Serve as the first point of contact, handling incoming calls from members and providers. Answer questions and offer guidance via the telephone with individuals in a prompt, courteous, and professional manner. The Account Advisor will resolves benefit and claims inquiries received via the telephone, in person, or other acceptable receipt method from our members or providers in the call center. Promotes and maintains a positive company image through direct contact with customers.
Job listings
WTW is hiring motivated Customer Service Representatives. This role involves managing customer relationships and providing a great customer experience to drive loyalty. Be an advocate for our participants and assist them with enrollment questions, applications, general concerns and questions about their accounts. Responsibilities include assessing client needs and communicating solutions, tracking contact attempts, and following compliance regulations.
The Service Advisor will primarily be responsible applying their automotive maintenance and repair expertise to provide support and guidance to Fleet Management leasing offices, clients, and vendors by reviewing orders for scheduled as well as unscheduled repairs. The Service Advisor recommends proper maintenance intervals, repair procedures, and pricing to ensure a properly maintained fleet while minimizing vehicle downtime and maintenance costs.
Enthusiastic and people-oriented professionals are needed to support customers of a global streaming media and entertainment giant. Build rapport with callers while sharing your love of movies, tv shows and animated stories. Grow with us in the future.
Support faculty and students with questions regarding online educational systems. Resolve user problems quickly and courteously; provide feedback on user opinions to identify problem trends. Conduct system testing for new applications, assist with website maintenance and administrative tasks.
The Client Support Specialist is responsible for providing excellent customer service through active listening and professional communication to identify root causes of customer issues and ensure timely resolution. This role involves maintaining engagement with customers, processing paperwork, invoicing, following order fulfillment, and participating in new customer onboarding.
The Patient Financial Specialist will engage with patient families to provide an elevated patient experience, giving accurate and timely financial details from onboarding through discharge. Responsibilities include financial counseling, handling client accounts, managing databases, and resolving inquiries. This role reports to the Manager of Patient Finance.
The Client Services Specialist plays a pivotal role in onboarding and offboarding properties within the property management portfolio. This role involves administrative tasks, document management, and coordination to facilitate the process from initiation to completion, working with stakeholders to ensure seamless transitions.
As a Virtual Call Center Agent, you will handle incoming calls, emails, and chats from customers in a friendly and professional manner. You will provide customer service by addressing inquiries, concerns, and complaints. There will be upsell opportunities, so update records with relevant information. Competitive salary and career advancement opportunities are provided.
A dynamic and customer-focused individual is needed to join as a Customer Service Representative. This remote role supports both B2B and B2C customers across various product lines. You will handle inquiries, troubleshoot technical issues, process orders, and provide product and warranty support. The ideal candidate is tech-savvy, adaptable, and committed to delivering exceptional service.