Own the full implementation process from contract signing to post-launch stabilization, developing customized launch plans.
Educate frontline care staff on Meela’s value and how to champion it with residents and families.
Track adoption metrics and act on findings, flagging issues early and working cross-functionally to resolve them.
Meela builds phone-based AI tools for older adults and their caregivers, addressing loneliness and caregiver burnout. They are backed by tier-one venture capital and live in senior living communities across the U.S., with a focus on scaling responsibly and improving the product in partnership with users.
Lead the development, implementation, and ongoing management of the Training Program and Training Team.
Standardize training practices across sites while supporting alignment among leaders and coordination with Corporate Learning and Development.
Design, implement, and maintain a structured onboarding program with milestone-based progression, including defined competency benchmarks.
SCS is building a world where environmental systems and infrastructure strengthen the health, safety and resilience of communities. As a 100% employee-owned firm, they bring a long-term perspective, personal ownership and shared success to everything they do.
Own and evolve company-wide onboarding from offer acceptance through the first 90 days.
Design and deliver a cohort-based onboarding program with blended learning.
Create and maintain engaging onboarding content to reinforce how Temporal operates.
Temporal provides an open source programming model simplifying code and enhancing application reliability. They aim to be the reliable foundation for every developer's toolbox, fostering a curious, driven, and collaborative culture within their growing team.
Drive customer success across a portfolio of customers, supporting adoption, engagement, retention, and growth
Lead customer engagement through a mix of direct interactions and scalable programs (e.g., webinars and office hours)
Monitor customer health and usage trends to identify risk and opportunity, and take proactive action to drive engagement
Onit is redefining the future of legal operations through the power of AI with their cutting-edge platform that streamlines enterprise legal management, matter management, spend management and contract lifecycle processes, transforming manual workflows into intelligent, automated solutions. They are a team of innovators using AI at the core to help legal departments become faster, smarter, and more strategic.
Own Hirevue's customer enablement function, shaping how customers experience the platform.
Deliver training sessions and educational programs directly to customers.
Track adoption and engagement signals to proactively reach customers who need support.
Hirevue transforms hiring by connecting companies and candidates through video interviewing, assessments, and AI. As an industry leader, they've hosted over 70 million video interviews for 1200 customers globally, focusing on science-backed, ethical AI solutions.
Lead strategic initiatives across Customer Success, Sales, Engineering, Product, and Support teams.
Develop OEM partner onboarding and value delivery assets for the customer journey.
Create business review frameworks and executive success summaries.
Prophecy is the leader in AI-native data preparation and analysis, revolutionizing how enterprises turn data chaos into insights. They are a fast-growing company building the next data revolution where AI agents and humans work together to transform data and ship trusted insights.
Lead and manage program operations at the system level, ensuring alignment with organizational strategies.
Develop, implement, and continuously improve standardized workflows, processes, and documentation.
Serve as a subject‑matter expert and central resource for core program systems, tools, and data platforms.
Mercy Health is a healthcare organization focused on providing compassionate care and improving the health of communities. They offer a supportive environment for associates to grow professionally and personally.
Own the onboarding program end-to-end, managing the full lifecycle from content creation to measurement.
Deliver cohort-based onboarding experiences through interactive workshops and role plays.
Measure and continuously improve onboarding effectiveness using leading and lagging indicators.
Temporal is an open-source programming model that simplifies code and enhances application reliability. They aim to be the reliable foundation of every developer’s toolbox. They value curiosity, drive, collaboration, and genuineness, fostering a culture of innovation and impact.
Lead the implementation experience for add-on customers.
Identify and mitigate risks throughout the implementation project.
Collaborate with customers to understand needs and build a project schedule.
RealPage is a company that provides software and data analytics to the real estate industry. They offer solutions for property management, asset optimization, and resident services, aiming to improve efficiency and profitability for their clients. RealPage emphasizes a customer-focused culture and offers opportunities for professional development.
Own and maintain the People organization’s centralized project and program portfolio.
Proactively reach out to program owners and functional leads across the People team to gather and verify current statuses, milestones, and upcoming activities.
Build polished, executive-ready PowerPoint presentations for HR leadership reviews, all-hands communications, CPO briefings, and other internal forums.
HealthEquity's mission is to save and improve lives by empowering healthcare consumers. They are passionate about providing a solution that allows American families to connect health and wealth .
Be the face of Insider One to our clients and the bridge between their needs and our technology.
Help clients understand their needs and ensure they utilize our technology to its fullest.
Develop and maintain key account plans to boost the value we provide to our client's organization.
Insider One is a platform that delivers marketing and customer engagement solutions. They have 1,500+ team members across 30+ offices and are backed by investors like Sequoia Capital and trusted by 2000+ customers including Samsung and Nike.
Managing communication across email and digital platforms
Coordinating follow-ups, scheduling, and next steps
Supporting individuals through a structured process
Brightside Collective partners with a globally established organisation delivering leadership and professional development programs across 100+ countries. They support individuals in building confidence, direction, and self-leadership through structured programs and guided processes.
Lead technical onboarding for new clients, including implementation, setup, and ensuring service launch.
Partner with client IT to analyze and implement system interfaces, maintaining existing interfaces.
Act as a higher-level technical resource for support tickets, troubleshooting and coordinating resolutions.
Rater8 is a leader in healthcare reputation management, helping medical practices establish pervasive online visibility. They are a rapidly growing healthtech innovator serving over 25,000 providers and are a "Great Place to Work™", offering unlimited career growth.
Partner with clinical, commercial, and product teams to define project scopes and deliverable plans.
Lead comprehensive customer onboarding processes from planning to product adoption.
Manage multi-workstream projects with detailed project plans and risk assessments.
Jobgether uses an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly. They identify the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Partner on strategic initiatives and translate them into scalable solutions.
Drive best practices for forecasting, pipeline management, and project delivery.
Design enablement plans that integrate technology, process, and people.
PointClickCare provides cloud-based software for the senior care industry. Their solutions help healthcare providers manage patient records, billing, and compliance. They are a remote-first company with occasional meetups, and our team values collaboration and innovation.
Manage platform logistics and back-end, drafting briefs and updating systems.
Work with operations team to manage payment and onboarding logistics.
Oversee user support via email for a large user base.
Vocal Media is dedicated to fostering leaders, policies, and a team culture that values diversity and promotes equity. They believe that diverse backgrounds, experiences, and identities result in healthier organizations and stronger teams.
Oversee strategic product launches, ensuring seamless execution and cross-functional collaboration.
Lead the design and delivery of enablement programs to equip customer-facing teams.
Track adoption and effectiveness of enablement materials to drive desired outcomes.
PointClickCare is a healthcare technology company that provides software solutions for senior care. Their solutions are used to improve the quality of care and outcomes for seniors. They have a remote-first team across Canada and the U.S.
Design and deliver high-quality eLearning courses and interactive training materials.
Develop scalable on-boarding programs and continuous learning frameworks.
Transform sales strategies and product information into engaging learning materials.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Lead the implementation experience for add-on customers.
Identify and mitigate risks throughout the implementation project.
Keep customers informed about the progress of their implementation.
RealPage provides software and data analytics to the real estate industry. They are committed to creating an inclusive environment for all employees and offer professional development opportunities.