Engage members via phone, video, text, and digital support groups.
Develop comprehensive wellness plans using evidence-based tools.
Document work and share lived experience to support recovery.
Marigold Health gives every person with a mental health or substance use condition a place to feel heard through evidence-based, virtual peer support. They are an early-stage, growing startup with core values of authenticity, candor, and ambition, emphasizing inclusion and diversity.
Identify, outreach, engage, and enroll individuals into the program virtually through phone, text, and email.
Offer education about Pair Team's services and explain the benefits of Enhanced Care Management to eligible members.
Manage the end-to-end enrollment funnel and provide consistent updates on stages including delays and blockers.
Pair Team is a tech-enabled medical group reimagining Medicaid and Medicare for underserved populations, delivering whole-person care. They are one of the largest Enhanced Care Management providers in California, with a workforce of nurses, social workers, and medical professionals, and have demonstrated a 58% reduction in emergency department visits.
Handle high-volume inbound patient inquiries in English and Spanish via phone and digital channels.
Schedule appointments, register new patients, and maintain accurate EHR records.
Verify insurance, screen for financial assistance, and follow HIPAA-compliant procedures.
Jobgether uses AI-powered matching to review applications quickly and fairly, sharing top candidates with hiring companies. It is a platform that connects job seekers with roles, focusing on efficiency and data privacy.
Perform outbound calls to enroll individuals into a food box program or reauthorize them in the program.
Help members make decisions that enhance their healthcare experience with empathy and compassion.
Make a positive difference in people's lives by supporting their health journey through tailored nutrition.
Carenet Health pioneers advancements across the healthcare consumer journey, interacting with 1 in 3 Americans daily to improve healthcare outcomes. With over 30 years of experience, they integrate human touch with data-driven technology and foster a collaborative, innovative culture focused on empowering growth through trust and accountability.
Manage client crises via phone using evidence-based interventions, providing risk assessment and safety planning.
Identify and connect clients to ideal treatment options using proprietary software and methods.
Independently manage a caseload of complex, multi-need clients, ensuring timely access to care.
Lyra Health is a leading provider of evidence-based mental health care, serving over 20 million people globally. The company has delivered more than 15 million sessions of care and is known for its transformative care model that helps people recover twice as fast.
Efficiently triage incoming calls and resolve member and pharmacy issues with professional phone etiquette.
Identify, document, and escalate concerns to appropriate internal teams to ensure quality care and safety standards.
Support fraud, waste, and abuse programs by reviewing pharmacy claims and communicating findings to internal staff.
Judi Health is a health technology company providing comprehensive health benefit management solutions for employers and health plans. They are rebuilding trust in healthcare with a platform that consolidates claim administration workflows.
Receive and respond to prescription refill requests via phone, email, fax, and Telephone Encounter.
Verify validity and accuracy of refill requests, ensuring compliance with regulatory guidelines.
Provide exceptional customer service and collaborate with interdisciplinary teams to optimize workflow.
Carenet Health pioneers advancements in healthcare consumer experience, interacting with 1 in 3 Americans daily to improve outcomes. They foster a collaborative, innovative culture with an entrepreneurial spirit.
Provide support to members facing substance-exposed living and those in recovery, coordinating care with the Substance Use Disorder Program team.
Complete documentation for member contacts, assessments, and care plans, and communicate professionally with members, families, and community agencies.
Participate in case management meetings, achieve set goals and Key Performance Indicators, and represent Mindoula in community outreach efforts.
Mindoula is a behavioral health organization focused on fixing a broken system by prioritizing the people they serve, not their diagnoses. They are a team of professionals committed to making a difference in others' lives.
Conduct outbound telephonic patient outreach and provide one-on-one coaching to patients managing chronic conditions.
Help patients execute personalized care plans by providing education on behavior modification, nutrition, and self-management.
Monitor patients' progress, document interactions in the Cadence platform, and collaborate with clinicians to coordinate next steps.
Cadence is a clinical AI company that delivers continuous, proactive care for older adults with chronic conditions like hypertension, heart failure, and diabetes. They operate as a full clinical care delivery organization, working alongside health system partners to extend primary care into patients' homes.
Answer inbound calls with professionalism and customer service, resolving inquiries and triaging as needed.
Assist with appointment scheduling, outreach for missed appointments, and document call data.
Maintain confidentiality and compliance with HIPAA while supporting clinical teams and call center metrics.
