Remote Customer service Jobs

You will be on the front lines with our users, assisting them with using Clair from the moment they sign up, and through the entire usage of Clair. You’ll be an internal Clair detective, mediating between our product teams, tech teams, partner teams, and our Clair users, making sure our users are having an amazing customer experience.

As a Senior Customer Success Manager, you will shape early-stage qualification activity, set up customers for success providing a top notch onboarding experience, and develop deep ongoing customer relationships to maximize learner engagement and satisfaction, providing highly-professional customer service to executives and managers.

As an Associate Deployment Strategist, you will focus on support operations and first-response triage while also owning a portfolio of key customer relationships. This role is ideal for someone who thrives in high-urgency environments, is energized by customer interaction, and enjoys cross-functional collaboration. You will manage TRM's customer support workflows via our ticketing system, resolve complex inbound support inquiries, and monitor customer usage trends to drive engagement.

The Customer Care Engineer plays a critical role in ensuring the stability and success of 1upHealth customers in production. This customer-facing role is responsible for triaging and resolving complex technical issues, monitoring data workflows, and collaborating with internal Product Development and Engineering teams to drive timely resolutions.

Mitek is seeking a hands-on, strategic leader to head Mitek’s North America Customer Support team and lead frontline support for critical products including MiVIP, Mobile Deposits, and Check Fraud Defender (CFD). This role is essential to drive high-quality support for our growing NA client base. You will coach and develop team members, assess product and operational gaps, and deploy and monitor efficacy of processes and tools.

Each day and each call can be different, finding new child sponsors, welcoming new donors, renewing event participants, and inviting donors to give monthly. As a Call Centre Agent, you will thank, connect, engage and inspire donors, finding creative new ways to delight on every call. This is a full-time, outbound, work-from-home position where you'll enjoy delivering world-class results autonomously.

Act as the first point of contact for company clients, resolve complaints and prevent additional issues by improving processes, and build & maintain a good relationship with assigned carriers based on trust and respect. Collaborate with internal departments to fulfill carrier needs, maintain up-to-date knowledge of assigned accounts and communicate with assigned carriers via email, text, or phone.

Runwise is seeking a highly motivated, results-oriented Customer Support Manager focused on business growth. You'll work with property companies, acting as a trusted advisor to help them run their heating systems efficiently, reducing energy usage and ensuring tenant comfort. The role involves troubleshooting, remote monitoring, and making settings adjustments to reduce fuel consumption.

As a Customer Support Specialist at Cherry, you will deliver exceptional customer experience on the front lines, solving questions from providers and borrowers. Responsibilities include handling inbound and outbound calls, live chats, emails, and texts, documenting interactions, and providing problem-solving resolutions. This role requires shift schedule flexibility, including weekends and some holidays, and the ability to de-escalate tough situations.

This role helps Wingspan deliver high-quality and empathetic support to contractors across the world as the face of Wingspan to our customers and the internal experts on their experience with our product. You'll own incoming customer requests and help resolve their issues via chat, email and phone. You'll become an expert on Wingspan’s product and customer experience and translate customer needs into detailed escalations and bug reports.