Drive data-driven strategies to achieve business KPI and execute them efficiently. Optimize products and processes to ensure scalability and excellent user experience. Research market trends to identify user acquisition strategies. Collaborate with stakeholders to drive alignment and achieve business objectives. Support the Operations Director with designing strategies and mentorship to drive team growth.
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Play a critical role in driving organizational initiatives and ensuring programs deliver value and meet their intended goals. Act as a change agent, who encourages us to Strive for Better every day and will help us successfully deliver on iRhythmβs strategic initiatives. Our work environment is fast-paced, with a collaborative atmosphere. Delivers innovations that improve the quality of health care and the patient experience.
The VP, Field Operations provides leadership and direction to achieve financial goals and strategic objectives. They collaborate with the Territory SVP in the development and implementation of the Regionβs revenue plan, budget, and customer experience. The role involves leading strategic initiatives, championing safety, and ensuring regulatory compliance across Air Methods operations.
As the Senior Director of Product Operations, you will be responsible for optimizing how our product development teams work and scaling processes to support Calendlyβs growth. Key responsibilities include: Operational Efficiency & Product Lifecycle Management Design, implement, and optimize processes for strategic planning and product development Oversee product release processes, ensuring timely and successful launches.
This pivotal role is responsible for defining and executing a scalable, AI-enabled, data-driven, and proactive customer success experience for our global portfolio of customers. You will leverage automation, data analytics, and self-service resources to drive customer adoption, health, and retention, complementing our high-touch Customer Success programs. The ideal candidate will be a strong leader with experience leading customers to value.
The Distribution Alternate Project Manager (DAPM) shares responsibility for the performance of work and oversight of all contract matters relating to daily operations of this contract. The position assists the Distribution Project Manager with tracking, reporting, purchasing and other administrative duties. The Alternate Distribution Project Manager shall have the ability to deploy globally in support of emerging requirements, within 48 hours of notification.
Responsible for monitoring and taking action on email, task system, and phone requests for order entry and general support. You will ensure smooth information flow and timely execution of tasks within the organization. Your primary responsibilities will include pricing, promotion, product, and customer setup, task-based order entry, and providing support to the different teams on Encompass and Encompass Mobile, our internal systems.
The Manager, Application Support provides day-to-day tactical and personnel management of the Customer Support team to include managing productivity, personnel, and technical product issues. This position leads the team to enhance the overall customer experience while achieving departmental and company directed goals. The role involves overseeing daily operations, developing reporting, and collaborating with cross-functional teams.
The Associate Director, Patient Access Operations supports the Companyβs Field Access and Patient Support Program (PSP) teams through data analytics, project management, and operational excellence. This role manages operational infrastructure, oversees contracts, and optimizes data, partnering with leadership and collaborating cross-functionally to ensure strategic alignment across access initiatives.
ZΓ³calo Health is seeking a seasoned, mission-driven Director of Patient Support to lead and grow a high-performing, distributed team responsible for engaging patients and driving retention across multiple channels. This leader will be accountable for all aspects of team performance, from outreach and intake to issue resolution and appointment scheduling. Requires building systems, coaching to metrics, and scaling workflows across regions.