Analyze current and future-state processes through workshops, interviews, and workflow mapping to identify inefficiencies and improvement opportunities.
Coordinate with customers and technical teams to define requirements, create Visio workflows, and support SDLC activities like testing and documentation.
Use data, KPIs, and gap analyses to drive process improvements, and support change management through training and executive reporting.
Business Process AnalysisRequirements ElicitationVisioJiraSDLC
Identifying and coordinating portfolio/product requirements, epics, user stories, and acceptance criteria with product owners and scrum masters.
Evaluating business risk and criticality through system of records and workbooks, and recommending risk mitigation strategies.
Facilitating pre-testing intake assessments and collaborating with stakeholders to support software and hardware application goals.
Planned Systems International (PSI) is a Government Contractor providing IT solutions and independent verification and validation services to federal clients. The company focuses on supporting Veterans Affairs initiatives and offers a competitive compensation package with benefits including paid leave, insurance, and a 401(k) retirement plan.
Capture data, technical integration requirements and develop data flow diagrams, data dictionaries, and entity relationship diagrams.
Facilitate interviews and process workshops to gather requirements from key stakeholders and identify improvement opportunities.
Design, build and maintain enterprise business data architecture in collaboration with business systems teams.
PointClickCare is a health tech company that helps healthcare providers deliver exceptional care through a platform leveraging the largest long-term and post-acute care dataset. With over 30,000 provider organizations and 400+ integrated partners, the company is founder-led and privately held, recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures.
Act as primary bridge between VA business stakeholders and ServiceNow delivery teams, eliciting and translating complex process requirements into platform solutions and managing the product backlog.
Lead process discovery, gap analysis, and requirements workshops, producing user stories, acceptance criteria, and functional specifications for Agile sprint execution.
Validate delivered solutions against defined criteria, facilitate UAT, and identify process optimization and automation opportunities within the VA ESM ServiceNow environment.
Kentro, an IT consulting firm, delivers innovative technology solutions to federal clients including the VA. The company holds ISO certifications and CMMI ratings, has been recognized for growth and culture, and employs a diverse team of experts committed to professional development and community impact.
Partner with project leadership to evaluate initiatives, develop user stories, and produce detailed artifacts including process diagrams and functional specifications.
Analyze end-to-end travel workflows to identify process gaps and opportunities for automation across customer-facing and internal operations.
Maintain high-quality documentation and partner with Product Owners, Engineering, and QA to translate strategic goals into executable requirements.
World Travel Holdings is the nation’s largest cruise agency and an award-winning leisure travel company with nearly 40 travel brands. With a top-rated franchise and a strong commitment to employee engagement and remote work, the company offers a people-focused culture.
Lead end-to-end requirements for complex cross-functional initiatives across the SDLC, partnering with business, product, engineering, and QA stakeholders to deliver measurable value.
Facilitate stakeholder workshops to analyze current processes, identify gaps, and design improved future-state workflows, creating clear deliverables like user stories and process flows.
Drive implementation readiness, documentation, and adoption while mentoring others and elevating best practices to support Upstream's mission and values.
Upstream Rehabilitation is the largest dedicated provider of outpatient physical and occupational therapy services in the country, focused on inspiring and empowering lives through purpose-driven care. With over 1,200 clinics and 8,000 employees across 26 brand partners, they lead the industry with data, technology, and innovation while fostering an inclusive work environment.
Serve as liaison between business stakeholders, technical teams, and project leadership to ensure alignment.
Analyze current processes, gather requirements, and document functional specifications for technical solutions.
Support project management, testing, and continuous improvement to deliver quality outcomes.
Peraton is a next-generation national security company that drives missions of consequence globally, serving as a leading mission capability integrator and transformative IT provider. With a focus on protecting the nation and allies, the company employs a large workforce supporting government agencies and U.S. armed forces branches across all domains.
Gather, analyze, and document business requirements from stakeholders, translating operational needs into functional specifications.
Manage intake, prioritization, and tracking of projects, coordinating delivery across QA, development, and release teams.
Serve as a subject matter expert across systems, establish process standards, and drive issue resolution and knowledge sharing.
ALTOUR is a globally recognized leader in corporate travel management and a division of Internova Travel Group. With over 1,000 team members and a presence in more than 80 countries, they focus on innovation and a collaborative culture that empowers employees to grow and thrive.
Gather and document business and platform requirements from stakeholders, translating them into functional specifications for development and support.
Act as a bridge between business, product, and engineering teams to ensure alignment and clear communication.
Support workflow orchestration, low-code platform configurations, and contribute to Knowledge Asset delivery including runbooks and UAT test cases.
Miratech is a global IT services and consulting company that helps visionaries change the world by supporting digital transformation for large enterprises. Retaining nearly 1000 full-time professionals and operating in over 25 countries, Miratech has a culture of Relentless Performance with a 99% project success rate.
