Source Job

• Set the strategic direction of the practice, lead a team of Practice Managers, and drive the financial and operational performance of the business.
• Manage and mentor Practice Managers who oversee project managers, consultants, solution architects, developers, and team leads.
• Serve as the senior escalation point for complex client and project issues, bringing calm, clarity, and resolution when it matters most.

Pine's portfolio company is seeking a Practice Director to set the strategic direction of the practice, lead a team of Practice Managers, and drive the financial and operational performance of the business. They foster a high-performance, people-first culture.

• Oversees the day-to-day execution, coordination, and management of program operations.
• Manages workforce operations, monitoring performance metrics, supporting staffing and deployment activities.
• Supports issue resolution and maintains awareness of evolving program requirements.

Aptive partners with federal agencies to achieve their missions through improved performance, streamlined operations and enhanced service delivery. Founded in 2012 and based in Alexandria, Virginia, they employ 300+ nationwide and support more than a dozen agencies.

• Lead and manage operations across multiple regions, geographies, and client programs.
• Serve as the senior operational point of contact for key client relationships.
• Lead, mentor, and develop a multi-layered team of Directors, Senior Managers, Managers, and frontline supervisors.

InteLogix is a leading provider of integrated solutions, utilizing cutting-edge technology to provide exceptional customer experiences. They are committed to excellence and innovation, enabling them to redefine industry standards and create brighter futures for their clients and their customers.

• Delivery Management: Orchestrate end-to-end technical and operational delivery of the BetterUp platform, ensuring client requirements are understood and scoped effectively while contributing to strategic planning for enhanced client outcomes.
• Client Relationship Management: Establish and maintain strong post-sale relationships with executive and operational client leadership, acting as the primary point of contact for service delivery needs to ensure superior client experience.
• Governance and Risk Management: Design mechanisms to monitor delivery efficacy and value realization, develop continuous improvement strategies, and manage issue escalation and risk practices with client stakeholders.

BetterUp is a company focused on human transformation and professional coaching, providing a platform for personal and organizational development. It fosters a fun, inventive, and soulful culture with a team that values collaboration and employee support through personal coaching.

• Lead Project Management, Operations, and Cyber teams to ensure consistent execution of workflows.
• Partner with Sales and Advisory Services to support solution design and RFP responses.
• Own overall financial performance, including revenue, margin, forecasting, and portfolio health.

They simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. CGS combines cutting-edge technology with world-class personnel to deliver customized solutions that fit their client’s specific needs and value honesty through hard work and self-awareness.

• Partner with Account and Marketing teams to provide clear communication to clients.
• Manage portfolio budgets and communicate revenue shifts to senior leadership.
• Mentor, manage, and develop Project Management team members.

BGB Group is a healthcare advertising agency. They focus on delivering high-quality work that drives client satisfaction.

• Facilitate deliveries of Lumin Digital's online banking platform and ancillary products and services, creating and managing multi-phase project schedules with varying complexity.
• Consult with clients to understand requests and turn them into actionable items, coordinating with other project managers, partners, and vendors to ensure successful implementation.
• Educate stakeholders on issues, risks, and remediation plans, assembling and leading status meetings for key stakeholders to drive project goals.

Lumin Digital is a trailblazer in digital banking solutions, driven by a unique approach to technology, service, and people, empowering credit unions and banks by creating cutting-edge digital experiences to continuously serve, engage, and grow their membership base. The company is 100% cloud-native and fosters a culture of trust, respect, and boldness, encouraging continuous improvement, collaboration, and innovation.

• Lead day-to-day project coordination across active cloud optimization client engagements, ensuring alignment between internal teams and customer expectations.
• Track, organize, and drive completion of client requests, delivery tasks, and internal action items across multiple concurrent workstreams.
• Translate client needs into clear internal execution plans and ensure timely delivery of outcomes and business value.

Jobgether is utilizing an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements; the top-fitting candidates are identified, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

• Be the company representative to Mission Critical clients on multimillion-dollar time sensitive projects.
• Lead a team of employees, subcontractors and delegate client vendors to accomplish mission critical projects for client’s critical systems infrastructure projects.
• Develop procedures, methods and testing scripts for clients, projects, internally and externally for complex power, hydraulic and cooling systems.

Veolia North America is the top-ranked environmental company in the United States for three consecutive years, and the country’s largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. They have more than 10,000 employees working at more than 350 locations across the continent which allows them to provide a multitude of large-scale projects, multidisciplinary work teams and an OHS-oriented work environment.

• Accountable for the operational execution of the project plan for new customers or projects.
• Partner with client services to meet client expectations and revenue goals.
• Define and lead the creation of project implementation plans and identify process improvements.

