA IT, NA Commercial Platforms, and Salesforce Administrators to design, configure, and optimize the custom redemption solution.
Act as the representative for the Canadian business, supporting necessary changes and ensuring redemption requirements are met throughout the project lifecycle.
Act as a bridge between business stakeholders and Salesforce technical teams to design scalable, best-practice solutions.
Prepare process flows and documentation, and actively participate in Agile/Scrum ceremonies to deliver high-quality business solutions.
Mentor team members, manage project goals and risks, and identify opportunities for process improvements and cross-selling Nagarro's offerings.
Nagarro is a Digital Product Engineering company that builds products, services, and experiences at scale across all devices and digital mediums. The company has a dynamic, non-hierarchical culture and employs over 18000 experts across 39 countries globally.
Own the full Lead-to-Opportunity (L2O) process, from lead capture to opportunity closure.
Manage a team of Salesforce Developers and Business Systems Analysts (BSAs) in an agile environment.
Lead the design and configuration of Sales Cloud, ensuring data integrity and system scalability.
Coupa provides a total spend management platform, leveraging community-generated AI for businesses. They empower smarter business decisions to improve operating margins and value collaboration, teamwork, transparency, and a shared commitment to excellence.
Document and maintain knowledge of core enterprise system data flows and integration points.
Direct internal resources and external vendors to execute system configurations and customizations.
Partner with various leaders to understand workflows and identify opportunities for automation and efficiency.
E Source helps utilities navigate the complexities of a rapidly changing landscape. They are a professional services firm with 450+ employees across the US and Canada that focuses on research, data and analytics, and technology for the utility industry.
Manage a structured onboarding process and own the initial experience for new customers, serving as their primary point of contact.
Set clear expectations, define success plans, and manage multiple, concurrent implementation projects to ensure they are completed on-time and align with customer goals.
Become a deep expert in the Barti platform, guiding customers through technical setup, system configuration, and data migration.
Barti is a venture-backed startup building groundbreaking software to transform the eye care industry. They aim to craft exceptional user experiences so eye care providers can focus more on patient care and less on administrative tasks.
Responsible for the day-to-day configuration, support, and maintenance of the Salesforce platform.
Collaborate with stakeholders to gather requirements, building scalable solutions using declarative tools, and ensuring data integrity and security.
Provide end-user support, monitors for new platform features, and helps to optimize the platform for the best possible user experience.
Applied Systems has spent 40+ years building technology that solves real problems for insurance professionals. They are pushing what’s possible in Insurtech while fostering a culture built on trust, inclusion, and growth.
Lead and manage technology-focused projects and programs targeting IAM strategy across the enterprise.
Drive program roadmap, features, prioritization, and releases for assigned vertical, managing risks and issues.
Provide clear communication of program and project status to cross-functional teams, leadership, and stakeholders.
NBCUniversal is a leading media and entertainment company that creates world-class content across film, television, and streaming. They operate entertainment and news brands, including NBC, Telemundo, Bravo, and Peacock, and are a subsidiary of Comcast Corporation.
Executes user and license management, including new user setup/deactivation.
Performs Salesforce configuration changes, including Flow, page layouts, and reports.
Identifies requirements and translates them into scalable solutions with exceptional user experience.
Tenna provides a comprehensive platform to control mixed assets anytime, anywhere. They value quality, grit, continuous learning, and collaboration, fostering a dynamic and innovative culture.
Drive the improvement and evolution of business operations by understanding the company's continuously changing needs.
Coordinate and facilitate cross-functional stakeholders in analyzing business processes and recommending solutions.
Manage communication and status updates of inflight work and initiatives to keep business stakeholders informed.
symplr is revolutionizing healthcare operations with a first-of-its-kind platform that drives effective, efficient, and connected workflows. They are a remote-first company with employees working across the United States, India, and the Netherlands and they value teamwork, championing customers, and leading through equality and integrity.
Participate in client requirements gathering and translating business needs into functional specifications.
Conduct fit/gap analysis between client requirements and platform capabilities.
Configure and customize client platforms to deliver agreed solutions.
Bursting Silver delivers technical solutions to Canadian and US non-profits, including professional associations, unions, regulatory bodies and non-governmental agencies. As a 2-time Top 100 Best Workplaces in Canada and 4-time Great Place to Work® Certified company, Bursting Silver has staff across Canada and the United States, and we pride ourselves on having fun while we work!
Provide technical expertise to the Revenue Operations and Enablement Team.
Manage and enhance the core tech stack.
Collaborate with Sales Enablement and Revenue Operations teams to implement innovative solutions.
