Remote Human resources and recruiting Jobs · Europe

• Provide HR support via phone and email, logging inquiries and resolving through ticketing systems.
• Address employee questions on policies, benefits, and maintain high service quality with confidentiality.
• Handle sensitive information with integrity and take ownership of query resolution and individual metrics.

Sutherland is a global Business Process Outsourcing (BPO) company founded in 1986 in the United States. It operates in Kosovo with a focus on technical support and customer service, employing German-speaking staff for a world-leading online sales platform.

• Coordinate and organize webinars, trainings, presentations, and critical incident interventions for clients across multiple European countries.
• Collaborate with internal and external stakeholders, including the international headquarters in England/South Africa.
• Ensure quality control of training materials and provide administrative support via chat and email.

Lyra Health is the leading provider of mental health solutions for employers, serving over 20 million people globally. The company has delivered millions of care sessions and is known for its transformative care model.