Respond to top-tier Members' requests via email and phone as their single point of contact, planning flawless travel experiences in French and English.
Proactively curate personalized travel as a Concierge by making recommendations and setting up on-site activities and services prior to arrival.
Support Members throughout their stay and beyond, assisting with restaurant reservations, transportation, travel delays, and accurately scheduling tasks for a seamless experience.
Accor creates unforgettable luxury hospitality experiences globally. It is an established employer of choice with a culture that celebrates diversity, fosters meaningful relationships, and champions responsible and innovative hospitality.
Manage inbound and outbound calls to guide prospective clients through the admissions process with empathy and professionalism.
Conduct consultative intake calls to assess needs, determine program fit, and maintain a personal admissions pipeline.
Complete enrollment documentation, schedule appointments, and maintain CRM records with same-day accuracy and accountability.
This company specializes in behavioral health and admissions coordination, providing services in a corporate administrative context. It is a professional organization operating in the healthcare sector, utilizing a virtual and performance-driven culture.
Handle inbound and outbound calls, providing clear translation and communication in both English and Portuguese.
Assist customers with billing, account updates, and general inquiries while maintaining accurate records of interactions.
Meet daily and monthly performance goals, escalating complex issues and adhering to company policies for customer service.
MCI is a Business Process Outsourcing (BPO) company that provides solutions like customer contact management, IT services, and staffing to diverse clients. It has over 10,000 employees across numerous brands and locations, fostering a fast-growing and recognized industry partnership.
Serve as the voice of Wealthsimple, explaining complex investment, trading, and personal finance concepts to clients in an accessible way.
Strategically solve client problems by managing their entire journey, from complex institutional transfers to back-office operations.
Embrace a Creator-Owner mindset by collaborating across teams like Product and Operations to improve financial tools based on direct client feedback.
Wealthsimple is a fintech company that helps people achieve financial freedom by providing simple, transparent, and low-cost financial services. It is Canada's largest fintech with over 1,500 employees in North America, known for a fast-paced, collaborative, and deeply caring culture focused on building products people love.
Drive customer retention and growth through adoption, support, and value demonstration for Digital and Smart Business Engagement model customers.
Nurture and support customers throughout their journey, meeting renewal targets and ensuring they become referenceable while tracking interactions in Salesforce.
Partner with global sales executives, support deal execution, and identify new opportunities by monitoring customer growth and product utilization.
QAD is a global leader in next-generation SaaS manufacturing and supply chain solutions. The company has a collaborative culture of smart, hard-working people and is focused on growth and opportunity.