Manage a portfolio of higher education customers across Spain and France, driving adoption, satisfaction, retention, and long-term success.
Build strong relationships with stakeholders from Deans to instructors and execute account plans aligned with customer goals.
Collaborate with Sales, Product, Marketing, and Solutions teams to identify upsell, cross-sell, and renewal opportunities.
Turnitin is a global education technology company that develops learning integrity solutions used by over 16,000 institutions worldwide. With a remote-first culture and team members in over 35 countries, it fosters a diverse, collaborative environment focused on improving learning outcomes.
Own the business relationship with North American Higher Education customers and drive their success.
Develop Customer Success and Retention Plans to ensure satisfaction, adoption, and renewal.
Coordinate business reviews, collaborate cross-functionally, and champion the full use of Brightspace.
D2L is a cloud company modernizing education with a next-generation learning platform, Brightspace. With 25 years of dedication to transforming learning, D2L emphasizes flexible work, wellbeing, and an inclusive culture.
Drive product strategy and roadmap for Turnitin Feedback Studio, focusing on assignment workflows and LMS integrations.
Partner with engineering, UX, and stakeholders to manage requirements and deliver features efficiently.
Analyze user feedback and market data to refine product offerings and ensure compliance with standards.
Turnitin is a recognized innovator in global education, developing learning integrity solutions for over 25 years. Its remote-first culture empowers employees across 35+ countries, with over 16,000 institutions using its services worldwide.
Manage and nurture relationships with partner organizations to ensure successful adoption of Ellevation products.
Provide product support and guidance to partners, addressing questions and resolving issues promptly.
Collaborate with internal teams to drive partner success and gather feedback for product improvement.
Ellevation is an education technology company that provides software and resources to support educators of English language learners. They are a mission-driven organization focused on improving educational outcomes for diverse student populations.
Own the overall relationship and retention strategy for an assigned portfolio of higher education partners.
Lead renewals, demonstrate value through business reviews, and collaborate with Sales to grow existing accounts.
Manage and coach Partner Operations Managers to ensure day-to-day execution supports account strategy.
Mainstay helps institutions improve student outcomes through meaningful engagement, partnering with colleges and universities to translate priorities into measurable results. As a division of Lemnis, a public charity, the team is collaborative, inclusive, and growing.
Own a key sales territory and drive revenue growth through strategic account planning and execution.
Build trusted partnerships with education leaders and own the full sales cycle.
Deliver tailored presentations and demos, collaborating with cross-functional teams to enhance customer experiences.
Edmentum is an educator and student-focused company dedicated to tech-enabled learning solutions, partnering with educators to ignite student potential. It is a Remote First organization with a strong commitment to excellence, innovation, and customer satisfaction.
Own end-to-end onboarding, integration, launch, and ongoing success management for B2B customers.
Manage customer relationships, collaborate with sales, and use AI to automate workflows and improve response times.
Build scalable CS processes, analyze performance data, and drive engagement and customer outcomes.
They provide a B2B loyalty and partner platform, helping businesses maximize value through AI-powered customer success workflows. The company is a growing international startup with an AI-first culture, seeking its first dedicated customer success hire.
Lead customer health metrics, health checks, and Executive Business Reviews for key accounts.
Partner with Sales to identify expansion opportunities and align customer initiatives with new capabilities.
Act as a trusted advisor to drive product adoption, engagement, and content efficacy.
Intellum powers enterprise learning programs for major brands like Google and Amazon. It's a remote-first company in growth mode, valuing curiosity, creativity, perseverance, and kindness, and investing in employees with development budgets and retreats.
Own and expand a portfolio of existing district, charter, and state agency partners, driving retention and multi-year growth.
Lead strategic account planning, business reviews, and executive-level engagement across HR, finance, and academics.
Develop tailored EDP solutions and negotiate multi-year agreements with internal Legal, Finance, and program teams.
Colibri Group is a leader in online professional education, serving over one million learners each year through trusted education brands. Its culture is built on Love, Joy, Boldness, Teamwork, and Curiosity, guiding how teams collaborate and support customers.
Manage a high-volume portfolio of UK school and district customers, building relationships and driving renewals and expansion.
Develop product expertise and use tools like Salesforce and Planhat to ensure timely, accurate customer communications.
Collaborate with cross-functional teams and proactively identify risks and opportunities to improve customer experience.
Seesaw is a leading primary learning experience company trusted by 25 million educators, students, and families worldwide. Our award-winning platform and digital curriculum products help teachers deliver joyful, accessible instruction, with a mission to provide every primary student with joyful and connected learning experiences that lay the foundation for success in life.
Design and deliver engaging training sessions, workshops, and webinars for academics to integrate the platform into their teaching practices.
Advise academics on assessment design and quality, and manage regional support operations across the Americas.
Build strong relationships with university partners, lead quarterly reviews, and support adoption and growth initiatives.
This partner organization provides a learning platform that helps universities improve assessment design and student outcomes. It is a small, globally distributed team operating in a dynamic, growth-stage environment.
Build and nurture leadership-level partner relationships to drive transformation.
Use internal tools to analyze usage data and identify growth opportunities.
Lead Quarterly Business Reviews to strengthen alignment and drive adoption.
ConnectWise is a global software company that provides a suite of solutions to help technology solution providers manage their businesses and deliver amazing customer experiences. With over 3,000 colleagues across North America, EMEA, and APAC, the company fosters an inclusive, positive culture where every colleague is valued for their unique contributions.