Field customer inquiries and resolve questions, issues, and concerns via phone, email, chat, or social media.
De-escalate issues calmly, escalate when necessary, and track call information for auditing and reporting.
Meet sales objectives and provide feedback on call issues to improve service delivery.
TP is a leading global provider of digital business services, partnering with major brands to optimize operations through technology. With a global workforce of 500,000 across 300 languages, TP fosters an inclusive culture focused on career growth and community impact.
Handle outbound and inbound member inquiries with professionalism, empathy, and efficiency.
Use motivational interviewing to explain program benefits and support enrollment.
Accurately document interactions and resolve concerns while maintaining HIPAA compliance.
Vida Health is a healthcare organization offering virtual health coaching and personalized programs to help members achieve their health goals. The company fosters a remote-first, member-focused culture and is committed to service excellence.
Provide outpatient mental health services through a fully remote telehealth program.
Work full-time with a Monday-Friday schedule and no weekends.
Receive a comprehensive benefits package including PTO, medical, dental, vision, liability insurance, and an annual education stipend.
Brave Health is a telehealth company dedicated to expanding access to compassionate, high-quality mental health care, particularly for Medicaid and Medicare patients. They pride themselves on a diverse team that cares for a diverse patient population across the U.S.
Handle inbound and outbound calls to book and confirm appointments for members.
Follow up on missed visits and update scheduling systems quickly and accurately.
Escalate urgent member needs as they arise while working fully remotely.
Urrly is a company that helps members access care by managing appointment scheduling and follow-ups. They emphasize fairness and use AI to review applications, with a culture focused on clear tasks, stable work, and follow-through.
Provide trauma-informed telehealth therapy to children, teens, and families, including intakes and assessments.
Develop client-centered treatment plans and deliver individual, family, and group therapy via telehealth.
Collaborate with an interdisciplinary team, document in EHR, and support culturally responsive care.
Backpack Healthcare provides virtual behavioral health services to children, teens, and young adults, covered by most insurance. Since 2020, we've supported 12,000+ children and families, with a focus on culturally responsive care and clinician well-being.
Build relationships with patients and caregivers through in-person re-engagement in southern New Jersey.
Support re-enrollment, onboarding, app setup, and telephonic outreach to reconnect families to care.
Partner with interdisciplinary teams and local resources to address barriers to care and social needs.
Imagine Pediatrics is a tech-enabled, pediatrician-led medical group reimagining care for children with special health care needs. It provides 24/7 virtual-first and in-home medical, behavioral, and social care, with a culture centered on compassion and creativity.
Provide client services support in both Spanish and English.
Work remotely with uncapped earning potential in a fast-growing company.
Bring leadership capabilities, a positive attitude, and a self-starter mindset.
Global Elite Empire Consultants is a third-party recruiting company connecting talent with opportunities. They offer a fully remote, growth-oriented culture with uncapped earning potential and leadership development.
Provides exceptional customer service and engagement via telephone.
Identifies customer needs and assists them with healthcare related issues through outreach programs.
Researches, identifies, and solves problems while verifying eligibility and placing call backs as required.
Carenet Health is a healthcare services company that provides customer engagement and support solutions for health plans and members. The company fosters a collaborative, innovative culture focused on empowering team growth through trust, opportunity, and accountability.
Coordinate clinical appointments, manage referrals, and proactively follow up with families to reduce gaps in care.
Provide evidence-based education to families on chronic condition management, medication regimens, and treatment plans.
Manage medication prior authorizations, coordinate with pharmacies, and document clinical interactions across EHR platforms.
Clarity Pediatrics is reimagining pediatric chronic care, starting with ADHD and expanding to obesity and overweight management. The company is a fast-growing startup with a leadership team committed to clinical excellence and a remote-friendly culture.
Deliver quality care to patients via phone and video as a supervising physician.
Provide direct oversight to nurse practitioners and physician assistants within state regulations.
Collaborate with MAs, RNs, and other providers across service lines.
Oscar Medical Group is a healthcare organization focused on delivering personalized care and refactoring the healthcare delivery system. They foster an innovative, inclusive culture where team members can be their most authentic selves.
