Provide expert-level, customer-facing support across complex cloud network environments.
Take ownership of critical networking systems, troubleshooting incidents and driving resolution within defined service levels.
Configure, administer, and troubleshoot switches, firewalls, load balancers, IPsec VPNs, and WANs.
The company provides cloud infrastructure and network solutions for enterprise customers. It operates with a focus on technical excellence and continuous improvement, supporting mission-critical environments.
Take ownership of cloud compute operations, including cluster provisioning, capacity planning, and fleet management.
Serve as a senior escalation point for complex customer issues and provide guidance to Level I engineers.
Monitor and optimize infrastructure resources, track KPIs, and drive continuous improvement.
The company specializes in cloud compute operations and virtualization infrastructure. It is a partner-driven organization that values reliability, scalability, and continuous improvement.
Lead major incident resolution and act as Subject Matter Expert for product areas, mentoring junior engineers.
Provide advanced technical training to TAC, Upgrade, and Project Engineering teams.
Collaborate with development to resolve complex escalations and improve support tools.
FUJIFILM Healthcare Americas Corporation provides cutting-edge healthcare solutions including diagnostic imaging, enterprise imaging, endoscopic and surgical imaging, and in-vitro diagnostics. The company is part of Fujifilm, a global organization with over 70,000 employees, guided by the purpose of 'giving our world more smiles.'
Provides remote technical support for Synapse products and troubleshoots complex issues across multiple software and hardware systems.
Collaborates with peers and Lead Team members to develop innovative solutions and documents cases for knowledge base articles.
Maintains expert knowledge of medical imaging products, monitors TAC phone system, and ensures positive customer surveys and accurate documentation.
FUJIFILM Healthcare Americas Corporation develops cutting-edge healthcare solutions across diagnostic and enterprise imaging. With over 70,000 employees globally, we are driven by our Group Purpose of 'giving our world more smiles' and offer a dynamic, flexible work environment.
Lead network deployment activities during customer onboarding, ensuring technical quality, reliability, and a strong customer experience.
Design and architect secure, scalable network topologies for diverse cloud and enterprise environments.
Automate network deployments and operational tasks to improve consistency and efficiency.
Our partner is a global cloud infrastructure company providing managed services and enterprise solutions. They operate data centers worldwide and foster a collaborative environment focused on customer success and technical excellence.
Design and implement scalable solutions for data center, cloud, and network infrastructure.
Gather requirements and propose hardware, software, and business continuity solutions.
Assess and design migration solutions from on-premises to cloud environments.
New Era Technology securely connects people, places, and information with end-to-end technology solutions at scale. With a global team of over 3,000 professionals, they foster a team-oriented culture focused on continuous learning and inclusion.
Execute complex IT project implementations with limited oversight, including technical analysis, system integration, and infrastructure deployment.
Act as a technical escalation point and collaborate with engineers and stakeholders to design and deliver solutions aligned with client expectations.
Leverage AI and automation tools throughout the project lifecycle to improve efficiency, consistency, and quality of deliverables.
RFA is a technology services provider specializing in IT project delivery with an AI-native approach. We focus on executing complex mid- to large-scale projects and operate with a collaborative, cross-functional team culture.
Provide 3rd level support for client and internal computer infrastructure, including anti-spam, web-filtering, network perimeter defense, and remote access solutions.
Manage and support storage, virtualization platforms, Microsoft Active Directory, Exchange, and Office 365, handling all phases of migrations and upgrades.
Coordinate with network engineering, telephony, and provisioning teams, and work directly with clients to define service levels and assess delivery improvement solutions.
RFA provides IT infrastructure support and management services to clients. The company focuses on delivering complex technical projects and maintaining server, network, and security systems.
Administer Windows and Linux systems, including Active Directory and server maintenance.
Troubleshoot network, virtualization, and backup issues across enterprise infrastructure.
Manage L2 tickets, support hardware, and maintain documentation for reliable service delivery.
This company provides IT services and infrastructure support. It is a growing technology services environment with a collaborative, values-centered team culture.
Monitor system-generated alerts and respond to support requests via phone, email, and ticketing systems.
Triage infrastructure, endpoint, network, and security alerts while troubleshooting first-level technical issues.
Collaborate with Tier 2 and Tier 3 technicians and maintain accurate ticket documentation for escalations.
Our partner is a technology-focused organization that delivers managed IT and network operations services. They foster a collaborative remote culture and support career growth through continuous learning and certification reimbursement.