Manage, support and service assigned accounts with a focus on customer retention.
Oversee the delivery of IT services to clients, ensuring service levels are met or exceeded.
Identify opportunities to increase customer satisfaction and value-add.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. They identify the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Lead discovery efforts to gather necessary information from clients and internal team members.
Translate business needs into detailed technical requirements for platform configuration, data schemas and system integrations.
Serve as day-to-day technical platform SME to internal and client teams
Bounteous is a digital transformation consultancy partnering with brands to create digital solutions. They have over 4,000 expert team members across the Americas, APAC, and EMEA, delivering innovative and strategic solutions.
Manage, support and service assigned set of accounts with focus on customer retention, providing daily customer support interactions with the Managed Services Engineers and Consultants.
Identify ways to increase customer satisfaction and increase value-add for customers.
Serve as a stable escalation and contact point for support requests and escalations on behalf of our customers.
Planet Technologies is the nation’s leading Microsoft services provider to the public sector. They have significant experience in deploying business intelligence, cloud services, unified communications, and systems management.
Analyze recurring issues and implement improvements.
Advocate is a mission-driven organization helping people access government benefits and support. They combine expert advocacy with technology to streamline complex processes.
Maintain and optimize the current Salesforce implementation for long-term maintainability and scalability.
Partner with business stakeholders to understand underlying needs and recommend improvements.
Perform enhancements, automation, and development within Salesforce, including adjusting system logic and building complex flows.
Habitat Health aims to enable older adults to age independently and joyfully at home, supported by comprehensive health care. They offer personalized clinical and social care and health plan coverage through PACE, partnering with leading healthcare providers like Kaiser Permanente.
Create a strong partnership with executive leaders in sales, marketing, finance, and professional services
Lead the technical side of the enterprise digital transformation program to move Veeva to a new generation of CRM, SFA, and PSA systems
Direct a portfolio of enterprise projects in direct partnership with the business, and contribute to the overall IT enterprise portfolio management process
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies, they surpassed $2B in revenue and became a public benefit corporation (PBC), balancing the interests of customers, employees, society, and investors.