Remote Customer service Jobs

Job listings

$75,000–$127,000/yr
US Unlimited PTO

  • Own a dedicated book of veterinarians as their primary relationship partner, with clear retention and revenue goals.
  • Retain, engage, and grow shift volume through proactive relationship management and data-driven diagnosis of engagement drops.
  • Build community connection through 1:1 conversations, local events, and conference representation.

Roo is on a mission to empower animal healthcare professionals with opportunities to earn more and achieve greater flexibility. They have built a leading veterinary staffing platform connecting over 20,000 veterinary professionals with more than 9,000 animal hospitals, providing 3 million hours of healthcare and helping vets earn over $200 million.

United States Unlimited PTO

  • Provide technical support and guidance to ClickHouse users and customers via cases, chat, Slack, and meetings.
  • Develop solutions and share knowledge through documentation, knowledge base, blogs, and webinars.
  • Collaborate with global support, engineering, and go-to-market teams to enhance product functionality.

ClickHouse is a real-time analytics and data warehousing company serving over 4,000 customers, including Meta, Sony, and Tesla. Recognized on the 2025 Forbes Cloud 100, it is a fast-growing private cloud company backed by a $400M Series D.

$93,500–$110,000/yr

  • Serve as a flexible technical resource for challenging customer situations, partnering with CSMs on short-term engagements.
  • Lead hands-on platform optimization, configuration reviews, and best-practice tuning to prevent recurring issues.
  • Document session recaps, advise on underused features, and surface patterns to Product and Engineering for systemic improvement.

Abnormal protects the humans behind the world's most critical organizations from AI-powered cybercrime. With 4,500+ enterprises trusting their behavioral AI platform, they foster a culture of innovation and security.

$240,000–$290,000/yr

  • Lead and develop the creative team while building AI-, automation-, and DCO-enabled creative delivery processes for healthcare advertising clients.
  • Establish clear creative standards, review practices, and quality controls to ensure stronger work with greater consistency, speed, and precision.
  • Partner with cross-functional teams to implement scalable creative workflows that support modular content, dynamic versioning, and regulated compliance.

Real Chemistry is a global healthcare communications and marketing agency that blends scientific expertise, human-centered creativity, and AI-driven insights to serve top pharmaceutical and biotech clients. With a culture focused on connection and excellence, the company has been certified as a Great Place to Work and offers a supportive, inclusive environment.

  • Build and maintain strong client relationships, acting as the main point of contact for inquiries and escalations.
  • Facilitate onboarding and offboarding processes for properties, ensuring smooth transitions and training sessions.
  • Gather client feedback to identify improvements and generate reports on key performance indicators.

Asset Living is a third-party management firm that fosters thriving communities nationwide, managing multifamily, single-family, affordable housing, build-to-rent, active adult, and student housing properties. Founded in 1986, the company has decades of experience and is recognized as one of the nation's Best and Brightest Places to Work with a diverse team and a culture of winning.

  • Own the annual trade show and conference calendar, including which shows to attend and why.
  • Coordinate team attendance, logistics, materials, and on-site execution for roughly five shows per year.
  • Track and manage the event budget, own month-end reconciliation with Finance, and build scalable event systems.

Launch Potato is a discovery and conversion company that reaches tens of millions of people monthly through brands like FinanceBuzz and All About Cookies. We are a profitable, bootstrapped company with a remote-first team across 18 countries and our South Florida HQ.

$150,000–$180,000/yr
US Unlimited PTO

  • Lead and mentor a team of Mid-Market and Enterprise Customer Success Managers, driving retention and expansion.
  • Collaborate with Sales, Product, and Support leaders to ensure a seamless customer journey and positive experience.
  • Leverage data to track team performance, develop CSM playbooks, and manage risk for multi-shop operators.

Shopmonkey is the leading auto-repair shop software company, providing a cloud-based solution to help auto shops consolidate tools and streamline operations. Headquartered in Silicon Valley, the company has over 3500+ customers and was named #4 on Forbes' America's Best Startup Employers list.

US Unlimited PTO 16w maternity 8w paternity

  • Serve as the first point of contact, resolving member needs with warmth and professionalism in a single interaction.
  • Guide members through enrollment, eligibility, device setup, and scheduling with genuine care.
  • Maintain compliance, record interactions accurately, and provide operational support across multiple platforms.

Twin Health empowers people to prevent and reverse chronic metabolic diseases like type 2 diabetes and obesity using AI Digital Twin technology. The team is passionate, united by a shared purpose, and has raised over $100 million, named a Newsweek Top Most Loved Workplace.

  • Own the customer operating cadence from pilot kickoff through deployment, adoption, and final decision.
  • Coordinate stakeholders across customers, GTM, Product, Engineering, Security, and Legal for successful implementations.
  • Triage issues, drive accountability, and ensure structured feedback loops to Product and Engineering.

Tech Holding is a full-service consulting firm delivering predictable outcomes and high-quality solutions. Our team has senior experience from startups to Fortune 50 firms, emphasizing expertise, integrity, transparency, and dependability.

  • Serve as a trusted guide for students, explaining policies and financial aid with clarity and support.
  • Manage student caseload with proactive communication and sound judgment.
  • Handle escalated concerns effectively, turning challenges into solutions.

National University is a leader in innovative education, serving adult learners and working professionals with online and campus programs. With over 4,500 faculty and staff and 45,000+ students, we foster a supportive academic and work environment that values diversity and growth.