Elicit, develop, and review business requirements to clearly define business needs and solution scope.
Document and refine requirements into detailed functional specifications without prescribing technical solutions.
Facilitate technical review sessions to ensure requirements are clear, testable, and aligned with solution design.
Toppan Merrill is a global technology leader that simplifies regulatory disclosure and communications with an intuitive end-to-end SaaS platform. The company values high-trust collaboration and is driven by world-class global teams, offering unmatched market expertise and customer service.
Provide systems engineering support for analysis of system under test (SUT) integration of COTS/GOTS products.
Perform performance analysis on business logic, data storage, processing, and transfer; evaluate test data needs.
Evaluate risk and impact for business operations based on requirements, criticality, configuration, and data management.
PSI is a government contractor providing Independent Verification and Validation (IV&V) services to support software delivery and modernization for Veterans Affairs. It offers a competitive total compensation package including paid leave, group medical, dental, vision, 401(k) with employer match, and invests in professional growth through certifications and tuition reimbursement.
Applies business and systems analysis expertise to lead system planning, architecture, and requirements definition.
Works closely with internal users and external customers to elicit, document, and translate business requirements into technical direction.
Provides technical and business domain leadership throughout the full development lifecycle while managing multiple initiatives.
Pathward is a financial empowerment company that works with innovators to increase financial availability, choice, and opportunity for all. They are a team of problem solvers and innovators who celebrate differences and embrace diverse perspectives.
Works with stakeholders to define and document current business processes and operational challenges.
Develops business architecture artifacts like capability maps and process diagrams for traceability.
Translates business needs into functional requirements and performs impact analysis.
Republic Services (NYSE: RSG) is a leader in environmental services, providing recycling, waste, and field services to customers across North America. With 42,000 team members and high employee engagement, they foster an inclusive, human-centered culture focused on sustainability.
Gather and analyze business requirements for digital platform enhancements and process improvements.
Bridge the gap between technical teams and business users, translating needs into clear user stories and functional specifications.
Support Agile delivery, testing, and software releases to drive continuous improvement.
SGS is the world's leading testing, inspection and certification company, recognized as a global benchmark for sustainability, quality and integrity. With 99,600 employees operating a network of 2,600 offices and laboratories, we work together to enable a better, safer and more interconnected world.
Analyze non-functional requirements and develop system artifacts using systems engineering principles.
Assist in identifying system behaviors aligned with client vision and maintain repository artifacts.
Collaborate on multiple tasks, evaluate risks, and communicate technical information to stakeholders.
Planned Systems International (PSI) is a government contractor providing IT services, supporting the Veterans Affairs Enterprise Testing Service. PSI offers a comprehensive benefits package and invests in employee professional growth.
Lead collaboration with business stakeholders to gather and document complex system requirements.
Perform advanced analysis of system functionality and end-to-end business processes.
Serve as senior point of contact for investigating escalated system issues and providing solutions.
Ventra is a leading business solutions provider for facility-based physicians, focusing on Revenue Cycle Management. The company partners with private practices and hospitals, fostering a collaborative culture.
Provides business analysis support for development, implementation, and maintenance of Technical Operations products.
Understands Government Programs regulations and ensures compliance with CMS and state guidance.
Uses data analysis and reporting tools like Excel and QlikView to support process improvements.
Navitus is a pharmacy benefit manager (PBM) focused on reducing drug costs to make medications more affordable. The company values diversity, creativity, and growth, fostering a collaborative culture for team members.
Analyze and model business processes and gather requirements to support Creatio platform implementations.
Configure Creatio applications using low-code/no-code tools and support the full project lifecycle.
Collaborate with developers, QA, and stakeholders to ensure alignment and conduct user acceptance testing.
Kyivstar.Tech is a Ukrainian hybrid IT company and a subsidiary of Kyivstar, one of Ukraine’s largest telecom operators. Over 600+ specialists work daily in mobile and web solutions, design, development, support, and maintenance of high-performance systems, fostering an entrepreneurial culture.
Lead customer requirements gathering process for large and complex efforts.
Develop, analyze, and document business, functional, and non-functional requirements.
Act as customer advisor and consultant, mentoring other analysts and supporting pre-sales activities.
Insurity empowers insurance organizations with configurable, cloud-native insurance software. As the largest cloud-based provider for the P&C market, the company fosters a culture of innovation, teamwork, and continuous learning among its employees.
Lead discovery workshops with stakeholders to understand business objectives and document requirements.
Design business processes by analyzing requirements, constructing models, and writing specifications/user stories.
Drive communications with stakeholders for enhancements, defects, and project deliverables, including facilitating demos.
Abingdon is a company that partners with university clients and Platform teams to deliver Salesforce solutions. They are a consulting-focused organization that helps clients achieve strategic priorities through technology and business process improvements.