The Manager, Financial Counseling will lead, support, improve, and scale the Financial Counseling department at Equip, providing critical oversight of the team that manages inquiries from patients and families about bills, EOBs, out-of-pocket responsibility, and payment plan options. They will support Equip’s patients and families to stay in active treatment and removing any financial barriers to ongoing care. The role requires extensive health care experience in revenue cycle management, billing, claims, benefits verification, and patient customer service.
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The Revenue Specialist, Denials serves as the point of contact between major client contacts and the denial appeal process with the relevant payer. Responsible for the first denial audit and actions to fix outstanding claims. This position entails handling patient health information (PHI) while upholding strict privacy and security standards concerning confidential and proprietary data.