Manage inquiries and enrollments to ensure targets are met.
Provide a consistently high-quality service to clients and stakeholders.
Secure future enrollments across the Campus.
Yoobee Colleges is New Zealand’s largest specialist creative and technology college, fueling the creative and tech industries for over 30 years. They offer online delivery, alongside campuses in Auckland, Wellington and Christchurch with a focus on preparing students to be ‘work ready, world ready’ for the industry.
Serves as the first point of contact for customers needing technical support via phone and email.
Troubleshoots hardware and software issues, ensuring a smooth user experience.
Manages support tickets, uses knowledge bases to resolve inquiries efficiently, and aims for first-call resolution.
Encoura's mission is to empower students and institutions to create meaningful connections so everyone can make the most informed decisions to achieve their goals. Since 1972, the Company has evolved its products and services to better represent the link between students and higher education institutions.
Contact potential customers to create a pipeline of leads.
Engage and build rapport with potential customers to determine their needs.
Schedule sales demos and meetings with business owners.
Wing is redefining the future of work for companies worldwide. They aim to be the one-stop shop for companies looking to build world-class teams and automate their operations.
Serve as the point of contact for new client referrals and guide families through the intake process.
Obtain insurance benefit information and assist families with understanding their plan details.
Collaborate with cross-functional team members to ensure optimal service delivery.
LEARN Behavioral is dedicated to nurturing children with autism and special needs to lead resilient and fulfilling lives. They specialize in evidence-based applied behavior analysis, delivering personalized treatment plans, and have 20 years of clinical insights.
Build meaningful 1-on-1 relationships with students.
Guide students through college and graduate application strategy.
Edit essays and provide thoughtful feedback.
InGenius Prep partners with students pursuing admission to U.S. colleges and graduate programs through personalized mentorship, long-term development, and strategic guidance. They are a collaborative, fast-moving organization that values intellectual curiosity and thoughtful mentorship.
Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals
Use relationship-based strategies to support members with social support navigation, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system
Conducts periodic telephonic and SMS outreach to ensure timely follow-up to members
Pair Team is an innovative, mission-driven company reimagining how Medicaid and Medicare serves underserved populations. As a tech-enabled medical group, they deliver whole-person care by partnering with organizations deeply connected to communities.
Set up appointments over the phone with warm leads.
Over Zoom, present and describe benefit plans.
Distribute all benefit enrollment materials, then decide who qualifies.
They seek applicants interested in working virtually from home and value a team-oriented approach. The company takes pride in making daily chores challenging, enjoyable, and gratifying.
Make outbound calls to schedule new patient consultations from warm leads within 24 hours of receipt.
Answer patient questions and communicate the benefits of treatment in easy-to-understand ways to overcome objections.
Coordinate with territory sales representatives on leads that are unresponsive or have declined treatment.
Cranial Technologies is the world's only company completely dedicated to researching and treating plagiocephaly (flat head syndrome) and correcting infant ear shapes with non-invasive orthoses. It has successfully treated hundreds of thousands of babies and is a growing leader in pediatric cranial shaping.
Coordinate and assign cleaning staff to client appointments.
Address client inquiries, handle concerns, and deliver an exceptional service experience.
Conduct outbound calls to potential clients to promote services and secure new business.
20four7VA connects offshore independent contractors with clients worldwide, particularly in developed markets. We aim to improve business efficiency and enhance service delivery through high-quality, task-specific services rendered by qualified contractors.
Localize and tailor the BetterHelp product and marketing to serve Spanish speakers in the US.
Manage and optimize the marketing budget and media mix across channels like Paid Search, Facebook, TikTok, TV, Podcast, and Radio.
Develop medium and long-term growth plans, and work cross-functionally with product, engineering, and clinical operations teams.
BetterHelp is an online therapy service on a mission to make mental health care more accessible, providing affordable therapy globally. The company is the world's largest in its space with a network of over 30,000 licensed therapists and is part of the Teladoc Health family, fostering a culture that deeply invests in employee well-being and professional growth.
Assist Area Directors develop their skills while building one-on-one relationships with them.
Train Area Directors in our processes and procedures via phone conferences.
Respond to questions, concerns, and complaints via phone and email with both Area Directors and their advertising clients.
The N2 Company is America’s leading publisher of community magazines. They are proud to provide supportive and fulfilling remote work opportunities for their people in a culture built on trust, respect, and humility.
Assist clients with their home and auto insurance needs, answering questions and providing documentation.
Proactively reach out to clients regarding their policies to ensure their needs are being met.
Communicate effectively via phone, email, and SMS with potential clients to build trust and deliver outstanding customer service.
YouSet is revolutionizing the insurance industry by combining technology, data, and human expertise. They’re on a mission to build the most user-friendly and highly rated insurance platform in Canada and have helped over 250,000 users shop for insurance.
Serve as the primary contact for parents and students, providing timely and professional support via chat, email, WeChat, and phone.
Handle urgent or complex cases with strong ownership, proactively finding solutions and ensuring problems are fully resolved.
Guide customers through the learning journey and help ensure students receive a smooth and positive learning experience.
Think Academy US is an education technology company providing K-12 extracurricular learning services. We foster children’s ability to think critically and strengthen their logic skills. The company is a subsidiary of TAL Education Group, and we believe love and technology can make education better.
Support both English and Spanish speaking customers by delivering clear, professional, and empathetic communication across warm inbound leads, and email interactions.
Build genuine trust and rapport with pet parents by utilizing a consultative approach to understand their unique needs and recommend appropriate coverage solutions.
Educate potential customers on the value and benefits of Trupanion coverage to empower informed decision-making.
Trupanion is a leading provider of medical insurance for cats and dogs in North America with a mission to help loving, responsible pet owners budget and care for their pets. At Trupanion, they offer a collaborative, casual, and pet-friendly environment where everyone is encouraged to be themselves.
Consulting customers on questions related to our websites.
Resolving customer issues to ensure customer retention.
Promoting websites to customers when possible.
Social Discovery Group (SDG) is the 3rd largest social discovery company in the world, uniting 60+ brands with 500 million users. Our international team of 1200 professionals and digital nomads works all over the world.
Provide exceptional customer service and act as a brand ambassador.
Support all aspects related to the customer's digital sports platforms.
Create best-in-class experiences for all fans by demonstrating patience.
Sutherland is a digital transformation company that has been helping customers globally achieve greater agility and transform automated customer experiences for over 35 years. They work with some of the world’s most known brands in dozens of industries and is a Great Place to Work.
Communicate with patients via phone, email and text messaging.
Verify insurance and confirm appointment details.
Collaborate with internal teams to support a seamless patient experience.
Metro Vein Centers specializes in state-of-the-art vein treatments, with a mission to improve people’s quality of life. With over 60 clinics across 7 states and a Net Promoter Score (NPS) of 93, they deliver compassionate, results-driven care.
Deliver customer‑centric service that drives satisfaction and strong NPS.
Collaborate with internal teams to resolve issues and escalate product feedback.
Develop and execute account plans to support retention and relationship growth.
Applied Systems is transforming the insurance industry. With over 40 years of experience in the Insurtech game, they deliver innovative software and services that make them indispensable to their customers. The company builds a team ready to learn and try new things within a culture built on values.