Act as primary bridge between VA business stakeholders and ServiceNow delivery teams, eliciting and translating complex process requirements into platform solutions and managing the product backlog.
Lead process discovery, gap analysis, and requirements workshops, producing user stories, acceptance criteria, and functional specifications for Agile sprint execution.
Validate delivered solutions against defined criteria, facilitate UAT, and identify process optimization and automation opportunities within the VA ESM ServiceNow environment.
Kentro, an IT consulting firm, delivers innovative technology solutions to federal clients including the VA. The company holds ISO certifications and CMMI ratings, has been recognized for growth and culture, and employs a diverse team of experts committed to professional development and community impact.
Support external customers with analyzing current business processes, developing business requirements, and documenting management processes.
Collaborate with customers to facilitate structured discussions, refine business processes, and decompose complex requirements.
Map requirements to CGI’s Momentum Financials to determine which needs are met through configuration.
Ibility, founded in early 2021, is a Service-Disabled Veteran-Owned Small Business and a Woman-Owned Small Business, headquartered in Gaithersburg, MD. The team is fun, passionate, bold, and creative and lives its mission every day – to inspire people, create cool stuff, and make a lasting impact on the world!
Partner with stakeholders across HR, IT, Facilities, Legal, and other functions to gather and document business requirements.
Facilitate workshops and interviews to understand pain points and translate business needs into user stories.
Support UAT planning and execution, ensuring requirements are met and tested.
Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand, delivering cutting-edge hardware and network services to over 100 million people. As a subsidiary of Sony Group Corporation, SIE is a dynamic technology company with a culture of innovation and excellence.
Translate business requirements into user stories, acceptance criteria, and test scenarios
Support sprint planning, backlog refinement, release validation, and Agile delivery activities
Conduct functional, integration, and regression testing across enterprise applications and analytics solutions
Blueprint Technologies is a technology solutions firm with a strong presence across the United States. They are unified by a shared passion for solving complicated problems, and believe their people are their greatest asset.
Elicit, analyze, and document business requirements by leading workshops, interviews, and process reviews to clarify objectives and success measures.
Own the functional design for complex, multi-workstream CRM initiatives, balancing business needs with platform best practices.
Translate requirements into epics, user stories, acceptance criteria, and process flows while partnering with technical teams on design and delivery.
HealthEquity is a healthcare financial services company that empowers consumers to save and improve their lives through health savings accounts and related solutions. They are a growing organization with a mission-driven culture focused on innovation and employee well-being.
Partner with project leadership to evaluate initiatives, develop user stories, and produce detailed artifacts including process diagrams and functional specifications.
Analyze end-to-end travel workflows to identify process gaps and opportunities for automation across customer-facing and internal operations.
Maintain high-quality documentation and partner with Product Owners, Engineering, and QA to translate strategic goals into executable requirements.
World Travel Holdings is the nation’s largest cruise agency and an award-winning leisure travel company with nearly 40 travel brands. With a top-rated franchise and a strong commitment to employee engagement and remote work, the company offers a people-focused culture.
Partner with business stakeholders across HR, Payroll, Benefits, Sales, and Client Services to elicit, analyze, and document business and functional requirements.
Translate business requirements into clear user stories, process flows, use cases, and functional specifications for technology delivery teams.
Provide Tier 2 application support by triaging, diagnosing, and resolving system issues; escalate complex incidents to Tier 3 or vendors as appropriate.
ExtensisHR is a Professional Employer Organization (PEO) in the U.S. with client employees in all fifty states. They deliver on their brand promise of helping organizations succeed through a people-first approach in solving customer’s ever-evolving HR needs.
Capture data, technical integration requirements and develop data flow diagrams, data dictionaries, and entity relationship diagrams.
Facilitate interviews and process workshops to gather requirements from key stakeholders and identify improvement opportunities.
Design, build and maintain enterprise business data architecture in collaboration with business systems teams.
PointClickCare is a health tech company that helps healthcare providers deliver exceptional care through a platform leveraging the largest long-term and post-acute care dataset. With over 30,000 provider organizations and 400+ integrated partners, the company is founder-led and privately held, recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures.
Work in a cross-functional team with analysts, developers & designers to deliver product features.
Analyze requirements, define use cases and functional requirements, and perform requirements management and prioritization.
Oversee test implementation, gather user feedback, and propose functional improvements.
Kyivstar.Tech is a Ukrainian hybrid IT company and a subsidiary of Kyivstar, one of Ukraine's largest telecom operators. With over 600 specialists, they create technological solutions and products that unleash business potential and meet user needs, fostering an entrepreneurial culture.
