The Care Advocate team will be the primary point of contact for a specific caseload of clients across the country who engage with Lyra seeking high-quality outpatient mental healthcare. This role focuses on ensuring that clients receive assistance navigating their care options and are quickly connected to one of our outstanding Lyra network providers.

Join Binance's Customer Service team and be a part of a client-facing business function where exceptional support is our priority. You will arbitrate customer disputes, investigate trading activity, and identify product improvements. Ensuring exceptional service standards and high customer satisfaction is key.

The Service Coordinator manages and executes work orders efficiently, optimizing processes and ensuring quality and timeliness while adhering to PMO standards, requiring high communication in a fast-paced environment, receiving service and installation requests.

Assist in the wide variety of complex transactions and problem solving in connection with Annuity claims by handling customer and provider requests and providing information on multiple companies for a variety of products. Responsible for incoming and outgoing calls to claimants. Investigates moderately complex claims to resolution.

Promote and sell products to subcontractors, develop client relationships, and address client inquiries. Responsibilities include responding to calls/emails, external outreach, and leveraging client relations for new business growth. Provide client feedback to internal teams and support company growth.

The Patient Billing Associate will drive high impact initiatives that impact account growth, retention, and revenue through daily interactions with our customers. This role is on the front lines with our existing and potential customers, including clinics, medical staff, and patients. The Patient Billing Associate is a remote position.

Delight Abridge users every day by providing timely support in troubleshooting problems and answering questions. Provide user feedback to our product and operational teams to identify pain points. You will navigate our CRM tool to communicate with users, track contacts and resolutions for data analysis.

Lead, coach and develop a high-performing team of support agents ensuring that healthcare professionals using Clipboard Health get fast, reliable, and high-quality support. Responsible for driving performance, maintaining high support quality, and fostering a strong team culture. Prioritize customer experience and thrive in a fast-paced environment.

As a Sr. Product Support Specialist, serve as a trusted advisor and primary support contact for Premier customers. Troubleshoot cases, monitor and execute white-glove services, ensuring smooth execution of critical tasks related to customer notifications and alerts. Coordinate with Cloud Operations, troubleshoot delayed processing, and work closely with engineering teams to resolve customer-impacting issues.

This role involves customer service and problem-solving in a startup environment. As part of the Revenue Cycle team, the Billing Specialist manages billing inquiries and performs tasks such as eligibility checks, invoice generation, payment processing, and insurance claim submission, requiring flexible hours and strong communication skills.