We’re hiring a Franchise Support Manager to help franchise owners thrive by building relationships, coordinating solutions, and collaborating across teams. Build trusted relationships with our franchise owners while also working closely with colleagues across marketing, training, and operations. Provide responsive, empathetic support and follow-through on client needs.
Job listings
The Patient Engagement Specialist provides service for inbound pharmacy phone calls and places outbound patient refill calls, assisting patients through the entire refill process. This role involves responding to patient requests, supporting health systems, checking prescription statuses, and helping pharmacies adjudicate electronic claims. They act as a point of contact between patients, pharmacy staff, clinical providers, and internal areas.
Coordinate production of client materials, or related services and maintain positive customer relations through active engagement of the customer through all stages of the manufacturing process. Engage customers to gather job requirements and translate them into detailed manufacturing/kitting instructions and shipping/postal instructions. Ensure job instructions are entered and verified in the various manufacturing or procurement systems and queued in to the production schedule.
$44,000–$70,000
USD/year
As part of the Customer Operations team, Operations Associates ensure timely and accurate resolution of complex customer inquiries through omni-channel communication, and partner with cross-functional teams to implement new systems and products. The ideal candidate is ready to learn and develop their career as a part of a dynamic and collaborative team.
Own customer relationships and ensure Sully.ai delivers a transformative impact to healthcare partners. Guide customers through onboarding, drive product adoption, and proactively identify opportunities for growth. Be a trusted advisor to clients, ensuring they achieve measurable outcomes.