Own complex technical escalations and manage corporate IT environment, including access governance, identity administration, and SaaS management.
Handle L1 escalations, onboarding/offboarding, and security incidents with end-to-end ownership.
Drive automation and process improvement using scripts, APIs, and AI to enhance IT support efficiency.
The company is a globally distributed technology organization supporting a complex, enterprise-grade product ecosystem. It fosters a flat, transparent culture with strong emphasis on ownership, collaboration, and continuous learning.
Own identity and access engineering in Okta, managing group strategy, SSO, and lifecycle automation to keep access secure and user-friendly.
Run endpoint engineering across a macOS-first fleet with Workspace ONE, handling provisioning, patching, encryption, and compliance reporting.
Build automation to reduce IT load, including onboarding, deprovisioning, and access reporting, while serving as the technical escalation point.
LiveKit builds infrastructure for the voice-driven era, enabling developers to build, test, and deploy voice AI applications. Founded in 2021, the company powers voice AI for OpenAI, xAI, and thousands of others, collectively facilitating billions of calls yearly, with a culture of engineering excellence and remote collaboration.
Provide Tier 1-2 technical support across Windows and macOS, managing tickets via systems like HappyFox.
Own end-to-end user lifecycle management, including onboarding, offboarding, identity and access control.
Administer Microsoft Intune, Google Workspace, and assist with SOC 2 and HIPAA compliance.
Nadia Care is reimagining maternity care to improve pregnancy, birth, and postpartum experiences for underserved communities by providing trust-based engagement and wrap-around support. As a growing, remote-first team, we value empathy, collaboration, and resilience in our mission to deliver meaningful care.
Own end-to-end IT provisioning for new hires and provide day-to-day technical support.
Identify repetitive processes and design AI-powered automations using tools like Claude, Zapier, or n8n.
Collaborate with People, Technology, and business teams to improve digital workplace operations.
The company is a fast-growing, remote-first organization leveraging technology and AI to improve employee experiences. It has a culture of trust, collaboration, optimism, curiosity, and professional growth.
Provide seamless tech support and manage day-to-day access, security, and hardware requests for a distributed team.
Orchestrate exceptional onboarding and offboarding experiences, collaborating with People Operations and vendors.
Implement support models and security guidelines, working alongside Legal and Procurement to maintain operational efficiency.
Newsela is a leading education technology company dedicated to meaningful classroom learning for every student. They deliver integrated, AI-powered solutions for K–12 classrooms and support a distributed team of 500+ employees.
Handle help-desk tickets, device lifecycle, and onboarding/offboarding for a globally distributed company.
Administer Google Workspace, deploy security policies, and manage endpoint compliance.
Support office networking, AV equipment, and write documentation for IT processes.
Runway is building AI to simulate the world through merging art and science, aiming to create general-purpose world models for robotics, disease, and scientific discovery. The company is a fast-growing AI startup with a small, globally distributed team of creative and ambitious people.
Provide expert IT Operations support to employees across a globally distributed organization.
Mentor and coach other IT Operations team members and help them troubleshoot complex issues.
Lead root-cause analysis for recurring or high-impact operational issues and implement scalable improvements.
Tines provides an intelligent workflow platform that applies AI, automation, and integration to drive business results. Founded in 2018 with co-headquarters in Dublin and Boston, the company serves a diverse range of customers from startups to public companies and fosters a culture of simplicity, speed, and soundness.
Conduct comprehensive audits of both organizations' technology environments.
Develop a phased migration roadmap for email, file storage, and identity management.
Configure and test email routing, file migration, and directory synchronization.
We are seeking an IT integration contractor to assist in the technical planning and execution of a significant corporate acquisition. The project requires deep expertise in Google Workspace and Microsoft Office 365 ecosystems.
Lead and scale IT operations strategically, including FinOps automation, security resilience, and vendor management.
Handle hands-on tasks like provisioning accounts, troubleshooting Google Workspace and Zoom, and onboarding new hires.
Mentor a team of 4 and drive workflow automation to reduce manual effort and support organizational growth.
Lemnis is a public charity dedicated to harnessing transformative change to expand learning for all. We are a growing, innovative organization with a collaborative and inclusive culture, committed to fostering an environment where every team member can thrive.