Own complex escalated support issues, diagnosing and resolving application and infrastructure problems across the full stack
Investigate and resolve issues within the AWS environment including Aurora PostgreSQL , CloudWatch , and Splunk
Collaborate with engineering teams to identify root causes and implement permanent fixes for recurring issues
Oddball aims to revolutionize the federal sector by delivering top-tier software to enhance daily life for millions of users. The team is composed of seasoned engineering, product, and user experience experts, dedicated to crafting scalable solutions and collaborating closely with clients to tackle challenges.
Independently manage and resolve platform and product issues for customers, addressing challenges in application development, deployment, and integration.
Conduct in-depth investigation, reproduction, and troubleshooting of reported issues to identify root causes within the Mendix platform infrastructure.
Effectively communicate reported issues to R&D, Product Management, and Customer Success Managers to ensure efficient coordination and product improvement.
Siemens Digital Industries Software revolutionizes enterprise application development through its industry-leading low-code platform, Mendix. The company is a global technology leader with a collaborative, agile, and inclusive culture that promotes continuous learning and professional growth.
Triaging & vetting escalations from Tier 1 & 2, maintaining consistent case quality.
Translating technical information into customer-friendly explanations, running reads, updates, inserts & deletes on the database.
Creating and following up on JIRAs to a high standard for Engineering Teams to work them, attending Stand-Ups with engineering teams.
Turnitin is a global education company that develops learning integrity solutions. Their remote-first culture empowers employees to work with purpose, supported by a comprehensive package that prioritizes overall well-being, and has over 16,000 academic institutions as customers.
Develop and maintain software solutions including APIs and event-driven services for warehouse and fulfillment systems.
Diagnose, correct, and monitor software defects to ensure best-in-class enterprise systems.
Support the collection of functional requirements and contribute to the software roadmap prioritization.
DICK'S Sporting Goods is a people-centric sports retailer focused on providing transformational experiences online, in store, and in sport. The company fosters an inclusive and diverse workforce and offers a collaborative culture with virtual and in-person team events.
Provide technical support to customers through email, screen sharing, and chat, resolving inquiries within SLAs.
Master Vanta’s product, learning its ins, outs, work-arounds, and don't-do-thats.
Explain complex solutions simply, document solutions for scale; problem-solve and troubleshoot, tracking trends in Support CRM.
Vanta helps businesses earn and prove trust by providing continuous security monitoring and verification. The company empowers companies to practice better security and prove it with ease. Vanta has a kind and talented team, and welcomes those without prior security experience.
Own inbound issues from first message to verified resolution.
Read logs, traces, API responses, and model outputs to find the actual cause.
Build the runbooks, internal docs, and customer-facing help content that prevent the next ticket.
Clearly AI automates security and privacy reviews, helping security teams complete threat models, privacy impact assessments, and vendor risk evaluations quickly. They are an early-stage, deeply technical company building alongside real practitioners and backed by Y Combinator and others.
Lead investigation and resolution of complex production issues impacting healthcare clients.
Design, implement, and maintain scalable, reliable software solutions within the Smile Digital Health platform.
Provide technical leadership during incident response, troubleshooting, and high-priority client escalations.
Smile Digital Health makes it easy for healthcare stakeholders to collect and exchange data with our leading FHIR-based data liberation platform. We were #19 on Deloitte's Technology Fast 50 Ranking for 2024 and our platform is used in over 20 countries, fostering a culture of respect, inclusion, and belonging.
Design, develop, test, and deploy features alongside a distributed collaborative team.
Participate in code reviews to ensure code quality and adherence to coding standards.
Collaborate with cross-functional teams to define, design, and ship new features.
We shape the future of communications, delivering innovative solutions to hundreds of thousands of businesses and empowering millions of developers worldwide. We foster a remote-first, inclusive culture with a diverse team making a global impact.
Drive the design and implementation of new features, break down complex problems into their bare essentials, translate this complexity into elegant design, and create high-quality, maintainable code.
Make a meaningful impact on the lives of our community members, create and maintain test automation to enable continuous integration and development velocity.
Design and deliver robust microservices integrations via REST/gRPC APIs and via messaging patterns (events/queues), collaborate and mentor other engineers while providing guidance using code, design, and architecture reviews.
EarnIn is a company building products that deliver real-time financial flexibility for those with the unique needs of living paycheck to paycheck. They're growing fast and are excited to continue bringing world-class talent onboard to help shape the next chapter of our growth journey.
Analyze, triage, and resolve production issues related to live hiring events.
Debug issues across backend, frontend, data, and integration layers.
Provide technical leadership, onboarding support, and shepherding for other engineers.
