Define and evolve the product vision for how members discover, understand, and use their benefits.
Own the end-to-end product roadmap for member-facing benefits and enrollment features including Member-facing and administrative components.
Establish a single source of truth for benefit content and configuration, mapping legacy data and behaviors into a unified model with engineering and fellow PMs.
Transcarent is the One Place for Health and Careᵀᴹ, bringing medical, pharmacy, and point solutions together. More than 1,700 employers and health plans rely on us to provide information, guidance, and care, empowering health consumers with more choice.
Lead Talkdesk’s Strategic HLS Healthcare & Life Sciences (HLS) customer implementation projects from kick-off to completion.
Manage multiple customer projects simultaneously; work with customers, partners, & internal solutions consultants to drive positive progress.
Proactively identify risks pertaining to time, scope, & budget and develop comprehensive mitigation strategies with clear communication plan.
Talkdesk is pioneering a new era of Customer Experience Automation (CXA), redefining how the world’s most admired brands interact with their customers through AI. Its global team of innovators is customer-obsessed and building AI-first solutions that put empathy, trust, and transparency at the center of every interaction.
Work with business teams to understand key cross-functional operational workflows.
Own and execute the product roadmap for the Field Enablement workstream.
Act as the primary product authority for Salesforce Service Cloud implementation.
Aledade, a public benefit corporation, empowers independent primary care. They were founded in 2014 and have become the largest network of independent primary care in the country, with a collaborative, inclusive, and remote-first culture.
Drive the product vision and roadmap for our AI agent platform.
Partner with clinical operations to understand how care managers work and where AI can help.
Define evaluation frameworks and success metrics for AI agent features.
Pair Team is a public benefit corporation and AI-enabled medical group that partners with shelters, food pantries, and community organizations to deliver “whole-person” care to the 115 million Americans who rely on the safety net. They are currently the largest complex care provider in California with over 500 employees and are expanding nationally. Their model replaces fragmented healthcare and social services systems with one trusted relationship for all medical, behavioral, and social needs.
Lead project planning and manage multiple, ongoing software implementations
Define project scope, goals and deliverables
Track project deliverables and manage risk and issues using appropriate tools
Experian is a global data and technology company powering opportunities for people and businesses around the world. A FTSE 100 Index company listed on the London Stock Exchange (EXPN), they have a team of 23,300 people across 32 countries.
Define, maintain, and execute the product and solution roadmap, balancing long-term vision with near-term priorities.
Actively identify and adopt new and emerging technologies that improve product outcomes.
Lead product planning activities and facilitate product forums to ensure timely, high-quality delivery.
Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems. With a focus on empowering people, Ensemble fosters collaboration, growth, and innovation, creating a culture where associates can thrive and deliver exceptional service.
Partner with business owners to cultivate a shared vision for the problem space, constraints, priorities and ideal end state.
Ongoing optimization of live user workflows and capabilities including monitoring of key metrics & user feedback.
Write detailed user stories for new features, capturing detailed descriptions of business rationale, requirements, and success criteria that are defined by measurable outcomes.
Aledade empowers independent primary care practices to deliver better care and thrive in value-based care. Founded in 2014, they are the largest network of independent primary care in the country with a collaborative, inclusive and remote-first culture.
Conduct in-depth analysis for orders and tasks management and associated service documentation solutions.
Stay abreast of changing customer needs and industry trends.
Prioritize product investments and trade-offs using data-driven analysis and good judgement to create a compelling business case.
PointClickCare helps providers deliver exceptional care. As a leading health tech company, PointClickCare empowers employees to push boundaries, innovate, and shape the future of healthcare. They serve over 30,000 provider organizations.
Own the product lifecycle end-to-end: discovery, requirements, roadmap planning, feature definition, release execution, and post-launch maintenance for a pre-defined product area.
Lead product initiatives focused on healthcare enrollment, including ingestion, validation, transformation, error handling, reconciliation, and downstream system integrations.
Translate business and regulatory needs into clear product requirements, user stories, acceptance criteria, and product specifications.
Cotiviti is an equal employment opportunity employer and recruits, hires, and promotes individuals based on their qualifications. They ensure all employment decisions are administered in accordance with equal employment opportunity principles.
Lead product strategy for AI solutions designed to enhance patient experiences and improve clinical outcomes.
Oversee the product lifecycle from concept to execution, collaborating with teams to ensure successful deployment of AI capabilities.
Translate complex business problems into articulated product requirements and success metrics, maintaining a business-aligned AI backlog.
Washington General is a healthcare organization focused on improving patient care and clinical outcomes. It is a significant employer in the healthcare sector, utilizing innovative technology to enhance operational performance and patient experiences.