Source Job

Germany

  • Act as a strategic consultant and trusted advisor to mid-market and enterprise customers, defining success plans and ensuring clear communication.
  • Partner with the Strategic Account Manager to develop account plans and identify expansion opportunities.
  • Build relationships with C-level stakeholders, drive product adoption, and manage risk through proactive touchpoints.

Customer Success B2B Strategic Consulting Relationship Management Communication

20 jobs similar to Senior Customer Success Manager

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$198,000–$253,500/yr
US 3w PTO

  • Drive strategic execution across a complex territory to deliver sustained commercial impact.
  • Expand relationships with healthcare providers and key opinion leaders to advance Exelixis oncology therapies.
  • Leverage advanced analytics and market insights to refine territory strategy and influence internal planning.

Exelixis is a biotech company dedicated to launching innovative medicines for patients with difficult-to-treat cancers. With over 25 years of experience, they foster a culture of integrity, innovation, and collaboration.

Netherlands

  • Manage TMF operations activities for multiple complex studies or sponsor portfolios.
  • Oversee Trial Master File quality control including planning, tracking, and reporting.
  • Support regulatory inspections and sponsor audits while collaborating with cross-functional teams.

This is a global clinical research environment focused on ensuring accuracy, compliance, and quality of essential trial documentation. The company operates with a collaborative international team and values inclusion, professional growth, and purpose-driven healthcare work.

$140,000–$140,000/yr
US

  • Lead and execute sales cycles in higher education, building pipeline and closing deals.
  • Coach and develop team members through structured inspections and feedback.
  • Drive pipeline hygiene, CRM discipline, and accurate forecasting with deal risk analysis.

Mantra Health is a digital mental health provider partnering with colleges to offer virtual mental health services. The company supports over 1.3M students across 150+ campuses, has raised over $34M, and fosters a collaborative, empathetic culture.

$155,400–$166,500/yr
US

  • Manage the full sales cycle from prospecting to closing enterprise-level clients.
  • Develop strategic account plans and build relationships with C-suite executives.
  • Drive revenue growth through consultative selling of advisory, consulting, training, and licensing services.

The company provides advisory, consulting, training, and licensing services to help organizations manage and sustain change. They are a purpose-driven organization with a remote-first culture, focusing on enterprise-level clients and senior executive engagement.

$170,000–$190,000/yr
US Unlimited PTO

  • Drive revenue growth by owning the full services number and expanding the service business with enterprise clients.
  • Identify and pursue upsell and cross-sell opportunities for Premier Services, Professional Services, and Cloud Services.
  • Collaborate cross-functionally with sales, delivery, and customer success teams to maximize client value.

Extreme Networks creates effortless networking experiences using machine learning, artificial intelligence, and analytics. With over 50,000 customers globally and double-digit growth, they foster an inclusive workplace.

$250,000–$300,000/yr
US 5w PTO

  • Define and execute ButterflyMX's enterprise data strategy to establish data as a key operating advantage.
  • Lead a team of data professionals to build governed data products and trusted metrics.
  • Partner with executives across functions to drive data-driven decisions and improve business outcomes.

ButterflyMX empowers people to open and manage doors and gates from a smartphone, with products installed in over 20,000+ properties worldwide. As a distributed, primarily remote workforce, they are looking for intelligent, passionate, collaborative, and ai-forward individuals to join their growing team.

Malaysia

  • Build relationships with egg producers in Malaysia to educate them on sustainable technologies and production methods.
  • Help producers understand the benefits and connect them with relevant solution providers.
  • Use email, LinkedIn, phone calls, and conferences to engage with producers and provide industry updates.

Lever Foundation is a global non-profit that provides consulting services to large food companies to improve animal welfare and sustainability in their supply chains. They have a small, supportive team across the US, Europe, and Asia with a results-driven and flexible culture.

$228,600–$254,000/yr
US

  • Lead a team applying advanced data science and AI to solve operational challenges in matching, scheduling, and capacity allocation.
  • Develop production models and decision-support systems to improve caregiver-client matching and service reliability.
  • Partner with Product, Engineering, and Operations to turn complex problems into measurable outcomes.

Honor Technology provides technology, tools, and services that empower older adults to live independently, including its consumer care brand Home Instead, Inc. With a global franchise network and over 100,000 Care Pros, Honor delivers over 50 million hours of personalized care annually and fosters a culture of innovation and compassion.

US

  • Create and maintain SKUs, promotional codes, and marketing system entries.
  • Set up and manage Google Business Profiles for new and existing locations.
  • Assist with fleet account onboarding, including lead intake, discovery, and setup.

Summit Wash Holdings is a premier group of car wash brands growing throughout the Northeast, Midwest, and Southeast regions. They prioritize safety, execution, leadership, and fun, with 75% of employees promoted from within.

$70,000–$80,000/yr
US

  • Guide new partners through onboarding and help them launch their internal podcasts.
  • Proactively consult with clients to drive employee audience adoption and share best practices.
  • Create and improve support resources like FAQs and guides to scale self-serve solutions.