Lead business process analysis and requirements elicitation.
Facilitate Agile processes and cross-functional stakeholder alignment.
Translate policy, needs, and IT concepts into plans.
Artemis provides management and advisory support services. They are focused on streamlining and improving business operations in the federal sector, fostering a proactive and action-oriented team environment.
Co-lead requirements gathering workshops with the technical lead.
Support the business in defining and maturing needs.
Write and decline functional User Stories.
Meritis is a consulting company founded in 2007 that specializes in IT. They have over 900 employees and value excellence, humility, care, and proximity.
Interpret medical rules, regulations, fee schedules, and edits that payers post.
Understand and manipulate payer data to build federal, state, and commercial coding and financial tables.
Maximize the efficiency and use of product solutions by properly maintaining payer specific edits.
Experian is a global data and technology company, powering opportunities for people and businesses around the world. They operate across a range of markets and have an amazing team of 25,200 people in 32 countries.
Serve as the first point of contact for end user support requests, triaging and resolving issues through Jira.
Troubleshoot application access, functionality, and configuration issues for internal users.
Assist with User Acceptance Testing (UAT) and contribute to the creation of user guides and training materials.
Oddball aims to improve daily lives by bringing quality software to the federal space. Our team is full of experienced professionals who enjoy creating scalable solutions and working with clients to solve problems in a rapidly growing environment.
Facilitate Agile ceremonies including Sprint Planning, Daily Standups, Sprint Reviews, and Retrospectives.
Coordinate activities across product, engineering, DevSecOps, and stakeholder teams supporting AI Forge initiatives.
Track sprint progress, project milestones, dependencies, risks, and impediments to ensure successful delivery.
NetImpact Strategies is a trusted advisor driving impact through digital transformation for the Federal Government for over a decade. The company was ranked by The Washington Post as a Top Work Place in 2019, 2021, 2022, 2023, & 2024, and offers a collaborative environment with comprehensive benefits.
Own and manage the product backlog, ensuring work is clearly defined, prioritized, and aligned to business outcomes.
Translate business needs and stakeholder requests into structured requirements, user stories, and acceptance criteria.
Build and maintain strong relationships with client stakeholders, serving as a trusted partner in delivery.
Robots & Pencils is an applied AI engineering firm building the next frontier of business architecture. They design and ship AI co-workers that integrate into enterprise operations and deliver measurable results for their clients. Founded in 2009, they have delivery centers in Canada, the United States, Eastern Europe, and Latin America.
Lead end-to-end requirements for complex cross-functional initiatives across the SDLC, partnering with business, product, engineering, and QA stakeholders to deliver measurable value.
Facilitate stakeholder workshops to analyze current processes, identify gaps, and design improved future-state workflows, creating clear deliverables like user stories and process flows.
Drive implementation readiness, documentation, and adoption while mentoring others and elevating best practices to support Upstream's mission and values.
Upstream Rehabilitation is the largest dedicated provider of outpatient physical and occupational therapy services in the country, focused on inspiring and empowering lives through purpose-driven care. With over 1,200 clinics and 8,000 employees across 26 brand partners, they lead the industry with data, technology, and innovation while fostering an inclusive work environment.
Facilitate Scrum ceremonies and promote SAFe-aligned practices for VA health informatics teams.
Maintain JIRA documentation, remove blockers, and coordinate sprint deliverables.
Support interdisciplinary teams to improve care team workflows and Veteran outcomes.
Aptive partners with federal agencies to achieve their missions through improved performance, streamlined operations and enhanced service delivery. Founded in 2012, they have 300+ employees nationwide.
Analyze and model business processes and gather requirements to support Creatio platform implementations.
Configure Creatio applications using low-code/no-code tools and support the full project lifecycle.
Collaborate with developers, QA, and stakeholders to ensure alignment and conduct user acceptance testing.
Kyivstar.Tech is a Ukrainian hybrid IT company and a subsidiary of Kyivstar, one of Ukraine’s largest telecom operators. Over 600+ specialists work daily in mobile and web solutions, design, development, support, and maintenance of high-performance systems, fostering an entrepreneurial culture.
Own backlog quality, grooming, prioritization hygiene, and ensuring stories are ready as they enter a sprint.
Turn product direction, customer requirements, and feature concepts into well-scoped, build-ready engineering stories with clear acceptance criteria.
Maintain an honest, current picture of what's in flight, what's blocked, and what's at risk, communicated up to leadership without spin.
TrapWire is a threat detection and analytical SaaS platform provider used in national security, public safety, and critical infrastructure environments. They foster a team-oriented environment with high autonomy and low bureaucracy.