Manage a portfolio of client matters, ensuring accurate billing, collections, trust balances, and account activity.
Proactively communicate with clients by phone, email, and text regarding billing and account concerns with professionalism and empathy.
Partner with attorneys and paralegals to address retainer needs and resolve financial matters, maintaining audit-ready documentation.
Cage & Miles is one of the largest and fastest-growing family law firms in Southern California, guiding clients through important life moments with expertise, compassion, and integrity. With 50-149 employees, they are a Top Workplace known for a collaborative culture and investment in their people.
Execute all core responsibilities of a Care Specialist, managing billing processes and ensuring accuracy.
Provide real-time chat support to team members, offering prompt guidance to resolve issues.
Handle and resolve tickets, complaints, and corporate escalations with professionalism and urgency.
Cable One is a telecommunications company that provides internet, cable TV, and phone services to customers across the United States. The company is an award-winning organization with a focus on diversity, inclusion, and community support, offering a collaborative work environment and opportunities for advancement.
Assist customers with natural gas billing, payments, and account inquiries.
Process payments, resolve issues, and update account information.
Maintain professionalism and follow privacy procedures in all interactions.
Five Star Solutions provides customer service for natural gas utility accounts. The company values diversity and is committed to cultivating a professional, diverse workforce.
Assist customers with natural gas billing inquiries and account issues.
Process payments and update account information accurately.
Handle customer concerns professionally and escalate when needed.
Five Star Solutions provides customer service support for natural gas utility accounts. They emphasize diversity and professionalism, though company size is not disclosed.
Serve as the primary point of contact for billing-related customer inquiries, including invoices, payments, and disputes.
Walk customers through billing questions, explain charges, and resolve discrepancies with a calm, personable approach.
Manage enterprise account billing, dunning communications, and vendor invoices end-to-end.
Databento is a market data platform that provides real-time and historical data across futures, options, and equities through a unified API. The company's team includes alumni from top quantitative firms and they offer a fully remote culture.
Play a critical role in shaping the patient experience from start to finish.
Own key aspects of service delivery and drive improvements based on patient feedback.
Collaborate with cross-functional teams to build a better future for sleep health.
Dreem Health is America's leading digital sleep clinic, powered by Sunrise's technology. Backed by Amazon's Alexa Fund and $35M in funding, we are a growing team committed to fixing the broken sleep care patient journey.
Provide knowledgeable and timely support by answering billing-related questions for MatrixCare's Home Health, Hospice, and Private Duty Care applications.
Diagnose and resolve complex financial or billing issues through phone and electronic communication, ensuring high-quality customer service.
Contribute to a comprehensive knowledge base by documenting new issues, frequently asked questions, and effective resolutions.
MatrixCare, a subsidiary of ResMed, provides cloud-based software platforms for home health, hospice, and post-acute care organizations. ResMed is a global leader in health technology with a diverse and inclusive culture that encourages innovation and individual expression.
Provides outstanding customer service and resolves inquiries via phone, email, or in person.
Supports dealership operations including billing, inventory, and training across multiple locations.
Travels at least 50% of the time to ensure consistent service standards and drive continuous improvement.
Packard Culligan Water is a family-owned dealership group providing water treatment products and services. They operate multiple locations with a culture focused on accountability, relationships, and exceeding expectations for customers and employees.
Act as liaison between client contacts and the VA, handling patient health information with extreme privacy.
Analyze VA claim payments using proprietary software to ensure compliance with state fee schedules.
Research, request, and submit medical records with claims to the VA or TriWest for correct reimbursement.
EnableComp provides specialty revenue cycle management solutions for healthcare organizations, leveraging over 24 years of expertise and an intelligent automation platform. The company has been a multi-year recipient of the Top Workplaces award and is among the top one percent of companies on the Inc. 5000 list for eleven years.
Respond quickly to customer requests via phone, email, or videoconference, providing invoice clarification and guidance on MYLE billing and payment platforms.
Understand and identify the source of customer problems and propose adapted solutions, collaborating with team members to resolve tickets.
Escalate tickets according to complexity and ensure high customer satisfaction.
MEDFAR Clinical Solutions revolutionizes healthcare with the MYLE Integrated Care platform, the first web-based EMR in Quebec. Trusted by 15,000 healthcare professionals daily, the company impacts over 20 million patients and was recognized on Deloitte's Fast50 and Fast500 lists, with a culture focused on transparency, collaboration, and innovation.