The company seems to be related to developing or supporting web browsers and related technologies. The job posting does not provide information about the company size, number of employees, or culture.
Providing troubleshooting support and technical expertise to answer customer questions and resolve product issues, maximizing satisfaction.
Responding to and documenting all incoming cases from customers and internal teams via various support channels.
Collaborating cross-functionally with Product, Engineering, and Customer Success to drive client satisfaction and product improvement.
Contentsquare is an all-in-one experience intelligence platform designed for ease of use by anyone involved with digital journeys. They enable organizations to deeply understand their customers' entire online journey and are a global leader with a growing presence across 15 offices.
Implement software components according to design specifications and perform system integration and testing.
Perform unit testing, participate in estimating project efforts, and collaborate with stakeholders.
Support and optimize CI/CD processes and provide technical input into product roadmaps.
Miratech is a global IT services and consulting company that helps visionaries change the world by supporting digital transformation for large enterprises. The company retains nearly 1000 full-time professionals, operates in over 25 countries, and has a culture of Relentless Performance with a 99% project success rate.
Own the Java client and JDBC driver end-to-end: roadmap, API design, performance, release engineering, and partner-facing support.
Drive throughput and latency improvements across the client and ClickHouse server.
Engage directly with external partners on interoperability, regressions, and roadmap alignment.
ClickHouse is a real-time analytics database company recognized on the 2025 Forbes Cloud 100 list. With over 3,000 customers and 250% year-over-year ARR growth, it is a fast-growing private cloud company on a mission to transform how companies use data.
Analyze, triage, and resolve production issues related to active hiring events.
Debug issues across backend, frontend, data, and system integration points.
Ensure timely resolution of issues to meet established SLAs.
The job posting mentions Google Chrome, indicating the job is likely at Google. I don't have enough information to provide details about their size, employee count, or culture.
Design, develop, and optimize scalable shared backend services using Java and serverless technologies (AWS Lambda).
Design and implement RESTful APIs and event-driven systems, contributing to frontend components as needed.
Collaborate with cross-functional teams, mentor junior developers, and maintain CI/CD pipelines for high-quality software delivery.
Turnitin is a recognized innovator in global education, partnering with educators and institutions for over 25 years to develop learning integrity solutions. With over 16,000 academic institutions and team members in 35+ countries, the company fosters a remote-first culture focused on purpose, accountability, and well-being.
Design, implement, and maintain CI/CD pipelines for Java-based microservices and enterprise healthcare applications.
Automate infrastructure provisioning and configuration using Terraform or CloudFormation.
Support containerization and orchestration using Docker and Kubernetes with a focus on security and HIPAA compliance.
HealthEdge provides healthcare technology platforms. The company is a full-time employer seeking a DevOps Engineer to join their remote team and focuses on automation and reliability.
Design, build, and maintain Spring Boot microservices using Java 21 and Java 25.
Integrate services with on-prem and AWS-hosted databases, containerize with Docker, and deploy on Kubernetes.
Implement CI/CD pipelines, secure authentication, and observability for production reliability.
Tier One Technologies provides IT services and solutions, including support for US Government clients. They seek a Microservices Developer for a contract-to-hire position. The company values technical excellence and collaboration.
Be the technical anchor for your customers: build deep familiarity with their environments, participate in architecture reviews, and help translate network management goals into workflows.
Own technical issues end-to-end: diagnose, reproduce, and resolve issues across installation, configuration, integrations, and upgrades, meeting SLAs for response and resolution.
Make the team and product better: surface customer feedback with context, build runbooks, identify patterns in support volume, and collaborate on deep technical escalations.
NetBox Labs helps companies build and manage complex networks, accelerating network automation with open, composable products. Backed by Notable Capital, Grafana Labs CEO, and others, we are the commercial steward of open source NetBox and support a thriving community of thousands of companies.
Play a key role in a team focused on building high-value features for a new Affiliate Marketing platform.
Support colleagues, influence best practices, and contribute to establishing the team's culture.
Write elegant code with a solid undertanding of SOLID principles, constantly refactoring to improve.
Awin is a global affiliate marketing network that connects advertisers with publishers and other partners to drive sales and revenue growth. Established in 2000, Awin boasts a dynamic, social, and inclusive culture, fostering a diverse and transparent network of affiliate partnerships.
Participate in triage calls involving clients and 3rd-party vendors.
Perform initial investigation of issues by querying data and reviewing logs.
Translate client discussions into clear, actionable internal tickets.
Sureify modernizes the life insurance and annuity industry. They help carriers acquire, service, and engage their customers through any distribution channel and empower life insurance carriers, agents, employees, and customers to have digital experiences. The company values effort and intelligence.