Perform initial and ongoing telephonic outreach to individuals and community providers.
Support individuals' health needs by scheduling appointments with the local team.
Build trust and relationships by addressing immediate needs and empowering individuals to pursue recovery goals.
Firsthand supports individuals living with serious mental illness through a holistic team of peer recovery specialists and clinicians. The company fosters a culture of passionate problem-solvers focused on meaningful healthcare impact.
Provide support to members facing substance-exposed living and those in recovery, coordinating care with the Substance Use Disorder Program team.
Complete documentation for member contacts, assessments, and care plans, and communicate professionally with members, families, and community agencies.
Participate in case management meetings, achieve set goals and Key Performance Indicators, and represent Mindoula in community outreach efforts.
Mindoula is a behavioral health organization focused on fixing a broken system by prioritizing the people they serve, not their diagnoses. They are a team of professionals committed to making a difference in others' lives.
Identify, outreach, engage, and enroll individuals into the program virtually through phone, text, and email.
Offer education about Pair Team's services and explain the benefits of Enhanced Care Management to eligible members.
Manage the end-to-end enrollment funnel and provide consistent updates on stages including delays and blockers.
Pair Team is a tech-enabled medical group reimagining Medicaid and Medicare for underserved populations, delivering whole-person care. They are one of the largest Enhanced Care Management providers in California, with a workforce of nurses, social workers, and medical professionals, and have demonstrated a 58% reduction in emergency department visits.
Develops and facilitates addiction treatment groups and provides case management in an IOP level of care for individuals with substance use disorders.
Holds a minimum of 2 years' experience in the SUD field, with strong clinical, verbal, and writing skills, and experience with Motivational Interviewing and Cognitive Behavioral Therapy.
Requires ADT, CSC-AD, or CAC-AD, CADC in Maryland, and embodies a solution-focused, innovative attitude committed to patient care and team collaboration.
Kolmac Integrated Behavioral Health and Concerted Care Group (CCG) is a leading outpatient treatment provider in the Mid-Atlantic region, dedicated to treating individuals impacted by substance use and mental health disorders with compassionate, evidence-based care. The company emphasizes diversity, equity, and inclusion, and its leadership invests in enhancing programs to expand access to care and offer flexibility.
Conduct outbound telephonic patient outreach and provide one-on-one coaching to patients managing chronic conditions.
Help patients execute personalized care plans by providing education on behavior modification, nutrition, and self-management.
Monitor patients' progress, document interactions in the Cadence platform, and collaborate with clinicians to coordinate next steps.
Cadence is a clinical AI company that delivers continuous, proactive care for older adults with chronic conditions like hypertension, heart failure, and diabetes. They operate as a full clinical care delivery organization, working alongside health system partners to extend primary care into patients' homes.
Efficiently triage incoming calls and resolve member and pharmacy issues with professional phone etiquette.
Identify, document, and escalate concerns to appropriate internal teams to ensure quality care and safety standards.
Support fraud, waste, and abuse programs by reviewing pharmacy claims and communicating findings to internal staff.
Judi Health is a health technology company providing comprehensive health benefit management solutions for employers and health plans. They are rebuilding trust in healthcare with a platform that consolidates claim administration workflows.
Provide skills-based individual and group sessions to caregivers and ensure their full engagement in treatment.
Proactively identify barriers, personalize care plans, and build caregiver skills to support lasting recovery.
Collaborate with a multidisciplinary care team and maintain timely documentation of interactions.
Equip is the leading virtual, evidence-based eating disorder treatment program, dedicated to ensuring everyone with an eating disorder can access effective treatment. Founded in 2019, the company is fully remote, with a highly engaged, passionate, and diverse team that has served thousands of patients and families.
Make outbound calls to 80-100 prospective members daily to educate them on Thyme Care's free support services and encourage enrollment.
Build trusting relationships through active listening, document member needs, and obtain consent while escalating urgent issues.
Participate in coaching sessions to meet quality and productivity goals, with a focus on metrics and growth mindset.
Thyme Care is a market-leading value-based oncology care enabler, partnering with health plans, providers, and employers to improve outcomes and lower costs for people with cancer. They combine high-touch human support with technology and AI, and are a tech-native organization fostering a culture of inclusion and diverse perspectives.
