Listen carefully to recorded conversations between a person and an AI voice agent.
Rate each agent turn on two 1–5 scales: Content (helpfulness/relevance) and Prosody (naturalness/expressiveness).
Write short, specific justifications for each score given.
Welo Data provides AI services, specializing in evaluating and improving AI voice agents through detailed audio rating. As a growing community of freelancers, they emphasize attention to detail and clear communication for project-based work.
Drive measurable value realization within the first 90 days post-sale and own renewal and expansion strategy for your portfolio.
Develop multi-threaded relationships across decision-makers and create structured success plans tied to customer KPIs.
Proactively identify churn indicators through behavioral data and develop structured save plans with clear ROI articulation.
Karbon is the global leader in AI-powered practice management software for accounting firms, providing an award-winning cloud platform that helps tens of thousands of accounting professionals work more efficiently. They are well-funded, ranked #1 on G2, growing rapidly, and have a people-first culture recognized with Great Place To Work® certification and on Fortune magazine's Best Small Workplaces™ List.
Provide timely, accurate support for 20-40 clients across US and Canada via phone, chat, and email.
Troubleshoot technical issues and collaborate with Developers and Business Analysts on complex problems.
Contribute to knowledge sharing, product feedback, and continuous improvement of support processes.
Infinity provides a highly customizable software platform that supports financial services access. They are a partner company managing applications with a focus on customer success and remote collaboration.
Provide customers and internal personnel with One Shot Quotes based on rating guidelines.
Communicate with terminal staff, dispatch, and sales to deliver timely and accurate quotes.
Work remotely while handling multiple tasks and maintaining professional communication.
Manitoulin Transport provides comprehensive transportation and logistics solutions across North America. With over 60 years of experience, the company focuses on innovation, safety, and reliable on-time delivery.
Provide inbound customer care via phone and email for a streaming service.
Troubleshoot billing issues, errors, and guide customers to suitable products.
Must have excellent communication, typing speed of 30+ wpm, and home networking knowledge.
Sutherland provides customer support solutions for various clients, including a major streaming service. Although employee count is not specified, they emphasize a team environment with internal promotion opportunities.