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Mexico

  • Provide advanced technical support for APIs, platform functionality, integrations, and authentication issues.
  • Troubleshoot systematically using logs, monitoring data, and observability signals to identify root causes.
  • Create technical documentation and collaborate with engineering to improve product reliability and customer experience.

REST APIs OAuth2 Observability Tools AI Platforms

20 jobs similar to Technical Support Engineer

Jobs ranked by similarity.

$81,200–$135,300/yr
US

  • Leads technical working sessions to define solutions and recommends enabling technologies.
  • Executes business and technical requirements specifications and facilitates elicitation sessions.
  • Provides second-level troubleshooting and escalates issues while managing system enhancements.

Fulton Bank is a financial services company providing banking and related solutions. The company employs a large workforce and fosters a culture of continuous learning, work-life integration, and inclusion.

US

  • Build and scale AI-powered developer tooling including agentic coding workflows and policy-aware assistants.
  • Contribute to the evolution of CI/CD platform for faster, more observable deployments and stronger reliability.
  • Create paved paths and golden templates for developers to improve productivity and reduce support load.

ZenBusiness is a remote company based in Austin, Texas that helps entrepreneurs start, run, and grow their businesses by simplifying forms, taxes, and compliance. They have a supportive team culture with employees across the US and offer competitive benefits and equity.

UK Hungary Poland Turkey

  • Responsible for execution and administration of international benefit plans and programs.
  • Analyzes and interprets benefits data, supports benchmarking, and manages broker relationships.
  • Partners with HR, Finance, Legal, and business leaders to ensure market competitiveness.

Precision Medicine Group is the first global precision medicine clinical research services organization, designed to improve the clinical research and development process for new therapeutics. They integrate clinical operations, laboratory expertise, and advanced data sciences, with experience in oncology and rare disease.

Global

  • Test online sweepstakes registration processes and user journeys.
  • Evaluate platform usability, features, and overall user experience.
  • Produce clear, well-structured reviews and editorial content.

We are a growth agency that helps brands connect with top-tier people for grassroots execution. We specialize in sourcing, training, and managing brand representatives to drive measurable results.

US

  • Drive the strategic planning cycle partnering with key business partners to own P&L, cash flow, and forecasts.
  • Develop monthly and quarterly forecasts with aligned business leader partnership to improve forecast accuracy.
  • Work closely with the CFO and executive leadership to support company-wide strategic initiatives including M&A.

Unlimited PTO

  • Design and build user-facing components of services and products using modern web technologies.
  • Collaborate with backend engineers to integrate APIs and ensure seamless alignment.
  • Identify and address performance bottlenecks to enhance user experience.

Provable is a company building zero-knowledge applications for the Shield ecosystem. They are a fast-growing team passionate about privacy and transforming the digital age.

US

  • Manage permitting workflows and track project schedules to ensure compliance with Florida regulations.
  • Provide administrative support to leadership and coordinate with trade partners and team members.
  • Utilize JobTread, Microsoft Excel/Word, and other tools to manage project data and operational tasks.

A lean, fast-paced construction firm based in Florida specializing in permit-heavy, code-compliant projects. They emphasize accuracy, attention to detail, and navigating Florida's complex regulatory landscape.

$96,000–$120,000/yr
United States

  • Lead and develop a team of paid social professionals, providing mentorship and strategic guidance.
  • Manage paid social campaigns across Meta platforms, focusing on strategy, execution, and performance.
  • Act as a senior client partner, contributing to presentations, planning, and optimization recommendations.

Jobgether uses AI-powered matching to connect candidates with job opportunities, focusing on efficiency and fairness. It is a collaborative, remote company that prioritizes professional development and meaningful client work.

Germany

  • Design and develop core networking components for a large-scale Virtual Private Cloud, including control-plane and data-plane systems.
  • Improve scalability, performance, and resilience of critical network services, implementing capabilities like IPv6, VPC peering, and load balancing.
  • Collaborate with engineering teams to deliver reliable, secure networking and participate in design reviews and coding interviews.

Our partner is a leading cloud infrastructure platform, enabling large-scale AI and cloud services. They foster a highly technical, international engineering environment with a trust-based culture and strong emphasis on ownership and continuous improvement.

$144,000–$180,000/yr
US 3w PTO

  • Build trusted relationships with healthcare providers and multidisciplinary care teams to drive awareness and appropriate therapy starts.
  • Strategically plan and execute territory business plans to exceed goals, optimizing outreach and ensuring compliance.
  • Collaborate cross-functionally with internal teams and participate in patient advocacy events to support patient access and market growth.

Acadia Pharmaceuticals is a biopharmaceutical company focused on developing treatments for rare diseases, including the first FDA-approved treatment for Rett syndrome. The company fosters a mission-driven, collaborative culture with a focus on innovation and patient impact.