Supporting Cast provides private audio solutions for internal communication at top companies, using podcasting to engage remote and hybrid teams. The company is a small, fully remote startup and an affiliate of Graham Holdings, focused on making work more human through audio.

$152,000–$195,000/yr
US Unlimited PTO

  • Design, build, and scale Kubernetes infrastructure for secure, multi-tenant, high-availability applications.
  • Build and operate AI tooling infrastructure, including MCP servers and secure AI access.
  • Optimize CI/CD pipelines, implement progressive delivery, and advance Infrastructure as Code.

SecurityScorecard is the global leader in cybersecurity ratings, rating over 12 million companies across 64 countries. Headquartered in New York, it is recognized as a best workplace and funded by top investors.

Canada

  • Design, develop, and maintain web applications using Django and FastAPI
  • Build and integrate RESTful APIs and implement scalable ETL data transformation workflows
  • Write efficient SQL, manage PostgreSQL schemas, and ensure code quality through testing and reviews

Fleetworthy offers the only complete technology suite for fleet readiness, uniting safety and compliance, toll management, and weigh station bypass solutions. Trusted by 75% of the top fleets in North America, Fleetworthy supports millions of vehicles and drivers.

$53,000–$55,000/yr
United States 4w PTO

  • Identify and understand prospective student needs through meaningful outreach via phone, text, and email.
  • Guide prospects through the application lifecycle from inquiry to deposit, ensuring accurate and ethical advice.
  • Clearly articulate institutional offerings both to individuals and larger audiences during virtual and in-person events.

Noodle is higher education's leading strategy, services, and technology partner, helping universities be more resilient and interconnected. They are a large company with a focus on inclusive culture and growth opportunities.

$1,105–$1,190/mo
Global

  • Manage day-to-day operations for client accounts.
  • Ensure high-quality service delivery and support.
  • Collaborate with global teams to meet client needs.

NightOwl Consulting connects companies with world-class talent. They are a BPO that values global family and support.

$126,000–$164,850/yr
US 2w PTO 8w maternity 2w paternity

  • Build consultative relationships with consulting engineers and key influencers to drive HVAC system specifications.
  • Serve as a technical advisor, providing expertise on HVAC applications and system design.
  • Monitor market trends and competitive activity to identify new business opportunities and drive specification growth.

We provide residential and commercial customers with industry-leading climate-control solutions. We are a global community that values each team member’s contributions and offers a supportive environment for career development.

$95,000–$115,000/yr
US

  • You will perform accurate data operations and ensure reliable data pipelines for programmatic datasets.
  • You will apply rigorous attention to detail and analytical thinking to validate data integrity and drive insights.
  • You will collaborate with cross-functional teams to support operational improvements and ad-hoc analytical requests.

QuestBridge connects high-achieving students from low-income backgrounds with educational, career, and life opportunities. Founded over 30 years ago, it is a nonprofit organization with a mission-driven culture.

Global Unlimited PTO

  • Lead Shopping and Marketplace strategy for B2B manufacturers and distributors, owning diagnosis, roadmap, and revenue outcomes.
  • Direct feed strategy in Feedonomics, building Shopping and Performance Max campaigns for B2B buyer behavior.
  • Manage client communication, run bi-weekly meetings and QBRs, and contribute to methodology documentation.

Directive Consulting is a B2B marketing agency that helps companies optimize metrics that move the business, operating through Performance, Communications, and Commerce divisions. With over 420 B2B brands and a People First culture, they offer a fast-paced, remote-first environment focused on analytics and storytelling.

$120,000–$150,000/yr
US

  • Own the reporting infrastructure powering decision-making across Credit Cards, Banking, and Marketplace verticals.
  • Partner with Yield, Paid Media, and Account Management teams to uncover trends and deliver proactive analyses.
  • Drive dashboard standardization and self-service analytics, becoming a trusted analytical partner.

Launch Potato is a profitable digital media company that reaches over 30M monthly visitors through brands like FinanceBuzz, All About Cookies, and OnlyInYourState. With a remote-first team spanning over 15 countries, they value high-growth, high-performance culture with speed, ownership, and measurable impact.

Global

  • Own the marketing and design strategy: set direction, audit channels, and build a creative brief process.
  • Produce on-brand provider and sales materials and direct campaign work using AI tooling to move fast.
  • Build repeatable systems: a brand library, design playbook, and messaging architecture for each audience.

Develop Health uses AI to automate complex healthcare processes like benefit verification and prior authorization, accelerating access to life-saving medications. The small, elite team has scaled revenue to over $10M in under two years and now helps more than 400,000 patients monthly.

US

  • Lead and execute the data center vertical market strategy, driving revenue growth through target account planning and specification influence.
  • Build relationships with stakeholders across the data center ecosystem, including contractors, engineering firms, and EPC organizations.
  • Develop bundled solution strategies combining automation and electrical infrastructure to differentiate offerings in the data center market.

Jobgether is a platform that uses AI-powered matching to connect candidates with hiring companies. They process applications and share shortlists with employers, focusing on equitable hiring.