Lead a cross-functional team of ML Engineers and Software Developers, owning the strategic direction of the team's projects. Drive the development of next generation of model and AI features, guiding the team through technical challenges and delivery. Build a culture of good engineering and research practices, striving to maintain efficiency and technical excellence as we scale up.

Drive the next phase of Articulate’s growth, using a collaborative and evidence-guided approach to build transformative experiences customers love, focusing on products that enable customers to localize and deliver training globally. Collaborate with design, engineering, product marketing, and data teams to deliver customer value and define key metrics for optimization.

As the central point of coordination for AI-related projects, you will bring structure to unstructured processes; collaborate with technical and non-technical stakeholders to keep work aligned and on track; create and manage project trackers and documentation;proactively identify blockers and help resolve cross-functional friction.

Lead the Semantic Analytics portfolio, including Intent Analyzer and Analytics Studio, shaping strategy and driving its execution. Reimagine how enterprises extract meaning from conversational data, integrating Generative AI into analytics workflows and intelligence products. Collaborate with cross-functional teams to deliver scalable, high-value solutions.

Lead the product vision, strategy, and execution to drive the evolution of a category-defining SaaS platform, defining the product strategy and executing a bold vision that makes Appcues the leader in user engagement, leveraging legacy, customer base and data asset to build a beautifully simple and autonomous product that removes complexity for our customers.

You will be responsible for overseeing multiple internal projects, with a focus on process optimization, documentation and effective resource management. These internal projects will span our company focuses in AI, Web3 and commerce, involving building prototypes, POC’s, and reference architectures. The resourcing will primarily come from our engineers who are between client projects.

Oversee the planning, execution, and delivery of AI-driven initiatives, bridging the gap between technical teams, business stakeholders, and end-users. Complete projects on time, within scope, and aligned with organizational goals. Define project objectives, scope, and resources, while also monitoring AI models and ensuring compliance with ethical standards and regulations.

Oversee the development of technology, SOPs, and resource workflows to support Operations Managers and Associates in executing their responsibilities efficiently and autonomously. Design and maintain workflows using tools such as Airtable and SQL to optimize data handling and streamline operations, connecting systems and building workflows that reduce manual effort and improve outcomes.

As a Technical Product Manager, you'll be at the heart of transforming healthcare organizations, driving real-world impact through AI Agents. You will use skills in data analysis, customer discovery, and project management to understand customer needs, crafting high-impact roadmaps. You’ll work closely with cross-functional teams to ensure that AI Agents deliver enhancing efficiency and patient outcomes.

In this role, you will collaborate closely with product-line-specific product managers and our Director of Product Management to translate the strategic vision for AI capabilities into actionable tasks, driving the successful integration of AI features across our product lines.