Remote Customer service Jobs

Job listings

Canada 3w PTO

  • You will own the day-to-day administrative workflows for lab and referral processes, ensuring accuracy and privacy compliance.
  • You will upload, route, and track lab results and referral information for timely clinician review.
  • You will respond to urgent lab communications, resolve incomplete documentation, and support public health reporting.

Maple is Canada's leading on-demand healthcare platform, connecting patients with licensed doctors and specialists. With over 8 million patients and 7,000 business partners, Maple empowers bold thinking and a motivated team to transform healthcare.

  • Manage a dedicated VIP player book with personalized outreach across SMS, phone, and email.
  • Oversee bonus execution to drive engagement and protect company margins.
  • Partner with product and retention teams to enhance the VIP lifecycle and experience.

Betr, founded in 2022, is the world's first real money gaming super app offering Picks, Social Sportsbook, Social Casino, and Arcade. Backed by top-tier investors, the company has one million paying users and is one of the fastest growing in the industry.

  • Debug and troubleshoot incidents with Sonatype products and solutions, reproducing defects and filing actionable issues for product engineering.
  • Replicate customer deployment environments using Docker, AWS, Azure, Kubernetes, and contribute to diagnostic tools and knowledge base.
  • Respond to customer inquiries via support cases, email, chat, and phone, and collaborate with engineering and product management.

Sonatype is a software supply chain management company that invented componentized software development and pioneered the software supply chain category. Trusted by over 2,000 organizations including 70% of the Fortune 100 and 15 million developers, we run the world's largest Java open-source repository, Maven Central, and are committed to constant innovation.

  • Provide support to customers via phone, email, and live chat while managing orders and returns.
  • Maintain customer records, resolve incidents efficiently, and assist with shipping labels.
  • Optimize the customer experience department by improving processes and communicating seller needs.

Max Retail is a cutting-edge technology platform that enables independent retailers and brands to sell excess inventory online. As a startup, we are empowering partners with tools to thrive in a competitive market.

  • Curate and quality-control classical music content based on digital music industry standards.
  • Manage, aggregate, and edit metadata for large-scale classical and non-classical data projects.
  • Work with project managers to ensure the best user experience across music content.

Welo Global is a company providing translation, localization, interpretation, and QA testing services for digital music content. They are hiring for a project-based role in Japan and offer benefits like personal leave, pension, and health insurance.

US 4w PTO

  • Provide real-time multi-channel support to veterinary hospitals, breeders, shelters, and other partners.
  • Handle a high volume of inbound and outbound communications in a queue-based environment.
  • Maintain strong attention to detail and follow standard operating procedures to resolve complex partner needs.

Trupanion provides medical insurance for cats and dogs in North America. The company offers a collaborative, casual, and pet-friendly environment where employees are encouraged to be themselves.

  • Coach agents to improve knowledge, engagement, and sales performance.
  • Collaborate with Operations Manager and Supervisors to develop and execute daily improvement plans.
  • Monitor calls and provide feedback via calibrations, one-on-ones, and live side-by-sides.

TP is a leading global provider of digital business services that partners with prominent brands to optimize operations through advanced technology and sustainable practices. With a global workforce of 500,000 across 300 languages, the company fosters a culture of inclusion and diversity.

  • Providing strategic leadership to the customer success team to enhance client relationships and understanding of business, human capital, and benefits issues.
  • Developing and implementing strategies to increase performance, revenue, and profitability through product portfolio analysis and new product development.
  • Collaborating with leadership to ensure strategic positioning for growth and maintaining industry leadership.

ComPsych Corporation is the world's leading provider of mental health and employee assistance programs. Serving over 163 million people in 200 countries, they are trusted by 40% of Fortune 500 companies and foster a culture of innovation and comprehensive care.

  • Expertly manage patient reception and coordinate essential administrative tasks.
  • Leverage technology for seamless operations and guide diverse patient populations.
  • Maintain provider schedules and ensure positive customer service atmosphere.

Dignity Health – Yavapai Regional Medical Center, part of CommonSpirit Health, is a not-for-profit integrated healthcare provider. It has grown into a leading regional system with two acute care hospitals and a network of clinics, fostering a strong sense of family and belonging among its team.

Unlimited PTO

  • Obtain and retain product knowledge for a wide variety of Granicus products.
  • Provide assistance in case escalations and monitor TSR cases as per Quality Control Process.
  • Own the customer experience by providing quality product and technical solutions to help customers achieve their goals.

Granicus builds technology that transforms the Govtech industry by bringing governments and constituents together. With over 25 years of experience, they serve 5,500 government agencies and 300 million citizen subscribers, and have been recognized on the GovTech 100 list and BuiltIn best companies.