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20 jobs similar to Customer Communication Coordinator

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$1,500–$2,000/mo
Latin America

  • Conduct follow-up calls on submitted bids to track status and gather feedback.
  • Book and confirm meetings and presentations for the senior sales team.
  • Proactively contact existing clients to maintain engagement and identify new opportunities.

Our client is a well-established company founded in 1970 in Miami. They specialize in providing turnkey commercial flooring solutions for large and complex projects across diverse markets including Corporate, Healthcare, Education, and Government.

US UK Canada Australia

  • Manage daily communications and scheduling efficiently.
  • Handle contracts and permits with precision and care.
  • Support project planning by accurately interpreting site plans.

20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets.

Global

  • Support operations, project coordination, order processing, and customer communications.
  • Respond to LinkedIn campaign inquiries and update CRM.
  • Process customer and partner orders, track shipments, and schedule projects.

20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets.

We’re seeking a Project Manager with strong customer-facing experience. This role is responsible for managing projects post–purchase order (PO). This position is not an engineering-focused project management role.

Qualdoc Staffing is a recruiting firm helping candidates find jobs and employers find people to fill them.

South America

  • Directly manage, build, QA, and deploy email campaigns and SMS messages within Klaviyo.
  • Maintain strong client relationships and translate their marketing needs into clear, actionable direction for the internal teams.
  • Maintain comprehensive project plans and timelines for all assigned clients, managing priorities and deadlines.

Lilo Social is a full-funnel growth marketing agency focused on delivering best-in-class services. They work across the entire life cycle of the customer journey, covering content creation, ad production, paid media, conversion rate optimization, and email/sms marketing.

Canada

  • Act as the first point of contact for inbound mortgage leads, answering initial questions and making clients feel supported.
  • Work with a high volume of inbound applications to determine timeline and needs, supporting brokers to manage their time.
  • Review applications for missing details, gathering necessary information and ensuring the file is "broker-ready" before handoff.

Wealthsimple is a financial company that aims to make financial freedom accessible to everyone regardless of age or net worth. They offer simple, smart investing, commission-free stock trading, and high-interest savings accounts.

$40,222–$48,267/yr
Canada 4w PTO

  • Manage a caseload of in-progress applications through the underwriting process
  • Coordinate and follow up on medical exam bookings with vendors and clients
  • Handle inbound calls and respond to client emails

PolicyMe is Canada’s leading digital insurance solution, offering straightforward and affordable financial protection for families. They operate with a remote-first culture and have sold over $10 billion in insurance coverage since 2018.

North America Europe

The Associate Customer Success Manager builds strong relationships with customers and delivers solutions in a one-to-many model. They identify customer needs and coordinate internally to ensure timely solutions are delivered. In this role, you will assist new OSV customers through the readiness process for Workday services.

OneSource Virtual (OSV) has helped more than 1,000 Workday customers take their teams from transactional to transformational with innovative technology and services.

Latin America

  • Manage schedules and provide administrative support.
  • Review payroll and assist with benefits and timesheets.
  • Support patient satisfaction and handle communications.

They operate a busy U.S.-based home care agency, providing support to patients and caregivers across various administrative and operational needs. The agency is seeking a reliable, detail-oriented, and compassionate Virtual Care Coordinator who can manage day-to-day communication and logistics.

Looking for someone driven to deliver exceptional client experiences. Responsibilities include building and maintaining strong client relationships. Also responsible for ensuring the timely and successful delivery of our solutions according to client needs.

INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected.

US

  • Maintain full ownership and accountability for initiating phone contact to potential study participants.
  • Conduct phone-based pre-screening interviews for potential study participants to determine pre-qualification status and eligibility for onsite screening visits.
  • Input and record patient information and call notes into CTMS database and other portals and systems in compliance with standardized patient enrollment processes and procedures.

M3 Wake Research is an integrated network of premier investigational sites meeting the clinical research needs of global biopharmaceutical organizations.

US

  • Handle inbound and outbound calls, conduct surveys, and gather feedback.
  • Ensure customer satisfaction and help clients improve their business strategies.
  • Collect and record accurate data from each call to provide detailed reports.

Kestell Company REALTORS is seeking a highly motivated and customer-centric individual to join their growing team as a Remote Call Center Agent.

Mexico

Drives organized, on-time execution of marketing and cross-functional initiatives by managing project workflows. Maintains clear communication and ensures alignment across teams. Strengthens operational efficiency through structured processes, centralized planning, and consistent stakeholder coordination.

Vonage is a global cloud communications leader helping brands accelerate their digital transformation through unified communications and contact center solutions.

Act as customer service liaison for the Occupational Medicine Team, managing all contacts through multiple channels. Resolve customer problems by clarifying their complaint, determining the cause of the problem, and providing appropriate solutions. Provide daily support to the sales team by assisting employer accounts’ requests.

CityMD is a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.

3w PTO

Build rapport with families, healthcare providers, and insurance companies in a compassionate and efficient manner over the phone. Educate potential families about the evaluation appointment, treatment process, and insurance process. Handle variable call-volume on multiple queues, averaging 40 to 70 calls a day.

Cranial Technologies is dedicated to researching, diagnosing, and treating plagiocephaly (commonly called flat head syndrome).

$37,440–$37,440/hr
US

  • Answer incoming inquiries from patients, answer questions, and schedule appointments
  • Make outbound phone calls to patients, pharmacies, and insurance companies
  • Create and triage tickets in ServiceNow

Talkiatry transforms psychiatry with accessible, human, and responsible care. They’re a national mental health practice co-founded by a patient and a triple-board-certified psychiatrist to solve the problems both groups face in accessing and providing the highest quality treatment.

US

  • Act as the main point of contact for all client-submitted cases and ensure regular follow-up and continuous communication.
  • Quickly diagnose and resolve client issues while ensuring that KPIs are being met regularly.
  • Coordinate with the client's help desk team to ensure seamless communication and collaboration.

Datacor provides software solutions, including ERP, CRM, Asset Tracking, Simulation and Formulation, to the process manufacturing space. They aim to equip the industry with intuitive products that solve customers’ problems and help them use data as a competitive advantage.

$20–$20/hr

  • Handle communications via phone, email, voicemail, faxes, and chat.
  • Conduct thorough intake assessments to understand patient needs and match them with an appropriate provider.
  • Ensure all patient interactions and transactions are accurately documented in the Electronic Health Record (EHR) system.

LifeStance Health is a mental healthcare provider striving to help individuals, families, and communities with their mental health needs. They are the fastest-growing mental health practice group in the country, valuing belonging, empathy, courage, and teamwork.

US

Answer high volume of incoming calls and place outbound calls, responding to patient inquiries related to healthcare services. Act as primary point of contact for patients via phone, email and chat systems. Convert calls to scheduled appointments for CHOICE clinics.

CHOICE is the largest provider of pediatric dental care in the Southwest United States, and we pride ourselves on delivering high quality care to children in our communities.

  • Be the primary point of contact for all providers.
  • Provide professional, accurate and timely responses to all provider inquiries.
  • Maintain a current knowledge of all contract requirements and objectives.

Machinify is a leading healthcare intelligence company with expertise across the payment continuum, delivering unmatched value, transparency, and efficiency to health plans.