Provide member-centered support by answering inbound calls and chats with empathy and clarity.
Resolve core member issues including benefits coverage, cost-sharing concepts, and network provider searches.
Own issues end-to-end using established workflows and document interactions accurately.
Included Health is a healthcare company delivering integrated virtual care and navigation. They are remote-first and focus on raising the standard of healthcare for everyone.
Supervise a growing network of Certified Peer Specialist Mentors supporting teens through Medicaid
Work 27 guaranteed hours per week with a fully remote schedule
Must hold an active NJ license as LCSW, LMHC, or LPCC
Somethings addresses the teen mental health crisis by supervising a growing network of Certified Peer Specialist Mentors supporting teens through Medicaid. The company is scaling fast but no specific size or culture details are provided.
Conduct intake assessments and facilitate virtual individual and group counseling sessions using Affect's evidence-based curriculum.
Maintain timely, accurate documentation in the EMR system and collaborate with clinical supervisors on treatment planning.
Ensure compliance with HIPAA and state regulations while providing crisis support and coordinated referrals.
Affect is transforming addiction treatment through an innovative, evidence-based digital program specializing in substance use disorders and mental health. They are a fast-paced, mission-driven startup with a supportive team culture focused on impact, collaboration, and innovation.
Manage client crises via phone using evidence-based interventions, providing risk assessment and safety planning.
Identify and connect clients to ideal treatment options using proprietary software and methods.
Independently manage a caseload of complex, multi-need clients, ensuring timely access to care.
Lyra Health is a leading provider of evidence-based mental health care, serving over 20 million people globally. The company has delivered more than 15 million sessions of care and is known for its transformative care model that helps people recover twice as fast.
Deliver high-quality, evidence-based psychotherapy to older adults including Spanish-speaking clients in a virtual setting.
Design personalized treatment plans to meet the unique needs of each patient while working independently within a collaborative care team.
Manage electronic documentation efficiently and participate in regular team meetings, supervision, and training to ensure best practices.
Sailor Health is a clinician-led virtual psychotherapy startup dedicated to improving senior mental health. It offers a supportive, flexible culture that values clinician well-being and professional development.
Perform outbound calls to enroll individuals into a food box program or reauthorize them in the program.
Help members make decisions that enhance their healthcare experience with empathy and compassion.
Make a positive difference in people's lives by supporting their health journey through tailored nutrition.
Carenet Health pioneers advancements across the healthcare consumer journey, interacting with 1 in 3 Americans daily to improve healthcare outcomes. With over 30 years of experience, they integrate human touch with data-driven technology and foster a collaborative, innovative culture focused on empowering growth through trust and accountability.
Provide consistent, quality customer service to internal staff and external patients, taking ownership of each call to enhance the customer experience.
Manage patient requests including appointment scheduling, electronic messaging to clinical teams, and answering questions regarding medication refills.
Demonstrate proficient data entry skills, knowledge of insurance billing, and maintain confidentiality while performing other assigned duties.
Community Health Center, Inc. (CHC) is a creative and dynamic provider of primary medical, dental, and behavioral health services, with offices in Connecticut, Colorado and California. The organization employs several hundred providers, delivers over 500,000 patient visits annually, and is recognized for its Weitzman Institute research and practice transformation.
Conduct 30-minute virtual coaching sessions to help patients build sustainable lifestyle habits using motivational interviewing and evidence-based techniques.
Carry a caseload of patients, serving as an accountability partner for behavior change in areas like nutrition, exercise, stress, and emotional health.
Document sessions in EMR using SOAP format and communicate updates to the care team.
Mochi Medical is a physician-owned professional corporation that delivers virtual behavior change support alongside clinical and nutrition care, originally founded as an obesity management practice. The company operates as a multidisciplinary care team with physicians, NPs, and Registered Dietitians in a fast-paced startup environment.
Provide psychiatric diagnostic evaluations and psychopharmacological management for general mental health and substance use disorders.
Deliver telemedicine services to patients of community health center partners across the United States.
Collaborate with multidisciplinary teams including PCPs, pediatricians, and counselors for comprehensive care coordination.
Ascend Healthcare provides integrated psychiatric and behavioral health services, focusing on equitable access and a "no wrong door" treatment model. The company is clinician-owned and operates with a remote-first setting, fostering collaboration and career growth.