You will function as the voice of Twilio to our customers and partners and function as a subject matter expert for Twilio’s platform. You’re a strong communicator to both technical and non-technical audiences via phone or email, and you’re able to empathize with frustrated customers from all backgrounds.

Responsible for implementation, configuration, and support of SAP Integrated Business Planning (IBP) solutions, particularly in Demand, Supply & Response, Inventory Optimization (IO), and Sales & Operations Planning (S&OP); requires understanding of SAP IBP functionalities and experience with SAP Advanced Planning & Optimization (APO). Will collaborate with stakeholders to optimize supply chain processes and drive business improvements.

Help customers design and implement efficient, performant, and scalable technology architectures centered around Mambu. Advise, consult, and train customers on the usage of Mambu’s integration capabilities to ensure use of best practices. Coordinate with product and engineering teams to identify enhancements and improvements.

Deliver exceptional customer support by addressing and resolving technical issues related to multi-cloud environments. Troubleshoot problems, offer tailored solutions, and ensure a seamless experience. Proactively monitor, diagnose issues, and implement effective resolutions, adhering to best practices and security standards across different cloud providers.

The IT Portfolio Administrator ensures applications are managed and updated to support enterprise activities, continuous improvement, and information access for users. Responsibilities include providing initial support for user issues, managing enhancements and upgrades, and maintaining user set-up.

In this role, you will work with a small set of enterprise customers to provide direct technical and architectural guidance for the Red Hat Ansible Automation Platform. You will tailor support for each customer's environment, facilitate collaboration with their other vendors and advocate on their behalf.

The Senior Infrastructure Engineer will be responsible for implementing, maintaining, and supporting the Microsoft 365 platform with a focus on Microsoft's Identity, Mail, Collaboration, and Compliance products and services, as well as helping support Wealth Enhancement's Windows server and storage systems and services.

We are looking for a proactive IT Operations Engineer II to oversee and optimize our IT environment, with a strong emphasis on automation, user management, security configurations, and tool integrations. You will collaborate with IT leadership to design, implement, and maintain effective workflows across various platforms. As a level II engineer, you will take on more complex projects and mentor junior team members.

Provide fast and reliable support and service for our internal teams based in Vancouver, Toronto, Berlin, and remotely. You will be responsible for providing technical support to our internal teams. You will demonstrate strong communication skills, service excellence, and the ability to troubleshoot technical problems quickly and effectively.

Ensure smooth and stable operation of data center infrastructure, points of presence, and our own backbone network, also design and develop data center networks with thousands of server ports, InfiniBand-based GPU cluster interconnect networks, and automation and management tools for such networks.