Own service desk operations and drive internal systems excellence. Responsible for both leading support operations and administering core business tools, continuously improving how our systems run. Troubleshoot complex issues, lead ticket flow design, standardize internal processes, and partner with automation engineers and InfoSec to evolve how IT supports the business.
The Sr. IT Business Analyst partners with business leadership to understand and clearly define their challenges and opportunities and to recommend technology solutions that address them. This role acts as a liaison between internal and external stakeholders and service providers to drive change and implement technology solutions, including JDE support and process improvements during product development and quality assurance phases.
Performs a variety of duties to successfully integrate ERP (Enterprise Resource Planning) solutions on a global scale, works closely with corporate project management team to coordinates ERP project activities resulting in enhanced and optimized business processes, solutions and performance. Performs ERP resolution efforts and assumes lead role in coordinating ERP integration with IT. Works with ERP vendors to ensure the most efficient and effective ERP environment is in place to support business operations.
Carry out 1st level support on all IT related equipment. Provide local onsite & remote support for IT issues. Creating incidents when needed in ticketing system and directing tickets to correct local OSS and Global teams. Will be responsible to roll out all Global & Local projects as assigned. Identify & escalate priority issues to IT Management Responsible for IT Clients, Telephony, Mobiles & Events in the region. Any other tasks as assigned by the IT Management team.
You will provide strategic visionary and tactical leadership for a team focused on smoothly transition new IT products and services or changes to existing IT products or services into production in a global enterprise. You will ensure that both the support teams (Field Services, Help Desk) and other partners are prepared for changes being made to the technology experience. This is done by working collaboratively across our teams to gather information about changes.
The Snr. Project Manager is responsible for the planning, management and control projects run by the IT team in the delivery of technology to the Ergomed business, delivering systems and capabilities into production within defined timelines and budgets. Responsibilities include creating project initiation documentation, managing project plans, engaging stakeholders, and ensuring quality requirements are met.
Under minimal direction, the Lead Analyst designs, builds, tests, trains, and supports the Electronic Health Record (EHR) system within the Hospital Billing (HB) application and plays a pivotal role in the optimization and configuration of EHR system. This role collaborates with cross-functional teams to ensure the effective utilization of Epic applications to enhance patient care and operational efficiencies.
As an IT Solutions Engineer, you play a key role in connecting our IT capabilities with Huntress's evolving business needs, helping us think strategically about technology and how it can help our business scale and grow. Your work involves building strong partnerships across our business units, understanding their unique goals and challenges, and serving as a knowledgeable guide for their technology solutions.
We are looking for an experienced IT Director to oversee all IT functions in our company. This person will be in charge of the IT team and will be experienced in creating and implementing IT policies and systems that will meet objectives. The IT Director will collaborate to create an IT strategy based on corporate objectives and a mission to deliver innovative solutions to seize business opportunities.
Provide technical support for the Nextgen EHR platform, including triage, troubleshooting, and resolution of issues. Collaborate with clinical and operations staff to understand workflows and translate requirements into system configurations. Develop and maintain documentation for Nextgen EHR processes and configurations. Implement and manage system updates, patches, and upgrades for the Nextgen EHR platform.