Hudl builds great teams and hires the best of the best to ensure employees are working with people they can constantly learn from. They are one of Newsweek's Top 100 Global Most Loved Workplaces, with a culture where everyone feels supported.
Own high-level design and documentation of solution frameworks on the Salesforce platform to address business needs.
Lead evaluation of user stories, maintain data models, and manage third-party integrations to ensure seamless system functionality.
Collaborate with cross-functional teams to identify automation opportunities, provide technical leadership, and stay updated on Salesforce features and best practices.
Holman is a global, family-owned automotive services organization providing fleet management, vehicle fabrication, insurance, and retail automotive sales. The company operates with a collaborative culture, has over 10,000 employees, and emphasizes core values of doing what's right for people, customers, and the community.
Administer and enhance Salesforce Sales Cloud, Service Cloud, CPQ, using declarative tools.
Collaborate with business stakeholders and IT partners to gather requirements, design solutions, and implement changes.
Troubleshoot and resolve system issues, ensuring high availability and performance.
Edmentum is a dynamic educator and student-focused company dedicated to tech-enabled learning solutions. We are a Remote First organization of unspecified employee count with a strong commitment to excellence, innovation, and customer satisfaction.
Partner with business stakeholders across HR, Payroll, Benefits, Sales, and Client Services to elicit, analyze, and document business and functional requirements.
Translate business requirements into clear user stories, process flows, use cases, and functional specifications for technology delivery teams.
Provide Tier 2 application support by triaging, diagnosing, and resolving system issues; escalate complex incidents to Tier 3 or vendors as appropriate.
ExtensisHR is a Professional Employer Organization (PEO) in the U.S. with client employees in all fifty states. They deliver on their brand promise of helping organizations succeed through a people-first approach in solving customer’s ever-evolving HR needs.
Administer and maintain the Salesforce platform, ensuring high availability and performance.
Design and implement configurations using Salesforce standard tools (Flows, validation rules, layouts, automation).
Ensure high data quality, consistency, and system integrity.
Redcare Pharmacy is Europe’s No.1 e-pharmacy, powered by passionate teams and cutting-edge innovation. They strive to create a healthy, collaborative work environment where every employee feels valued and inspired to contribute to their vision “Until every human has their health”.
Coordinate with project teams and clients, actively managing stakeholder expectations.
Communicate project status, risk management, and issue escalation.
RYZ Labs is a startup studio founded in 2021 by two lifelong entrepreneurs. Their remote teams are distributed throughout the US and Latam and use the latest technologies in cloud computing to create scalable applications; they aim to provide diverse product solutions for different industries.
Lead and manage the end-to-end implementation of mid-market to enterprise sized clients.
Create and maintain project plans, ensuring all tasks are completed within the defined timelines.
Cultivate and maintain strong relationships with key client stakeholders, acting as their primary contact throughout the implementation process.
Garner transforms the healthcare economy by delivering affordable, high-quality care. They partner with employers to redesign healthcare benefits using clear incentives and data-driven insights, and are one of the fastest-growing healthcare technology companies in the country.
Working closely with stakeholders to understand their needs, documenting requirements, and translating them into functional specifications for IT solutions.
Creating Business Cases that outline benefits, costs, and potential risks associated with implementing solutions.
Collaborating with technical teams to design IT solutions, creating system documentation, knowledge articles, flowcharts, and diagrams to ensure clear communication and understanding.
AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, they help enterprises deliver on the promise of digital transformation.
Serve as the primary Acumatica administrator and functional expert.
Drive continuous improvement initiatives and optimize processes.
Own the operational health and governance of data flows.
Alimentiv is focused on helping patients get the medicines they need faster by optimizing clinical trials. They are a mid-sized company that values innovation and provides employees with opportunities for growth.
Provide day-to-day Salesforce support for Commercial users with clear updates.
Handle routine admin work and small config changes within scope.
Improve data quality by identifying recurring issues and proposing fixes.
Flipdish provides technology solutions backed by human support to empower independent restaurant and takeaway owners. They foster a culture of ownership and clarity, valuing transparency, growth, and work-life balance with focus on impact and team energy.
Manage project scope, schedule, financials, risks, dependencies, deliverables, resource planning, and overall client expectations throughout the engagement lifecycle.
Drive successful delivery of complex multi-cloud, multi-integration Salesforce initiatives involving cross-functional and distributed teams.
Serve as the primary point of contact for client stakeholders, facilitating executive-level communications, status reporting, workshops, governance meetings, and delivery reviews.
FormativGroup operates within the critical middle layer of business technology, where applications and systems connect infrastructure to business processes. They are specialists that help the middle market take full advantage of their technology investments with deep, industry-centric expertise to unify fragmented systems.