Assist clients with booking travel accommodations, managing reservations, and ensuring a smooth and enjoyable experience from the moment they inquire until the end of their stay. Coordinate hotel reservations and other travel-related bookings. Provide clients with accurate details about accommodations, amenities, and availability. Handle changes, modifications, and special requests promptly and professionally.
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Assist travelers with reservations, provide prompt communication, and help ensure seamless guest experiences. Research hotel options and secure reservations. Support clients with availability, rates, and questions. Ensure accuracy and attention to detail in all bookings. Maintain professionalism and timely responses.
We are looking for a motivated and detail-oriented individual to join as part of our Customer Experience and Business Support team. This role requires a strong commitment to customer satisfaction, operational efficiency, and administrative excellence. The position involves working closely with both internal teams and external clients to ensure smooth business operations and an exceptional customer experience.
The Returns Processing Agent will manage and administer transactional processes associated with the reverse distribution of operations to ensure compliance and accuracy of downstream reporting systems. This position will work directly with stakeholders and customers to validate return accuracy and resolve discrepancies while remaining within compliance guidelines and ensure customer service level expectations are achieved.