US

  • Support clients in implementing and adopting Lightcast data solutions, including APIs and Snowflake Data Shares.
  • Collaborate with Account Managers and Sales Engineers to guide clients through technical integration and troubleshooting.
  • Act as a post-sale technical resource, resolving customer issues and helping maximize solution value.

Lightcast is a global leader in labor market insights, helping organizations understand and leverage workforce data. The company operates globally with offices in the US, UK, Europe, and India, and partners across six continents.

India

  • Design and build scalable, fault-tolerant data pipelines for batch and streaming architectures.
  • Own data quality and observability end-to-end with monitoring, alerting, and automated testing.
  • Architect enterprise-grade datasets using appropriate modeling approaches like dimensional modeling or Data Vault.

The company builds foundational data infrastructure for analytics and AI at enterprise scale. The engineering team fosters a technically ambitious environment focused on long-term platform health and scalable architecture.

US

  • Guide strategic enterprise customers through cloud data engineering transformations, including performance testing and production-ready pipeline architecture.
  • Prove platform value by architecting solutions for big data, data warehousing, and lakehouse use cases.
  • Support technical sales through custom proofs of concept, workload sizing, and community workshops.

Databricks is the Data and AI company, providing a unified platform for data, analytics, and AI to over 20,000 organizations worldwide, including 70% of the Fortune 500. Headquartered in San Francisco with 30+ offices globally, it fosters a diverse and inclusive culture and offers comprehensive benefits.

Brazil

  • Provide first-level technical support via ticketing, email, and phone during night shifts.
  • Monitor systems and perform preventive maintenance to ensure availability and reliability.
  • Escalate complex issues to second and third-level teams while maintaining clear communication.

The company provides managed IT services and technical support for customer environments. It maintains a collaborative culture with a proactive approach to system monitoring and incident management.

Global

  • Lead the complete rebrand and repositioning of Keyrock as the market evolves from crypto-native to institutional.
  • Define and drive the marketing strategy across both institutional and crypto-native audiences.
  • Build a premium, forward-looking brand identity that commands attention.

Since 2017, Keyrock has been a change-maker in digital assets, providing liquidity across 80+ centralized and decentralized exchanges. We are a global, remote-first team of 200+ people across 40+ nationalities, with hubs in Brussels, London, Paris and New York.

$103,000–$110,000/yr
US

  • Serve as the technical counterpart to the Financial Systems Lead and administer NetSuite with advanced troubleshooting.
  • Design and maintain custom NetSuite configurations, workflows, saved searches, and SuiteScript solutions.
  • Support month-end close, data integrity checks, system integrations, and user access management.

HealthEdge offers AI-powered operational infrastructure for health insurance companies. We are experiencing strong market momentum with a growing number of health plans choosing us, and we are investing in the people who power growth.

$88,000–$110,000/yr
United States

  • Lead, coach, and motivate a team of Sales Executives to achieve net new customer acquisition targets and meet sales quotas.
  • Own recruiting, objectives setting, coaching, and performance monitoring of sales representatives.
  • Present sales reports and realistic forecasts to the management team, identifying emerging markets and market shifts.

G-P is a leading SaaS-based Global Employment Platform that enables clients to expand into over 180 countries quickly and efficiently. The company values a diverse, remote-first team and fosters an environment where innovation thrives and every contribution is valued.

US

  • Lead complex Medicaid initiatives, including policy development, program implementation, and project management for state agencies.
  • Build relationships with clients, stakeholders, federal partners, and vendors while overseeing junior colleagues.
  • Deliver client deliverables such as policy recommendations, compliance analysis, and status reports.

BerryDunn is a professional services firm that helps businesses, nonprofits, and government agencies solve challenges through tax, advisory, and consulting services. Since 1974, the firm has been recognized for its diverse and inclusive culture, focus on learning and development, and employee well-being.

US

  • Serve as a key point of contact for members seeking support with healthcare and wellness programs via phone, email, and live chat.
  • Help participants understand their eligibility, benefits, and available resources while resolving inquiries and escalations.
  • Support outbound outreach campaigns and accurately document member interactions across multiple systems.

This company connects individuals with healthcare and wellness programs and provides member support services. The team is collaborative and performance-oriented, with a focus on professional development and growth opportunities.

US

  • Build and scale a new customer lifecycle marketing function for consumption-based offerings, driving product adoption and engagement.
  • Collaborate with Marketing, Customer Success, Sales, Product, and Revenue Operations to turn customer insights into measurable business outcomes.
  • Establish experimentation processes, testing frameworks, and executive-level reporting on consumption revenue and product utilization.

Jobgether is a job platform that uses AI-powered matching to connect candidates with hiring companies. As a partner company, they manage applications and next steps for client roles, emphasizing inclusivity and equal employment opportunity.