Remote Customer service Jobs · Computer Skills

• Assist clients in selecting and booking hotel accommodations, providing accurate info on amenities, pricing, and availability.
• Respond promptly and professionally to client inquiries via phone, email, or online chat, maintaining detailed records.
• Collaborate with team members, stay updated on hotel offerings and travel trends, and attend virtual training sessions.

We are a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel. We are committed to excellent customer service and helping travelers create unforgettable experiences worldwide.

• Provide heavy phone communication with customers, using various software tools to navigate accounts and process online sales and returns.
• Troubleshoot guest issues with orders and product inquiries, ensuring efficient escalation and resolution.
• Coordinate credit approvals and fulfillment of all online orders while offering product recommendations and substitutions.

Tommy Bahama creates a tropically inspired lifestyle focused on exceptional guest service, upscale products, and delicious food and drinks. The company has a diverse team including apparel designers, eCommerce and technology experts, and retail professionals, fostering a culture of relaxation and growth.