Remote Customer service Jobs • Organizational

As the leader and a key member of our Customer Success team, you will help craft the company's customer success strategies to build relationships with customers and collaborate with cross-functional teams internally to deliver consistently excellent customer experiences. You will collaborate with the CSM team and Delivery team to maintain and evolve customer success strategies, incorporating best practices and creating customer support content that effectively addresses customer needs and enhances their overall experience.

A detail-oriented, customer-focused Guestworks Solutions Coordinator is needed to assist vacation rental homeowners in our Guestworks Program. You’ll be the primary point of contact for homeowners, helping them navigate account-related questions, financial statements, rates, and revenue insights. Your role will be administrative, ensuring homeowners receive clear, accurate, and timely support.

We are seeking an energetic case manager to join our team, a group of compassionate people. As a Service and Support Administrator, you'll help people with disabilities reach their dreams and life goals by creating plans, assisting with self-direction, monitoring services, documenting progress, and removing barriers to improve their quality of life.

The Customer Success Specialist will establish and nurture strong relationships with clients, fostering a sense of trust and partnership. He/she will work with clients to define success metrics and develop strategies to achieve those goals. They ensure clients effectively utilize the product or service, providing guidance, training, and resources, proactively offering solutions before they escalate.