New York Psychotherapy and Counseling Center is New York State's largest community mental health clinic, serving over 15,000 clients monthly through in-person and telehealth services. A mission-driven organization with over 50 years of experience, recognized as a Top Place to Work and Top Mental Health Care Provider in New York.
Communicate with employees by phone, email, and web portal in both English and Spanish.
Review submitted dependent verification documents and determine eligibility against audit requirements.
Accurately enter notes, update records, and handle confidential information securely.
DependentsAudit is a fast-growing AI-native startup reinventing dependent eligibility verification for employer health plans. It is a small, remote-friendly company focused on detail-oriented operations.
Manage a personal lead pipeline from first contact through confirmed enrollment
Lead consultative conversations that uncover client goals and address concerns
Meet and exceed individual enrollment targets and report pipeline status weekly
Adolescent Wellness Academy and Principles Recovery Center are dual behavioral health organizations operating PHP and IOP programs across South Florida. They exist to serve clients and families at critical moments with an empathetic and professional approach.
Manage high-volume inbound and outbound calls professionally, scheduling appointments and assisting patients.
Verify patient information, document interactions, and escalate complex issues while following HIPAA regulations.
Collaborate with clinical and administrative teams to ensure seamless patient experience and meet performance goals.
C2Q Health Solutions offers management services tailored to healthcare providers, drawing on leadership experience in administrative solutions for managed long-term care, home care, and community health plans. The company supports organizational growth with a range of functions, operating as a remote team.
Provide psychiatric diagnostic evaluations and psychopharmacological management for general mental health and substance use disorders.
Deliver telemedicine services to patients of community health center partners across the United States.
Collaborate with multidisciplinary teams including PCPs, pediatricians, and counselors for comprehensive care coordination.
Ascend Healthcare provides integrated psychiatric and behavioral health services, focusing on equitable access and a "no wrong door" treatment model. The company is clinician-owned and operates with a remote-first setting, fostering collaboration and career growth.
Provide consistent, quality customer service to internal staff and external patients, taking ownership of each call to enhance the customer experience.
Manage patient requests including appointment scheduling, electronic messaging to clinical teams, and answering questions regarding medication refills.
Demonstrate proficient data entry skills, knowledge of insurance billing, and maintain confidentiality while performing other assigned duties.
Community Health Center, Inc. (CHC) is a creative and dynamic provider of primary medical, dental, and behavioral health services, with offices in Connecticut, Colorado and California. The organization employs several hundred providers, delivers over 500,000 patient visits annually, and is recognized for its Weitzman Institute research and practice transformation.
Make outbound calls to 80-100 prospective members daily to educate them on Thyme Care's free support services and encourage enrollment.
Build trusting relationships through active listening, document member needs, and obtain consent while escalating urgent issues.
Participate in coaching sessions to meet quality and productivity goals, with a focus on metrics and growth mindset.
Thyme Care is a market-leading value-based oncology care enabler, partnering with health plans, providers, and employers to improve outcomes and lower costs for people with cancer. They combine high-touch human support with technology and AI, and are a tech-native organization fostering a culture of inclusion and diverse perspectives.
Provide evidence-based teletherapy to K-12 students across North Carolina, collaborating with school counselors and families.
Receive free weekly 1:1 and group supervision, case consultations, and clinical team discussions.
Enjoy consistent afternoon/evening hours, guaranteed pay for late cancellations, and no administrative tasks.
Daybreak Health provides teletherapy to K-12 students, focusing on culturally competent bilingual mental health care for Latino youth. The company offers free supervision, guaranteed pay, and a supportive team environment for associate clinicians.
Provide direct clinical support to patients undergoing medication abortion through telemedicine, including triage, assessment, and nursing guidance.
Deliver culturally responsive, evidence-based care ensuring every patient feels heard and supported during critical moments.
Maintain active RN licensure in CA and at least one other state, with bilingual Spanish fluency and 2+ years clinical experience.
Hey Jane provides safe, discreet medication abortion and reproductive health care via telemedicine, having helped over 100,000 patients. The in-house clinical care team includes board-certified doctors, advanced practice clinicians, nurses, and patient care advocates, fostering a mission-driven culture focused on equitable healthcare.
Provide evidence-based teletherapy to K-12 students in Georgia school districts.
Collaborate with school counselors and families to support student mental health.
Participate in case consultations and contribute to clinical program development.
Daybreak Health provides evidence-based teletherapy to K-12 students in Georgia school districts. They are a growing mental health company focused on increasing access to culturally competent care.