Cotiviti provides payment accuracy and analytics-driven solutions. They offer a competitive benefits package and promote equal employment opportunities.

• Manage client on-boarding, program implementation and client education.
• Maximize sales growth, account penetration and retention by partnering with Sales.
• Project management of all client implementations, coordinating with internal departments.

Blackhawk Network (BHN) provides branded payment solutions to businesses, helping them grow revenue, increase loyalty, and engage consumers. It operates a global network with over 400,000 consumer touchpoints, offering gift cards, egifts, corporate payouts, and rewards.

• Own the end-to-end guest and employee journeys, ensuring every need is met at every touchpoint.
• Directly lead and manage onsite teams, ensuring they are highly engaged, well-trained, and delivering exceptional hospitality experiences.
• Own and manage the P&Ls for all properties in your area, ensuring high-revenue, low-cost operations that maximize profitability.

Kasa is a tech-enabled hotel and apartment hotel brand and manager. They partner with multifamily and boutique hospitality properties to deliver stylish, professionally managed accommodations, prioritizing automation and data-driven decision-making.

• Own team-wide performance metrics and translate the care model into operational workflows and performance targets.
• Lead and develop a team of behavioral health care managers and leads, building a culture that is accountable, collaborative, and mission-driven.
• Partner with clinical, finance, and operations teams to ensure care delivery performs against clinical, operational, and financial goals.

Protocol provides cancer-specific behavioral health treatment to patients by partnering with oncology clinics and cancer centers. We are a fast-growing, early-stage company focused on expanding access to care through strong partnerships with leading oncology providers.

• Own the end-to-end launch process for new enterprise gym partners.
• Develop and maintain standardized partner launch playbooks.
• Design and deliver onboarding and enablement programs for gym trainers and managers.

Jobgether uses an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

• Lead process improvement initiatives to increase compliance, efficiency, and quality assurance.
• Manage projects, gather requirements, build timelines, and drive completion of improvement initiatives.
• Create and maintain client- and member-facing marketing materials.

VytlOne is the nation’s only independent, fully integrated total pharmacy solutions partner. They have over 1,600 passionate professionals across nearly every U.S. state, and they operate as One Team, united by a bold mission and a spirit of innovation.

• Own the design and oversight of BES’s program operations systems, ensuring that operational infrastructure is well-planned, well-documented, and built for scale.
• Lead BES’s program survey strategy and feedback systems, ensuring surveys are thoughtfully designed, equitably administered, and aligned to program goals.
• Serve as an operational leader across the Programs department, ensuring program operations are coordinated, efficient, and well-integrated across teams and organizational priorities.

BES is a national nonprofit organization that identifies and prepares excellent leaders to transform education in their communities. Over the past two decades, BES has prepared leaders to found 200+ schools in 50 cities across 20 states and Washington DC, educating 72,000+ students.

• Coordinates cross-functional client teams to achieve client plans, revenue retention, satisfaction and growth.
• Serves as the primary client contact and trusted advisor for operational representatives, identifying needs.
• Manages client initiatives and projects, monitors program performance, and provides root cause analysis and recommendations.

Cotiviti provides payment accuracy and analytics-driven solutions, helping clients discover value from their healthcare data. They are committed to diversity and inclusion, offering employees a wide range of personal and family needs.

• Define and evolve the Client Success service model for a portfolio-based segment.
• Lead, coach, and develop a team of Client Success Managers responsible for a large portfolio of clients.
• Partner cross-functionally with Sales, Product, Marketing, Operations, and Finance to improve the end-to-end client experience.

Included Health delivers integrated virtual care and navigation. They aim to raise the standard of healthcare for everyone by breaking down barriers to provide high-quality care. They are an equal opportunity employer.

• Partner daily with BPO leadership to own performance rhythms; manage outcomes by ensuring BPO teams embody and amplify Wealthsimple’s brand, values, and standards.
• Own daily operational monitoring—tracking service level adherence, quality, CSAT, and handle time; diagnose root causes.
• Lead and prepare operational reviews with partners; approach problems from first-principles to identify and lead initiatives.

Wealthsimple's mission is to help everyone achieve financial freedom – by making financial services simple, transparent, and low-cost. We're Canada's largest fintech, trusted by over 3 million clients with more than $100 billion in assets. They move fast, own their work, and care deeply about the people using their products.

• Supports the Retrieval Operations team with new technology initiatives and system issue triage.
• Develops and delivers progress reports, proposals, and requirements documentation.
• Manages project dependencies, critical paths, milestones, and deliverables.

Cotiviti enables healthcare organizations to deliver better care at a lower cost through advanced technology and data analytics. They work with more than 180 healthcare payers.