Provide real-time German-English interpretation via secure audio/video calls for a diverse range of sectors and scenarios.
Handle on-demand inbound calls with empathy, professionalism, and strict adherence to confidentiality and ethics.
Work independently from a quiet home office within a flexible remote schedule as part of a global interpreter network.
They provide remote interpretation services, connecting German and English speakers with essential communication support. They are an award-winning global network with an inclusive culture and a focus on continuous professional development.
Call people who have already contacted partnership law firms after an accident
Build trust, answer questions patiently, and guide clients through signing the retainer agreement by phone and e-signature
Speak with clients in both English and Spanish
United Signers helps people injured in accidents in the United States sign with personal injury law firms. They are a remote-first company hiring bilingual intake specialists to support their growing operations.
Administer and interpret multiple assessments and screening tools to identify and prioritize member needs.
Develop individualized care plans and lead care coordination through internal and joint rounds.
Build strong, trusting relationships with members, serving as the quarterback of the multidisciplinary team.
Tuesday Health is a value-based palliative care provider group dedicated to transforming serious illness and end-of-life care. Their interdisciplinary care teams reduce avoidable hospitalizations and improve quality of life wherever individuals call home.
Provide medical care virtually via phone and message on Oscar's platform.
Collaborate with MAs, RNs, and other providers across service lines to ensure high-quality care.
Focus on efficiency, quality, and patient access to Virtual Urgent Care services.
Oscar Medical Group is refactoring healthcare by providing personalized, virtual care to our members. We are a team of innovative leaders who push boundaries to transform the healthcare delivery system, fostering an environment where authenticity and belonging are valued.
Conduct high-volume inbound and outbound patient outreach to educate, engage, and enroll eligible patients.
Explain the value of care management programs and build rapport to address questions and enrollment objections.
Document patient interactions accurately and collaborate with care teams to ensure continuity of care.
Jaan Health is an AI-based care management company that helps healthcare providers deliver proactive care through its Phamily platform. It is a fast-growing, early-stage company with a smart, humble, and collaborative team focused on improving healthcare.
You'll handle customer inquiries via phone, email, chat, text, and self-service channels.
You'll deliver accurate Tier 1 support, referrals, and escalation while documenting case details.
You'll meet quality and performance standards and complete cross-training across programs.
The hiring company is a partner organization that manages customer service operations for public-facing programs. Their culture emphasizes remote work, empathy, and professional development in a 24/7/365 environment.
Process prescription refill requests via multiple channels while ensuring accuracy and compliance.
Deliver empathetic, bilingual customer service to patients, providers, and pharmacies.
Track performance data and collaborate with teams to improve medication refill workflows.
Carenet Health is a healthcare services company focused on patient support and medication management programs. The company emphasizes collaboration, creativity, and innovation, empowering team members through trust, opportunity, and accountability.
Lead telehealth intake assessments with teens and their parents or caregivers.
Complete level-of-care, crisis, and suicide risk screenings to determine program fit.
Document clinical findings and coordinate admissions with the treatment team.
Adolescent Wellness Academy is a behavioral health program serving teens across South Florida, offering PHP and IOP treatment. Their team supports families with contract clinicians and values compassionate, safety-focused care.
Manage high volumes of inbound customer inquiries via phone, email, and chat in English and Spanish.
Resolve concerns related to billing, orders, refunds, exchanges, and system troubleshooting.
Maintain quality, productivity, and compliance standards while handling confidential information responsibly.
A partner company of Jobgether provides customer support for U.S. retail and e-commerce markets. They operate a fully remote, performance-driven environment focused on customer satisfaction, accountability, and compliance.
Translate clinical research, regulatory, and pharmacovigilance documents from English into Spanish LatAm.
Perform machine translation post-editing and copy edit for accuracy, tone, and consistency.
Meet strict turnaround times using CAT tools (XTM/Phrase) and Microsoft Word Track Changes.
We are a specialized language and technology partner serving pharmaceutical, CRO, and medical device organizations in regulated global markets. We are part of Welo Global, with seven ISO certifications and a focus on secure, audit-ready delivery.